Top Senior Operations Jobs in Minneapolis, MN

Manage a team processing money movement transactions, including ACH, wires, checks, and journals for trust clients. Ensure accurate, compliant execution; provide coaching and escalation support; improve processes and risk controls; manage staffing and financial resources; collaborate with business and senior leaders; and drive strategic objectives, governance, regulatory compliance, operational risk reduction, and talent development.

Leads revenue and sales operations for Optum Financial Provider Products, overseeing CRM governance, forecasting, analytics, partner distribution, channel management, reporting, and commercial performance. Builds scalable operating models, governance frameworks, AI-enabled automation, and partner capabilities to improve acquisition, productivity, and growth. Partners with Finance, Product, Marketing, and executive leadership. The role is remote within the U.S. and requires approximately 25% travel.

Leads operational risk oversight and change initiatives for global foreign exchange operations. Partners with Operations, Risk, Compliance, Legal, Technology, and Front Office teams to monitor controls, incidents, remediation, and operational readiness. Analyzes the FX trade lifecycle, identifies process improvements, supports root cause analysis, and serves as a senior escalation point. Requires strong knowledge of FX products, settlement, reconciliation, governance, compliance, and cross-functional stakeholder management.

Leads strategic R&D operations for Dental Solutions, partnering with senior leadership to translate strategy into execution, improve organizational performance, coordinate cross-functional initiatives, manage business reviews and reporting, support financial planning and resource allocation, and advance global laboratory capabilities. The role requires strong business acumen, executive communication, influence without direct authority, and experience operating in complex matrixed environments.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Lead teams responsible for complex operations processing, service, and administration. Provide coaching, manage performance and workloads, ensure accuracy and regulatory compliance, improve processes, document procedures, mitigate risk, and serve as a subject matter expert on projects and business initiatives. The role requires occasional work before market open and at least four days per week in the office.

Coordinates daily Claims department workflow, resolves escalated questions, trains staff, monitors quality and regulatory compliance, analyzes performance metrics, updates procedures, supports departmental projects and system testing, and serves as a primary contact for team questions and information requests.

Leads global business operations and commercial excellence initiatives, including strategic workstreams, channel partner rewards, business planning, dashboards, scorecards, and performance analysis. Coordinates cross-functional stakeholders across sales, marketing, supply chain, and operations to improve execution, enablement, and channel growth. The role requires influencing teams across a global matrixed organization and supporting digital and AI-enabled capabilities.

Own the end-to-end IT experience for a remote workforce, including help desk vendor management, onboarding and offboarding, hardware and SaaS lifecycle management, budgeting, infrastructure, access controls, cybersecurity fundamentals, compliance, business continuity, and AI enablement. The role also develops documentation, employee training, process improvements, vendor accountability, and remote meeting support while partnering with HR, leadership, Finance, and the CISO.

Supports wealth-management operations through mailroom and office services, document scanning and records management, new-business and transaction processing, data entry, and administrative support. Maintains accurate confidential records, resolves routine processing issues, supports audits, trains colleagues, maintains procedures, and identifies process improvements. The role is on-site and requires strong organization, attention to detail, Microsoft Office proficiency, and ability to learn firm-specific systems and AI tools.

Leads borrower and loan services support for the FFEL loan program, serving as a subject matter expert and escalation point. Oversees complex loan maintenance, portfolio conversions, data validation, issue resolution, quality assurance, reporting, audits, and procedure management. Researches complex loan inquiries, trains staff, supports system enhancements, and maintains portfolio integrity while providing accurate service to internal and external stakeholders.

Leads operations across multiple childcare centers by coaching Site Directors, ensuring licensing and Parent Aware compliance, supporting educational quality, managing budgets and enrollment metrics, developing staff succession plans, and maintaining safe, welcoming environments. The role includes weekly visits to four locations, leadership development, family and employee engagement, and coordination with Finance, Enrollment, Staffing, and other corporate teams.

Leads school operations and enrollment across two charter-school campuses. Manages campus operations directors and enrollment staff; establishes systems, KPIs, accountability, and operating standards. Oversees enrollment cycles, family experience, safety, emergency preparedness, facilities, transportation, food service, vendors, compliance, and operational readiness. Uses data to improve outcomes, develops leaders, manages cross-functional partnerships, and supports school openings, emergencies, and other critical operational periods.

Provides high-level administrative support to the Operations Platform, AI and Data executive. Responsibilities include complex calendar management, expense reporting, travel and meeting coordination, presentation preparation, cross-functional communication, administrative assistant coordination, and participation in visible technical and data-related projects. The role also supports program management, anticipates executive needs, handles confidential information, and manages competing priorities in a fast-paced financial services environment.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Lead AMER Customer Success operations and future-state operating models for a B2B SaaS organization. Drive post-sales productivity, forecast accuracy, pipeline visibility, churn and expansion performance, customer health scoring, and operational data integrity. Build proactive diagnostic and early-warning systems, optimize processes and platforms, provide executive-level insights, and lead complex cross-functional initiatives spanning Sales, Product, Analytics, Technology, and Enablement.

Own end-to-end service experience for assigned customers: act as primary operational contact, manage escalations, drive diagnostic excellence, reduce repeat issues, coordinate cross-functional execution, generate insights to improve support/training/engineering, and improve uptime and customer satisfaction.

Own end-to-end service experience for assigned customers by coordinating Support, Field, Engineering, and Sales. Drive escalation management, diagnostic excellence, demand reduction, and scalable improvements to improve first-time resolution, reduce repeat issues, and strengthen customer relationships.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

The Senior Operations Business Manager leads supply chain strategies, collaborates on product development, drives cost optimization, and manages cross-functional teams to ensure operational efficiency and alignment with business goals.

The Director of Operations oversees daily restaurant operations, ensuring efficiency, cost control, compliance, and excellent customer service while leading staff and driving business growth.

Lead strategic and operational functions for a high-volume, omnichannel patient contact center. Oversee workforce management, quality assurance, training, analytics, and continuous improvement. Partner cross-functionally to optimize staffing, technology, and processes to improve patient experience, access, and service delivery while developing leaders and driving performance metrics.

The Senior Business Operations Analyst gathers and documents business requirements, manages small projects, collaborates with teams, and supports testing and implementation processes.

Manage branch operational efficiency, oversee front- and back-office functions, supervise and train operations staff, run project management, ensure compliance with firm and regulatory policies, coordinate staffing, licensing, and events, and support branch owner with confidential matters and expense control.