Top Operations Management Jobs in New Zealand

Manage Auckland’s SESTA school transport operation, leading supervisors and supporting drivers while ensuring safe, reliable service for students with additional needs. Responsibilities include rostering, workforce planning, incident management, stakeholder relationships, compliance, health and safety, contract performance, budget oversight, and operational improvement. The role requires strong people leadership, sound judgment, effective communication, and the ability to manage a busy transport service under pressure.

Manages frontline paid staff, volunteers, casuals, and relief personnel in an emergency ambulance environment. Responsibilities include staff support, incident management, operational coordination, relationship building, team motivation, and maintaining effective emergency ambulance service delivery. This relief leadership role supports permanent Watch Operations Managers across Northland and requires strong communication, management, and people-leadership capabilities.

Leads restaurant, bar, café, kitchen, conference and events, and housekeeping operations at Rydges Auckland. The role manages teams, service standards, financial performance, risk, recruitment, operational efficiency, food and beverage offerings, business development, and revenue growth. In the General Manager’s absence, it assumes overall responsibility for hotel operations and cross-department decision-making.

Leads and develops the organization’s cyber security operations capability, including incident response, vulnerability management, monitoring, governance, risk, compliance, and continuous improvement. Manages security teams and external providers, supports technology and cloud projects, builds security awareness, tracks performance metrics, and contributes to the cyber security strategy and roadmap.

Leads frontline personnel, volunteers, casuals, and relief staff across emergency ambulance stations in Tairāwhiti. Responsibilities include people management and support, incident management, community and iwi relationship-building, and enabling efficient emergency ambulance service delivery. The role requires cultural competency, understanding of tikanga Māori, and demonstrated leadership in a complex environment.

Leads the Converting manufacturing operation, overseeing safety, quality, production, cost, efficiency, reliability, and annual business-plan delivery. Manages operational leaders and approximately 90 employees, develops team capability, drives continuous improvement, uses operational data to improve performance, and supports maintenance strategies and capital projects. The role also contributes to site strategy and cross-functional optimization.

Leads the cyber security operations function, including incident response, vulnerability management, security monitoring, governance, risk, compliance, vendor relationships, reporting, and continuous improvement. Manages and develops the security team, advises on technology and cloud initiatives, promotes security awareness, and executes the organisation’s cyber security strategy and roadmap.

Own New Zealand revenue operations for the sales cycle, including pipeline integrity, conversion improvement, deal desk support, reporting, process rollout, enablement, and adoption measurement. Diagnose revenue leakage, improve sales workflows, coordinate global process changes, and provide insights to sales leadership and customer revenue operations. The role is Auckland-based with an office-first approach and expects active use of AI to increase effectiveness.

Lead the day-to-day operation of Ritchies Transport’s Whangarei depot, managing more than 150 employees and a fleet of over 170 vehicles. Responsibilities include workforce leadership, rostering, resource planning, fleet utilisation, service delivery, safety and regulatory compliance, incident management, stakeholder relationships, operational reporting, recruitment support, and continuous improvement. The role requires flexible availability to support a 24/7 transport operation.

Oversee financial and contractual operations for global clinical service projects, including revenue recognition, forecasting, invoicing, backlog management, variance analysis, contract compliance, and customer reporting. Partner with finance, legal, pricing, and operational teams to address financial issues, improve processes, support business reviews, and ensure accurate, timely deliverables. Provide training and guidance to operational teams while serving as a key customer contact.

Lead complex, large-scale projects improving manufacturing capability, delivery performance, and change readiness. Manage end-to-end scope, schedules, costs, quality, risks, resources, suppliers, governance, and benefits across engineering, manufacturing, supply chain, technology, facilities, and external partners. Coordinate workstreams, remove delivery barriers, support senior decisions, and oversee implementation activities including equipment introduction, manufacturing transfers, commissioning, validation, cutover, ramp-up, and stabilization.

Manages ML Ops engineers and leads development, deployment, and operation of production machine learning systems. Owns ML engineering and data science tooling roadmaps, scalable cloud infrastructure, ETL pipelines, model serving, monitoring, testing, and CI/CD practices. Provides technical leadership to data science managers, coaches engineers, establishes best practices, and drives reliable ML lifecycle implementation using Google Cloud technologies and distributed computing platforms.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Lead the delivery of Intelligent Transport Systems projects and contracts across Wellington. Manage operational performance, workforce planning, commercial outcomes, profitability, client relationships, and team leadership. Develop regional business plans, foster a high-performance culture, and champion safety and continuous improvement. The role works closely with project teams, electrical personnel, clients, suppliers, consultants, and other stakeholders.

Own and improve product operations across planning, governance, roadmap reviews, reporting, documentation, knowledge management, and cross-functional delivery alignment. The role establishes scalable processes, operational metrics, dashboards, and standardized tools while supporting product lifecycle improvements and AI-enabled ways of working. It partners with product, engineering, and business leadership without direct people management responsibility.

Lead Auckland warehouse and distribution operations across inbound, outbound, returns, and customer functions. Manage a team of 30+ employees through supervisors and team leaders while overseeing safety, compliance, workforce planning, inventory accuracy, service levels, budgets, and operational KPIs. Drive continuous improvement, customer satisfaction, process standardization, talent development, and business growth while coordinating with stakeholders, customers, and logistics partners.

Leads operational capability across the South Region by developing best practices, auditing quality, supporting civil construction bids and contracts, coaching frontline leaders, and improving productivity. The role provides commercial and process guidance across multiple contracts, supports training initiatives, and champions safety and environmental risk management. Regular travel across the region is required.

Plan, execute, and optimize in-app cross-market campaigns across APAC. Coordinate with product, design, marketing, BI and local teams, monitor participation/conversion/retention metrics, generate performance reports, gather user feedback, and manage budgets and resources to improve campaign outcomes.

Lead daily depot operations for an Albany bus depot: oversee rostering, dispatch, fleet readiness, safety and wellbeing, recruitment, performance monitoring, and customer issue resolution while managing a large multi‑discipline team and contractors.

Own the APAC payroll function, ensuring accurate, timely, and compliant payroll processing across countries. Lead, mentor, and support the payroll team; manage internal, external, and third-party payroll service relationships; monitor international payroll regulations; and implement best practices, KPIs, and SLA metrics. The role requires strong regional payroll expertise, analytical problem-solving, process improvement, stakeholder management, and proficiency with SAP and spreadsheet tools in a remote, asynchronous environment.

Manage trade lifecycle and settlements for multi-asset portfolios: execute trades, reconcile positions, analyze P&L/valuations, monitor market/credit/liquidity risk, manage cash forecasting, and optimize middle-office workflows to increase automation and reduce operational friction.

The Director of Test and Launch Operations at Rocket Lab will lead teams in aerospace operations, ensuring successful missile launches while maintaining rigorous safety and operational standards.

Lead Commercial Operations for India (Invisalign), manage customer support and service, design SOPs and systems, forecast fulfillment, analyze VOC/NPS/Medallia feedback, drive process improvements with APAC Ops, handle facility administration and EHS, manage vendor/contracts, and coach teams to improve customer experience.