Top Operations Management Jobs in New Zealand

Lead the day-to-day operation of Ritchies Transport’s Whangarei depot, managing more than 150 employees and a fleet of over 170 vehicles. Responsibilities include workforce leadership, rostering, resource planning, fleet utilisation, service delivery, safety and regulatory compliance, incident management, stakeholder relationships, operational reporting, recruitment support, and continuous improvement. The role requires flexible availability to support a 24/7 transport operation.

Oversee financial and contractual operations for global clinical service projects, including revenue recognition, forecasting, invoicing, backlog management, variance analysis, contract compliance, and customer reporting. Partner with finance, legal, pricing, and operational teams to address financial issues, improve processes, support business reviews, and ensure accurate, timely deliverables. Provide training and guidance to operational teams while serving as a key customer contact.

Operate and monitor robots remotely on construction job sites, troubleshoot operational issues, coordinate distributed workflows, and report performance metrics. Translate field observations into product and engineering improvements, maintain operational playbooks, resolve customer and site blockers, and identify workflow gaps. The role requires safe robot and payload handling, cross-functional communication, basic scripting or automation familiarity, and occasional travel.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Lead the delivery of Intelligent Transport Systems projects and contracts across Wellington. Manage operational performance, workforce planning, commercial outcomes, profitability, client relationships, and team leadership. Develop regional business plans, foster a high-performance culture, and champion safety and continuous improvement. The role works closely with project teams, electrical personnel, clients, suppliers, consultants, and other stakeholders.

Own and improve product operations across planning, governance, roadmap reviews, reporting, documentation, knowledge management, and cross-functional delivery alignment. The role establishes scalable processes, operational metrics, dashboards, and standardized tools while supporting product lifecycle improvements and AI-enabled ways of working. It partners with product, engineering, and business leadership without direct people management responsibility.

Lead Auckland warehouse and distribution operations across inbound, outbound, returns, and customer functions. Manage a team of 30+ employees through supervisors and team leaders while overseeing safety, compliance, workforce planning, inventory accuracy, service levels, budgets, and operational KPIs. Drive continuous improvement, customer satisfaction, process standardization, talent development, and business growth while coordinating with stakeholders, customers, and logistics partners.

Serves as the APAC Expansion business operations partner for Sales leadership. Diagnoses operational challenges, analyzes business performance and field feedback, develops recommendations, manages operational rhythms, and drives cross-functional issues through resolution. The role supports planning, segmentation, coverage models, policy development, and leadership decision-making while partnering with Revenue Operations, Marketing, Customer Success, IT, and Finance.

Leads operational capability across the South Region by developing best practices, auditing quality, supporting civil construction bids and contracts, coaching frontline leaders, and improving productivity. The role provides commercial and process guidance across multiple contracts, supports training initiatives, and champions safety and environmental risk management. Regular travel across the region is required.

Plan, execute, and optimize in-app cross-market campaigns across APAC. Coordinate with product, design, marketing, BI and local teams, monitor participation/conversion/retention metrics, generate performance reports, gather user feedback, and manage budgets and resources to improve campaign outcomes.

Lead and scale Kwetta’s manufacturing operation for ultra-fast EV chargers. Responsibilities include overseeing Production and Procurement, building scalable manufacturing systems, strengthening supply chain capabilities, coaching leaders, collaborating with Engineering on manufacturability, implementing MRP/ERP systems, developing offshore manufacturing capability, and driving continuous improvement across a high-mix, high-value manufacturing environment.

Lead daily depot operations for an Albany bus depot: oversee rostering, dispatch, fleet readiness, safety and wellbeing, recruitment, performance monitoring, and customer issue resolution while managing a large multi‑discipline team and contractors.

Own the APAC payroll function, ensuring accurate, timely, and compliant payroll processing across countries. Lead, mentor, and support the payroll team; manage internal, external, and third-party payroll service relationships; monitor international payroll regulations; and implement best practices, KPIs, and SLA metrics. The role requires strong regional payroll expertise, analytical problem-solving, process improvement, stakeholder management, and proficiency with SAP and spreadsheet tools in a remote, asynchronous environment.

Manage trade lifecycle and settlements for multi-asset portfolios: execute trades, reconcile positions, analyze P&L/valuations, monitor market/credit/liquidity risk, manage cash forecasting, and optimize middle-office workflows to increase automation and reduce operational friction.

The Director of Test and Launch Operations at Rocket Lab will lead teams in aerospace operations, ensuring successful missile launches while maintaining rigorous safety and operational standards.

Lead Commercial Operations for India (Invisalign), manage customer support and service, design SOPs and systems, forecast fulfillment, analyze VOC/NPS/Medallia feedback, drive process improvements with APAC Ops, handle facility administration and EHS, manage vendor/contracts, and coach teams to improve customer experience.