Top Senior Operations Jobs in Minneapolis, MN

Guides high-touch customers through Batch Wire implementation, including testing, file validation, processing confirmation, issue tracking, and customer communication. Partners with internal teams on product setup, participates in onboarding and implementation meetings, and manages testing schedules, plans, deadlines, and results. The role requires strong analytical, project coordination, communication, and treasury management skills.

Manage wire payment investigations, including recall and validity-of-payment requests, wire recall messaging, and approval workflows. Handle multiple cases, resolve exceptions, interpret data, and communicate with customers, relationship managers, and branch partners by phone and email. Maintain high-quality, timely processing while following operational policies, procedures, regulatory requirements, and service standards in a fast-paced environment.

Leads travel and expense reimbursement and corporate card operations, including team management, service quality, compliance, escalations, process improvements, strategic initiatives, project delivery, system enhancements, and stakeholder partnerships. Oversees daily operations, operational controls, policy adherence, and customer issue resolution while supporting geographically dispersed teams and maintaining effective relationships across procurement, human resources, fraud, product, and strategy functions.

Leads membership, annual giving, and development operations for Pheasants Forever and Quail Forever. Oversees gift processing, stewardship, supporter services, data standards, reporting, fundraising technology, and operational accountability. Develops membership acquisition and retention strategies, annual and recurring giving programs, and donor engagement initiatives. Advises senior leadership, manages budgets and revenue goals, leads the operations team, supports campaigns, and coordinates cross-functional development practices and training.

Leads R&D operating strategy and execution by aligning priorities, roadmaps, resource plans, KPIs, portfolio insights, leadership cadences, and organizational change. Partners with functional and business leaders to strengthen operating discipline, improve performance visibility, surface risks and dependencies, and drive accountability across the division.

Own pricing and sales analytics, deal-desk decisions, quoting tools, commercial reporting, executive materials, and quote-to-cash process improvements. Partner with Sales, Finance, Legal, Product, and Operations to improve pricing governance, profitability, onboarding, and revenue metrics. The role requires advanced Excel and PowerPoint skills, quantitative analysis, commercial judgment, and cross-functional coordination.

Leads the broker-dealer’s centralized client onboarding and reference-data function. Owns client, account, security, and static-data setup; establishes controls, governance, metrics, service standards, and escalation processes; coordinates cross-functional operational readiness; drives workflow automation and data-quality improvements; supports launches and conversions; and recruits and develops the onboarding team.

Leads daily operations for an EMC testing laboratory, overseeing safety, quality, staffing, scheduling, capacity, revenue forecasts, equipment needs, and customer delivery. Manages direct reports, hiring, performance reviews, overtime, and employee relations while advising teams on technical issues. Partners with commercial teams to expand services and contributes to strategic planning. Requires experience leading EMC laboratory teams, knowledge of EMC standards and ISO/IEC 17025, and strong technical, communication, and organizational skills.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Owns user training and enablement for the ARES platform by creating instructional content, delivering live sessions, managing the resource center and champion network, coordinating office hours, communicating updates, supporting user questions, gathering feedback, and reporting on adoption, engagement, and sentiment. The role translates user needs into platform recommendations and partners with business, product, technology, and operations leaders.

Leads strategic initiatives and operating discipline for RVO Health’s Media business, partnering with the Chief Business Officer and senior leaders across commercial, editorial, product, marketing, finance, and strategy. Drives execution, performance improvement, transformation planning, executive communications, and accountability. Leads the Product Operations & Enablement team and represents the CBO in selected meetings and strategic initiatives.

Leads strategic R&D operations for Dental Solutions, partnering with senior leadership to translate strategy into execution, improve organizational performance, coordinate cross-functional initiatives, manage business reviews and reporting, support financial planning and resource allocation, and advance global laboratory capabilities. The role requires strong business acumen, executive communication, influence without direct authority, and experience operating in complex matrixed environments.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Coordinates daily Claims department workflow, resolves escalated questions, trains staff, monitors quality and regulatory compliance, analyzes performance metrics, updates procedures, supports departmental projects and system testing, and serves as a primary contact for team questions and information requests.

Own the end-to-end IT experience for a remote workforce, including help desk vendor management, onboarding and offboarding, hardware and SaaS lifecycle management, budgeting, infrastructure, access controls, cybersecurity fundamentals, compliance, business continuity, and AI enablement. The role also develops documentation, employee training, process improvements, vendor accountability, and remote meeting support while partnering with HR, leadership, Finance, and the CISO.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Own end-to-end service experience for assigned customers: act as primary operational contact, manage escalations, drive diagnostic excellence, reduce repeat issues, coordinate cross-functional execution, generate insights to improve support/training/engineering, and improve uptime and customer satisfaction.

Own end-to-end service experience for assigned customers by coordinating Support, Field, Engineering, and Sales. Drive escalation management, diagnostic excellence, demand reduction, and scalable improvements to improve first-time resolution, reduce repeat issues, and strengthen customer relationships.

The Senior Operations Business Manager leads supply chain strategies, collaborates on product development, drives cost optimization, and manages cross-functional teams to ensure operational efficiency and alignment with business goals.

The Director of Operations oversees daily restaurant operations, ensuring efficiency, cost control, compliance, and excellent customer service while leading staff and driving business growth.

The Senior Business Operations Analyst gathers and documents business requirements, manages small projects, collaborates with teams, and supports testing and implementation processes.

Manage branch operational efficiency, oversee front- and back-office functions, supervise and train operations staff, run project management, ensure compliance with firm and regulatory policies, coordinate staffing, licensing, and events, and support branch owner with confidential matters and expense control.