At Calix, purpose runs deep. You will join a collaborative, fast-moving environment where innovation meets execution, and where your work helps broadband service providers transform their businesses.
This position resides within the Commercial Strategy, Revenue Operations organization and reports directly to the Senior Manager, Partner Operations. As a Partner Operations Manager, you will support the Channel & Ecosystem Partners & Government Affairs & Industry Associations team by driving the operational execution of partner programs, processes, systems, and business initiatives.
You will work closely with Partner Leadership and cross-functional teams to improve program effectiveness, streamline operations, deliver actionable insights, and help scale the Calix partner ecosystem. The ideal candidate combines operational rigor, analytical skills, and program management expertise with experience working with channel partners and managed service providers.
A Typical Day in Partner Operations Includes- Support the operational execution and ongoing management of Channel & Ecosystem Partner programs.
- Develop, document, and improve processes, workflows, and playbooks that drive partner program effectiveness.
- Manage program activities, communications, reporting, and stakeholder coordination across the partner organization.
- Deliver recurring business insights, dashboards, and analysis to support operational and strategic decision-making.
- Partner with Commercial Operations, Finance, Marketing, Compensation, Sales, and other cross-functional teams to execute partner initiatives.
- Track program performance, identify trends, and recommend process improvements that increase efficiency and scale.
- Support partner onboarding, incentives, enablement, and engagement programs as required.
- Manage operational aspects of partner projects from planning through execution.
- Conduct root-cause analysis of business and program performance and identify opportunities for improvement.
- Ensure consistency, compliance, and adoption of partner program policies, processes, and tools.
- Support annual planning activities, program launches, and ongoing operational initiatives.
- Perform ad hoc reporting, analysis, and special projects as assigned.
The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
133,400 - 200,100 USD AnnualSelect US Metros and States:
116,000 - 174,000 USD AnnualOther US Locations:
104,400 - 156,600 USD AnnualAs a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
Skills Required
- Experience working with channel partners and managed service providers
- Operational rigor, analytical skills, and program management expertise
Calix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Calix and has not been reviewed or approved by Calix.
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Flexible Benefits — Remote‑first policies include home‑internet reimbursement, home‑office furniture support, and work‑from‑anywhere flexibility. Feedback suggests these options make the package adaptable across locations and work styles.
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Healthcare Strength — Coverage spans medical, dental, and vision for employees and dependents alongside EAP and virtual therapy/coaching. Wellbeing elements like lifestyle allowances, recharge days, and no‑internal‑meeting days further bolster health support.
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Leave & Time Off Breadth — Paid vacation, wellness days, holidays, bereavement and jury‑duty leave offer broad time‑off access. Parental/bonding and caregiver leave, plus adoption assistance and medical‑travel coverage, extend support through major life events.
Calix Insights
What We Do
Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.
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