Top Customer Success & Experience Jobs

Lead global adoption and engagement for Caterpillar digital insights products by developing and executing engagement strategies, analyzing usage and feedback, designing marketing activations, and building partnerships with dealers and regional teams to drive measurable business outcomes.

Manage client relationships and service delivery for financial services clients, oversee reporting, client engagement, operational performance, mentoring analysts, training clients, resolving inquiries, and collaborating with sales to drive usage and expansion.

Manage long-term customer relationships for a high-volume book of Datadog customers, drive product adoption, identify growth and renewal risks, handle escalations and billing, negotiate upsell/cross-sell, and collaborate cross-functionally to ensure retention and a positive customer experience.

As a Customer Success Manager, you will foster relationships with customers, advocating for their needs while promoting product adoption and growth opportunities. Responsibilities include managing account transitions, advising customers on best practices, and collaborating with internal teams to ensure satisfaction.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

As a Customer Operations Associate, you'll support customer research success, assist with participant recruitment, troubleshoot issues, and develop workflows to optimize operations.

The Account Manager will optimize brand and creator strategies on Agentio's ad platform, manage client communications, and analyze performance data. Responsibilities include cross-functional collaboration, insightful reporting, and adapting to the evolving digital advertising landscape.

Support creator partnerships by building relationships with YouTube creators, conducting research, and collaborating with the team on outreach strategy. Gain hands-on experience in a tech startup environment.

The Strategic Accounts Manager will manage client communications, support cross-functional initiatives, analyze data for insights, and enhance client experience. The role requires strong relationship management and problem-solving skills, focusing on operational improvement and client satisfaction.

The Enterprise Partner Account Manager at Klaviyo builds strategic relationships with partners, advises on business growth strategies, and collaborates across teams to maximize success.

The Customer Success Manager will manage enterprise-level clients in Financial Services, driving adoption of the Yext platform while ensuring customer satisfaction and growth through strategic planning and collaboration.

The Support Operations Specialist delivers high-touch support for Fora's top advisors, resolves escalations, and partners with other teams to enhance workflows and tools.