Top Customer Success Jobs

Seeking a Senior Employee Engagement Specialist to promote workplace culture, lead internal communication, and manage ESG programs. Responsibilities include internal communication, ESG program support, event coordination, and fostering a positive workplace environment. Collaborate with teams to enhance employee engagement and global cultural understanding.

The Revenue Enablement Specialist will be responsible for evaluating and optimizing training needs, collaborating with Revenue Leaders, Marketing, and RevOps to develop content and practices for ongoing improvement, creating training resources, and coaching the team on sales engagement tools and skills.

Seeking a Senior Specialist in Quality Control to provide technical support and drive strategic priorities in Laboratory Operations. Responsibilities include conducting investigations, guiding projects for continuous improvement, using Lean Six Sigma tools, and updating technical documents. Requires a Bachelor's, Master's, or PhD in a relevant field with experience in a GMP manufacturing environment.

The Specialist, Microbiology Technical Support position is responsible for providing quality and technical support to a team of Laboratory Managers, Data Analysts, and Laboratory Technicians in respect to Deviation Management. Responsibilities include daily activities related to deviation management, development of corrective actions, compliance management, and ensuring a safe work environment. The individual must have a Bachelor's degree in life science or related field and a minimum of 2 years of experience in GMP Manufacturing environment or related industry. Preferred skills include Deviation Management, Quality decision making, Project Management, Change Execution Management, Team Leadership, and strong communication skills.

The Quality Specialist is responsible for providing direct quality support in a production area, ensuring adherence to Good Manufacturing and Documentation Practices, completing quality checks, and supporting investigations of deviations. Key responsibilities include document audits, SOP approvals, batch record reviews, and training personnel. The role requires a minimum of two years of relevant post-degree work in a laboratory, manufacturing, or quality position, with leadership and communication skills, and knowledge of cGMPs and regulatory requirements in the pharmaceutical field.

Provide technical assistance, troubleshoot issues, collaborate cross-functionally, submit product improvement suggestions, assist in training, ensure high customer satisfaction, and vet Notary Profiles for a financial technology company.

Seeking a Senior Events Specialist with a proven track record in managing events, sponsorships, and revenue generation. Responsibilities include overseeing event sponsorship programs, managing tradeshow presences, budget management, and collaborating with internal teams for successful event execution.

As a Customer Advocacy Manager at dbt Labs, you will create and own programs that build relationships with top customer advocates. You will collaborate with multiple teams to amplify impactful customer outcomes and support revenue goals. Responsibilities include managing the Customer Advisory Board program, creating advocate highlight programs, partnering with marketing for content programs, and measuring program effectiveness.

As a Senior Customer Onboarding Manager at Braze, you will project manage customer onboardings, collaborate with internal resources, engage with stakeholders, drive early adoption, and advocate customer business use-cases. You will design processes, deliver training, and ensure successful transitions to the Customer Success Manager team.

As a Senior Customer Onboarding Manager at Braze, you will be responsible for project managing customer onboardings, collaborating with internal resources, engaging with stakeholders, setting success metrics, advocating customer business use-cases, and designing processes to enhance efficiency and customer experience.

Q2 is seeking a Training Specialist to develop and deliver training on the Q2platform and surrounding products for new customers. Responsibilities include creating in-person and e-Learning content, conducting train-the-trainer sessions, and identifying training needs for internal and external customers.

Q2 is seeking a Training Specialist to develop and deliver training on the Q2platform and surrounding products to new customers and employees. The role involves creating in-person training and e-Learning content, managing training events, identifying training needs, and representing Q2 in a professional manner.

Seeking a Training Specialist to train new customers through digital banking implementation, develop and deliver training content, and identify training needs. Must be a quick learner and effective communicator.