Top Operations Jobs in Milwaukee, WI

Own Salesforce and commercial systems as the enterprise system of record for pipeline, forecasting, and reporting. Define commercial metrics, data standards, and governance; improve data quality and adoption; build repeatable board and executive reporting; reconcile sales reporting with Finance; establish forecasting cadence and accountability; manage commercial systems roadmap and external implementation partners.

Review and process premium audit worksheets for regulatory and business-rule compliance, make routine adjustments and endorsements within authority, classify exposures using PAAS/NCCI/state tools, communicate audit results to insureds and agents, coordinate billing handoffs and payment plans, document agreements and state regulations, and contribute to process improvements and training documentation.

Leads operational and administrative activities across up to three branches in nine states, managing staff, logistics, vendors, contracts, billing, purchasing, fleet utilization, and customer relationships. Oversees P&L performance, project coordination, process standardization, and operational improvement. Partners with sales, production, and project teams, develops employees, negotiates contracts, and uses AI and automation to improve efficiency. Requires frequent inter-branch travel, hands-on leadership, financial acumen, and strong communication skills.

Lead Zendesk configuration and optimization for Support Operations: design workflows, triggers, automations, SLAs, and reporting. Serve as primary Zendesk SME and business analyst, gather requirements, document system designs, support governance/change management, ensure security and role-based access, and collaborate cross-functionally to deploy integrations, testing, and adopt Zendesk AI capabilities.

Lead and transform the Fraud Intelligence Team into a scalable, high-impact function by improving operating models, QA and labeling processes, talent development, cross-functional partnerships, and measurable fraud prevention outcomes using automation and analytics.

Lead and transform the Fraud Intelligence Team by designing scalable operating models, QA and measurement frameworks, and talent programs. Drive labeling quality, operational metrics, and fraud prevention impact; convert frontline fraud observations into insights for Product, R&D, Analytics, and GTM; leverage AI, automation, and tooling; and serve as a cross-functional fraud subject-matter expert while developing early-career talent and measurable business outcomes.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead and coach a team of premium audit auditors and outreach specialists, manage daily workloads and scorecards, handle escalations, coordinate cross-functional handoffs, review audit documentation for quality and SOP adherence, train staff on systems, and drive process improvements and operational initiatives.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

Lead technical onboarding and integrations for media and client partners: configure APIs and postbacks, validate XML/JSON payloads, diagnose and resolve integration issues, conduct QA and launch readiness, maintain technical documentation, and standardize onboarding workflows while coordinating with Product, Engineering, Analytics, and Operations.

Lead an established RevOps and Enablement team to sharpen analytics, harden systems and data architecture, and scale AI-first workflows across Sales, Marketing, and CX. Own revenue tech stack, forecasting, GTM reporting, process optimization, and enablement programs while partnering with executive leadership to drive measurable revenue outcomes.

Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.

Serve as the primary liaison between customers and service providers, responding to phone and email requests, diagnosing needs, managing escalations, documenting actions and SLAs, and coordinating issue resolution. The role supports customer outcomes, process improvements, new-hire training, mentoring, and special projects. It requires consistent communication, multitasking, ticketing-system use, core-hours availability, and participation in approximately six annual 24/7 on-call rotations.

Leads commercial operations by managing Pricing Analysts and Customer Data Specialists, optimizing processes across the customer lifecycle, analyzing margin and win/loss trends, overseeing reporting and forecasting, owning CRM and pricing tools, and collaborating with Product and Finance to support revenue growth and profitability.

Leads City Year Milwaukee’s site operations, including facilities, office transitions, talent acquisition workflows, budgeting, billing, purchasing, audits, vendor management, technology platforms, compliance, AmeriCorps member operations, and cross-functional projects. Oversees operational systems, develops policies and tools, manages risks and workflows, supports events and relocations, and advises senior leadership on financial stewardship, staffing, facilities, and organizational effectiveness.

Supports global trading infrastructure and relationships by administering counterparties, custodians, brokers, documentation, commissions, reporting, market access, and new investment product setups. Maintains counterparty, account, and legal entity data; coordinates with Investment, Trading, Legal, Compliance, Technology, and external providers; and develops business requirements for data and automation initiatives. The role also applies front-to-back trade lifecycle knowledge across multiple asset classes to improve processes, controls, reporting, and operational efficiency.

Leads a 12-person, multi-site Asset Servicing team handling class actions, domestic and global proxy operations, and income-related processing. Oversees operational risk, escalations, regulatory compliance, vendor and stakeholder partnerships, process improvements, testing, system changes, and transformation initiatives. The manager develops employees, drives operational excellence, supports client service, and leads teams through organizational change within a custody and securities operations environment.

Provides operational support for branch and sales teams across inventory, warehouse management, order fulfillment, fleet and facility maintenance, safety compliance, customer support, and supplier relationships. Monitors processes, drives continuous improvement, manages expenses and maintenance, resolves customer concerns, supports sales and margin goals, and trains branch, warehouse, and sales employees. The role is based in Milwaukee, Wisconsin, operates primarily during regular business hours, and includes occasional offsite travel and warehouse activities.

Provides operational support for branch and sales teams, including inventory, warehouse, fulfillment, order processing, fleet and facility maintenance, safety compliance, customer support, and supplier relationships. The role monitors operational processes, drives continuous improvement, manages expenses and maintenance, resolves customer concerns, supports sales objectives, and trains branch personnel. Occasional travel to offsite locations and work around warehouse equipment and potentially hazardous conditions are required.

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Build and lead Roo’s Revenue Operations function, owning the operating model, HubSpot architecture and governance, forecasting, pipeline management, reporting, capacity planning, lead management, and conversion optimization. Partner with Sales, Marketing, Customer Support, Finance, and Data to improve revenue efficiency and predictability. Apply AI to reduce operational work, hire and develop a lean team, and expand RevOps capabilities across the organization.

Coordinates litigation support operations by triaging and routing tickets, managing Zendesk and phone communications, monitoring job milestones, requesting vendor updates, and keeping clients informed. Resolves cross-functional issues, escalates urgent requests, maintains accurate case records, and supports knowledge-base and meeting-note projects. The role requires organized, precise handling of high-volume, deadline-driven workflows and familiarity with legal documents and eFiling or case-management platforms.

Leads Deal Operations and GTM Systems, overseeing quoting, pricing, deal desk, renewals, order-to-contract processes, Salesforce and related technology governance, access controls, integrations, automation, and AI-assisted workflows. Partners with Finance and Sales leadership on GTM execution, cash collections handoffs, bookings accuracy, reconciliations, and operational governance. Manages teams, contractors, systems roadmaps, issue triage, and seller productivity initiatives in a remote U.S. SaaS environment.

Manage e-commerce and B2B order operations, including fraud screening, payment verification, fulfillment, shipping issues, returns, chargebacks, and order-error investigations. Coordinate with 3PLs, fulfillment centers, carriers, offshore teams, and internal Customer Experience and Supply Chain teams. Monitor operational queues, troubleshoot system issues, triage projects, document requirements, and ensure orders and tracking are processed within SLAs.