Top Tech Jobs & Startup Jobs in New Zealand

Manage and grow a portfolio of fintech partner relationships across the post-sales lifecycle. Responsibilities include revenue expansion, retention, trade monitoring, trade support, settlement coordination, issue escalation, partner feedback, executive engagement, and cross-functional collaboration with sales, finance, product, technology, and operations teams. The role supports Asia-related trading activities and requires Mandarin and English fluency, strong financial technology experience, and substantial trade support expertise.

Provides technical support for CrowdStrike customers globally, with a focus on Korean-speaking enterprise customers in the Asia-Pacific region. Responsibilities include troubleshooting application and operating-system issues, identifying root causes, resolving escalations, collaborating with engineering and product teams, creating knowledge articles, and supporting customers across scheduled shifts and holidays. The role requires strong bilingual communication, technical debugging expertise, customer focus, and familiarity with cybersecurity, cloud, identity, SIEM, or related technologies.

Leads data-driven digital marketing initiatives and client projects, including campaign strategy, marketing automation, lifecycle management, creative development, media planning, and performance optimization. Manages project execution, budgets, milestones, client relationships, and internal and external stakeholders. Uses analytics and data visualization to improve marketing outcomes while helping transform Mastercard’s marketing services capabilities.

Own the technical customer experience for APAC enterprise accounts, leading implementations from planning through launch and ongoing adoption. Configure and customize the platform, integrate systems, manage migrations, troubleshoot issues, and advise on security, compliance, cloud, APIs, identity, and AI-enabled workflows. Deliver training, workshops, documentation, and QBR insights while monitoring customer health and expansion opportunities. Partner cross-functionally with Sales, Customer Success, Product, Engineering, QA, and Security to resolve issues and communicate regional customer needs.

Provide escalated technical support, troubleshoot complex user issues, analyze data and product logs, and collaborate with Engineering, Product, Operations, and Customer Experience teams. Drive improvements to CSAT, first response times, resolution rates, SLA compliance, documentation, self-service, support tooling, and AI-augmented support operations. Identify root causes, prevent recurring issues, and translate customer feedback into product and process improvements.

Manage end-to-end customer engagements for SailPoint solutions, including project planning, scoping, budgeting, staffing, risk management, client communication, escalations, documentation, billing, and profitability. Support presales activities such as presentations, RFP responses, proposals, and statements of work. Partner with sales, customer success, and internal teams while identifying expansion opportunities and coaching direct reports.

Designs and delivers technical demonstrations, proof-of-concepts, architectures, prototypes, and custom applications for life sciences customers. The role addresses drug discovery, clinical analytics, regulatory workflows, omics processing, governance, reproducibility, and validation requirements. It partners with account executives, Customer Success, and Solutions Architects to convert evaluations into production deployments while building reusable technical assets and identifying new customer use cases.

Drive high-velocity pre-sales through live chat, demos, and email to qualify and convert leads. Create and manage a sales pipeline, demonstrate Zapier use-cases and APIs, and provide product feedback to improve sales collateral and processes. Collaborate cross-functionally and hit quota targets.

Lead technical discovery and design POCs for enterprise customers across APAC. Build prototypes with Deepgram SDKs/APIs, advise on architecture (cloud, self-hosted, hybrid), handle security/privacy compliance, triage evaluation issues, create reusable assets, and enable AEs and partners through demos and technical validation. Support evaluations through production launches and expansions.

Own the zero-to-one strategy and execution for RevenueCat’s user acquisition products. Research mobile acquisition workflows, identify high-value opportunities, define and test product hypotheses, collaborate with engineering and cross-functional teams, and ship measurable products or experiments. Serve as the internal expert on mobile performance marketing, attribution, privacy, acquisition economics, and how monetization data can improve user growth.