Top Senior Operations Jobs in Minneapolis, MN

Leads commercial credit servicing operations for a regional portfolio, managing teams, workflow execution, regulatory documentation, covenant tracking, financial statement processing, payoffs, collateral releases, risk escalation, stakeholder communication, and continuous process improvement. The role oversees servicing across BLAST and nCino portfolios, ensures SLA compliance, develops employees, and partners with business and technology teams to improve efficiency, controls, and client experience.

Leads school operations and enrollment across two charter-school campuses. Manages campus operations directors and enrollment staff; establishes systems, KPIs, accountability, and operating standards. Oversees enrollment cycles, family experience, safety, emergency preparedness, facilities, transportation, food service, vendors, compliance, and operational readiness. Uses data to improve outcomes, develops leaders, manages cross-functional partnerships, and supports school openings, emergencies, and other critical operational periods.

Leads daily operations for an EMC testing laboratory, overseeing testing facilities, staffing, schedules, safety, quality, capacity, revenue forecasts, and capital needs. Manages direct and indirect personnel, supports hiring and performance decisions, advises teams on technical issues, and ensures customer expectations and production goals are met. Partners with commercial teams to expand services and contributes to strategic lab planning. Requires strong knowledge of EMC standards, ISO/IEC 17025, laboratory safety, testing equipment, and team leadership.

Provides high-level administrative support to the Operations Platform, AI and Data executive. Responsibilities include complex calendar management, expense reporting, travel and meeting coordination, presentation preparation, cross-functional communication, administrative assistant coordination, and participation in visible technical and data-related projects. The role also supports program management, anticipates executive needs, handles confidential information, and manages competing priorities in a fast-paced financial services environment.

Leads business operations for the Bedrock LCR portfolio, driving operational execution, process improvement, performance reporting, financial planning, resource forecasting, workflow accountability, problem-solving, and vendor relationships. The role partners with cross-functional teams and senior leadership to optimize efficiency, support strategic decisions, and improve financial and customer outcomes.

Leads sales and revenue operations reporting, forecasting, pipeline analytics, executive dashboards, KPI development, and sales performance analysis. Partners with finance, systems, and sales leadership to validate data, identify risks and trends, recommend actions, and improve reporting processes. Uses Alteryx, Tableau, Power BI, Claude, and Copilot to synthesize data and accelerate insights. Coaches junior analysts and supports cross-functional projects.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Lead AMER Customer Success operations and future-state operating models for a B2B SaaS organization. Drive post-sales productivity, forecast accuracy, pipeline visibility, churn and expansion performance, customer health scoring, and operational data integrity. Build proactive diagnostic and early-warning systems, optimize processes and platforms, provide executive-level insights, and lead complex cross-functional initiatives spanning Sales, Product, Analytics, Technology, and Enablement.

Own end-to-end service experience for assigned customers: act as primary operational contact, manage escalations, drive diagnostic excellence, reduce repeat issues, coordinate cross-functional execution, generate insights to improve support/training/engineering, and improve uptime and customer satisfaction.

Own end-to-end service experience for assigned customers by coordinating Support, Field, Engineering, and Sales. Drive escalation management, diagnostic excellence, demand reduction, and scalable improvements to improve first-time resolution, reduce repeat issues, and strengthen customer relationships.

Oversee branch operations including order processing, purchasing, logistics, scheduling, staffing, customer service, and materials coordination. Review jobs with sales, purchasing, and scheduling teams to confirm labor and material requirements, ensure billable items and procedures are accurate, manage P&L responsibilities, and maintain relationships with builders and design companies. Lead and develop operations associates while resolving issues and improving workflow tracking.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Supervise branch operations for home medical equipment, ensuring regulatory compliance, managing logistics and inventory, coordinating with healthcare partners, resolving patient equipment issues, hiring and training staff, performing root-cause analyses, and maintaining HIPAA/PPE standards while supporting on-call and home-visit activities.

Lead design and continuous improvement of commercial operating frameworks, govern deal and contract review, manage centralized contract lifecycle, provide financial and margin analysis, support demand planning and SIOP inputs, develop KPIs and dashboards, and drive cross-functional alignment to enable scalable, profitable growth.

The Senior Operations Business Manager leads supply chain strategies, collaborates on product development, drives cost optimization, and manages cross-functional teams to ensure operational efficiency and alignment with business goals.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

The Director of Operations oversees daily restaurant operations, ensuring efficiency, cost control, compliance, and excellent customer service while leading staff and driving business growth.

Lead strategic and operational functions for a high-volume, omnichannel patient contact center. Oversee workforce management, quality assurance, training, analytics, and continuous improvement. Partner cross-functionally to optimize staffing, technology, and processes to improve patient experience, access, and service delivery while developing leaders and driving performance metrics.

The Senior Business Operations Analyst gathers and documents business requirements, manages small projects, collaborates with teams, and supports testing and implementation processes.

Lead and oversee daily operations, optimize processes and workflows, manage teams and budgets, set operational strategy, monitor KPIs, ensure compliance, and drive continuous improvement across the organization.

Manage branch operational efficiency, oversee front- and back-office functions, supervise and train operations staff, run project management, ensure compliance with firm and regulatory policies, coordinate staffing, licensing, and events, and support branch owner with confidential matters and expense control.