Top Senior Operations Jobs in Minneapolis, MN

Leads strategic operations and client transformation across healthcare service operations, markets, care delivery organizations, PMOs, and call teams. Develops operational roadmaps, drives process improvement and AI-enabled service adoption, advises executive stakeholders, supports implementations and migrations, and improves patient, provider, and client experience through data-driven performance initiatives.

Manage and develop a middle office team executing pre- and post-closing corporate credit activities. Oversee review of credit approvals, syndicated loan structures, legal documentation, compliance and booking materials. Partner with front office, legal, risk, compliance, and operations to ensure accurate, timely deal execution and strengthen controls, procedures, and reporting.

Serve as liaison for the Employee Scorecard Program to develop, implement, and maintain performance scorecards. Lead onboarding, analyze workflows, recommend technical and procedural improvements, support testing, change management, training, and ensure governance and adoption across stakeholders.

Lead operational health, incident/change/release management, and test automation for the enterprise Workday platform. Coordinate bi-annual releases, tenant migrations, environment governance, and regression testing. Drive automation, monitor KPIs and dashboards, manage stakeholders and vendors, and deliver executive reporting to improve reliability, reduce incidents/MTTR, and increase automated regression coverage.

Own end-to-end service experience for assigned customers: act as primary operational contact, manage escalations, drive diagnostic excellence, reduce repeat issues, coordinate cross-functional execution, generate insights to improve support/training/engineering, and improve uptime and customer satisfaction.

Own end-to-end service experience for assigned customers by coordinating Support, Field, Engineering, and Sales. Drive escalation management, diagnostic excellence, demand reduction, and scalable improvements to improve first-time resolution, reduce repeat issues, and strengthen customer relationships.

The Regional Director of Operations oversees daily operations, manages team development, drives revenue growth, and ensures a high-quality client experience in the studio.

Lead and oversee claims adjudication and payment operations, ensure compliance with regulations, manage staff performance and training, streamline processes, support audits and system conversions, and manage special projects to improve efficiency and accuracy.

Manage a 9–10-person team overseeing off-cycle reconciliation, balancing, exception management, and operational support across banking operations. Responsibilities include coaching employees, managing performance and engagement, ensuring compliance and quality, resolving issues with stakeholders, improving processes and controls, supporting automation initiatives, and developing expertise in bonds and money market instruments.

Oversees claims-management operations, quality reviews, compliance with client and regulatory requirements, service standards, staffing, training, budgeting, and profit-and-loss management. Develops business plans, maintains client relationships, supervises fewer than 25 colleagues, and supports performance management, hiring, and organizational quality programs. Travel is required as needed.

Oversee branch operations including order processing, purchasing, logistics, scheduling, staffing, customer service, and materials coordination. Review jobs with sales, purchasing, and scheduling teams to confirm labor and material requirements, ensure billable items and procedures are accurate, manage P&L responsibilities, and maintain relationships with builders and design companies. Lead and develop operations associates while resolving issues and improving workflow tracking.

Partners with the CEO and executive team to drive company strategy, business operations, revenue and sales operations, business systems, AI infrastructure programs, and special projects. Leads KPI tracking, executive cadence, cross-functional program execution, PMO operations, acquisition due diligence and integration, systems optimization, forecasting, and organizational alignment across global functions.

Supports mortgage and home equity applications within the home lending technology domain. Analyzes business and system information, evaluates application interdependencies, identifies delivery risks, and recommends releases. Partners with business teams, technology groups, and vendors to deliver integrated solutions. Facilitates requirements discussions, manages Jira backlogs, writes user stories and test cases, supports testing, and produces documentation, presentations, and reporting.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Manage and mentor teams of business analysts and project managers to support SRC operations, deliver process improvements and automation, lead AI implementation initiatives, oversee strategic planning and project delivery, ensure compliance with policies, and handle staffing and employment lifecycle matters while collaborating across System stakeholders.

Supervise branch operations for home medical equipment, ensuring regulatory compliance, managing logistics and inventory, coordinating with healthcare partners, resolving patient equipment issues, hiring and training staff, performing root-cause analyses, and maintaining HIPAA/PPE standards while supporting on-call and home-visit activities.

Lead and coach an operations team to ensure accurate, compliant processing and service. Drive process improvements, document policies, manage workload and metrics, partner with stakeholders, and support projects as a subject matter expert.

Lead operational management for James Mobile Units including fleet administration, compliance, budgeting, volume planning, and supervision of administrative staff and drivers. Serve as liaison to clinical, finance, analytics, facilities, and community stakeholders to ensure operational readiness, financial oversight, documentation, and alignment with institutional and regulatory requirements.

Lead design and continuous improvement of commercial operating frameworks, govern deal and contract review, manage centralized contract lifecycle, provide financial and margin analysis, support demand planning and SIOP inputs, develop KPIs and dashboards, and drive cross-functional alignment to enable scalable, profitable growth.

The Senior Operations Business Manager leads supply chain strategies, collaborates on product development, drives cost optimization, and manages cross-functional teams to ensure operational efficiency and alignment with business goals.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

Manage day-to-day brokerage and advisory operations, supervise onboarding/trade processing/reconciliations, ensure regulatory compliance (FINRA/SEC/AML), drive process improvements and automation, liaise with front-office, risk, compliance and technology, and develop operations staff.

The Director of Operations oversees daily restaurant operations, ensuring efficiency, cost control, compliance, and excellent customer service while leading staff and driving business growth.

Lead strategic and operational functions for a high-volume, omnichannel patient contact center. Oversee workforce management, quality assurance, training, analytics, and continuous improvement. Partner cross-functionally to optimize staffing, technology, and processes to improve patient experience, access, and service delivery while developing leaders and driving performance metrics.

Lead and direct appraisal operations, setting governance, policies, workforce plans, and performance measures. Drive continuous improvement, partner with technology and business leaders on implementations, manage change and organizational readiness, and coach teams to achieve scalable, compliant, high-quality service delivery aligned with business objectives.