Top Data Analyst Jobs in New Zealand

Provide analytics support for Customer Experience and Payment Operations: build reporting and forecasting (Tableau, Zendesk Explore), run monthly business reviews, develop headcount and workforce planning models, create Payment Operations analytics from the ground up, and present accurate insights to senior leaders to inform resourcing and bonus decisions.

Senior Financial and Data Analyst leads complex financial analysis and predictive analytics, builds advanced financial models, provides executive-level insights, mentors junior analysts, and drives process improvements and cross-functional data initiatives to inform financial strategy and risk identification.

Owns and analyzes master data, systems, and processes to improve data quality, governance, and business outcomes. Leads data profiling, root cause analysis, remediation planning, controls, reporting, and dashboard development. Partners with data owners, technology teams, governance stakeholders, and business teams to establish sustainable data quality practices and process improvements.

Serves as the subject matter expert for interaction analytics platforms while extracting, validating, and analyzing large datasets. Develops dashboards, recurring reports, and ad hoc analyses; identifies customer sentiment, operational trends, compliance issues, root causes, and automation opportunities. Translates findings into actionable recommendations, supports AI-driven analytics and contact center improvements, leads analytics reviews, and collaborates with data, operations, technology, quality, and training teams. Maintains analytics documentation, data quality processes, platform governance, and reporting standards.

The Senior Data Quality Analyst will analyze and improve data quality across systems, collaborate on data governance, and ensure accurate data processes, contributing to actionable recommendations and stakeholder communication.