Top Senior Operations Jobs in Minneapolis, MN

Lead requirements elicitation and translate complex payment operations needs into business artifacts (use cases, user stories, validation plans). Partner with technical teams across project lifecycles, support agile ceremonies, drive process improvements, measure business outcomes, and provide stakeholder training and governance for payments (wires, SWIFT, ACH, ISO20022) initiatives.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Lead end-to-end prepaid and corporate payment servicing operations across multi-channel contact centers. Drive performance management, process improvement, risk and compliance, budgeting, staffing, and cross-functional initiatives. Coach and develop teams, ensure service levels and quality, and support enterprise transformation to a specialized servicing model.

Senior operations leader accountable for multi-channel servicing strategy and transformation across Solutions and Social platforms. Drives end-to-end client experience, escalation governance, digital channel integration (voice, messaging, social), AI-enabled servicing models, operational excellence, risk and compliance, financial performance, and talent development. Partners with Product, Digital, Fraud, Compliance, and Vendors to deliver scalable operating models, KPI frameworks, and enterprise-level change with significant impact on client outcomes, cost, regulatory posture, and brand reputation.

Lead Fidelity cobranded servicing operations across contact center and back-office teams, ensuring service quality, compliance, workforce planning, performance management, and cost optimization. Drive transformation to specialized servicing models, influence cross-functional partners, resolve escalations, and build leadership capability to sustain operational improvements and client outcomes.

The Senior Business Operations Analyst gathers and documents business requirements, manages small projects, collaborates with teams, and supports testing and implementation processes.

Lead strategic and operational functions for a high-volume, omnichannel patient contact center. Oversee workforce management, quality assurance, training, analytics, and continuous improvement. Partner cross-functionally to optimize staffing, technology, and processes to improve patient experience, access, and service delivery while developing leaders and driving performance metrics.

The Manager, Trade Operations oversees import compliance, develops strategies, leads the operations team, and manages cost-saving initiatives across global trade operations.

The Director of Reagent Manufacturing Operations leads strategic and tactical initiatives in reagent manufacturing, ensuring safety, quality, and productivity while managing budgets and driving continuous improvement through leadership and collaboration.

Manage and coordinate off-cycle reconciliation, balancing, and exception management for Wealth, Corporate, Commercial and Institutional Banking. Lead a 9-10 person team across two sites, coach staff, conduct performance reviews, improve processes, ensure compliance, support automation initiatives, and partner with stakeholders to resolve operational issues and enhance controls.

As Director of Equity Operations, you will lead investor relations operations, oversee reporting processes, improve investor experience, and manage cross-functional coordination within the organization.

Lead and oversee daily operations, optimize processes and workflows, manage teams and budgets, set operational strategy, monitor KPIs, ensure compliance, and drive continuous improvement across the organization.

Provide in-person and remote technical support to executive leadership, including software/hardware troubleshooting, AV and conferencing setup for meetings/events, mobile device management, and root-cause analysis. Maintain knowledge base articles, conduct site evaluations and risk assessments, collaborate with support teams, and coach/mentor technical staff. Flexible hours and travel to local offices/off-site events required.

As an Employee Benefits Operations Manager, lead Client Services operations, drive performance excellence, and support team growth while fostering relationships with clients and carriers.

Provide high-touch administrative support to senior leadership within Global Trade & Standby Services. Manage complex calendars, meetings, travel, expense reporting, and administrative workflows. Prepare reports, presentations, and business correspondence. Coordinate across internal partners, support special projects, proactively resolve administrative challenges, and act as an extension of leadership in a fast-paced, high-visibility banking environment.

Lead and oversee claims adjudication and payment operations, ensure compliance with regulations, manage staff performance and training, streamline processes, support audits and system conversions, and manage special projects to improve efficiency and accuracy.

Manage branch operational efficiency, oversee front- and back-office functions, supervise and train operations staff, run project management, ensure compliance with firm and regulatory policies, coordinate staffing, licensing, and events, and support branch owner with confidential matters and expense control.

Build and own top-of-funnel revenue operations for enterprise GTM: design lead acquisition, ABM and nurture processes, govern campaign production and attribution, drive BDR/account prioritization, implement TOFU reporting, and serve as business process owner for Marketo/Salesforce/LeanData/ZoomInfo stack while leading change management and AI-enabled workflow improvements.

Manage complex commercial client and account operations including renewals, onboarding, benefit management, documentation, data validation, and process automation. Serve as SME, lead cross-functional initiatives, create/test code changes and tools, integrate vendor platforms, escalate/resolving data issues, and ensure compliance and stakeholder communication.

Lead strategic planning, performance management, and operational improvements for marketing. Build dashboards, metrics, and executive narratives; support annual planning, OKRs, and leadership reporting. Provide executive decision support, run cross-functional projects, and embed AI tools to accelerate analysis, automate reporting, and improve operational efficiency.

Lead and coach operations staff to ensure 24x7 availability and administration of distributed payments systems (Fedwire, ACH, Check, FedNow). Provide real-time incident response, application monitoring, operational analysis, testing support, documentation, training, process improvement, and coordinate escalations and vendor communications.

Lead cross-functional process improvement initiatives using Lean Six Sigma/Kaizen to streamline workflows, reduce waste, and improve KPIs. Assess processes, implement SOPs and training, support change management, monitor results, and build operational capability across multiple locations with significant travel.

Lead segment revenue operations by translating GTM strategy into territory, quota, and capacity plans; manage forecasting, NRR accountability, CRM/data governance, executive reporting, cross-functional projects, and sales leadership enablement.

Lead and coach an operations team to ensure accurate, compliant processing and service delivery. Drive process improvements, document policies, manage workload and metrics, partner across the business, and serve as SME on projects and initiatives.

Lead and coach an operations team responsible for processing, service and administration of complex workflows. Ensure timely, accurate execution, regulatory compliance, process documentation, and continuous improvement. Serve as subject matter expert on projects and collaborate with internal and external partners to manage risk and operational performance.