Top Operations Jobs in Madison, WI

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

The Personal Assistant will handle various administrative tasks, assist in event planning, and perform personal errands as needed.

The Personal Assistant will perform administrative tasks, assist in event planning, and run personal errands, requiring strong organizational and communication skills.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Provide administrative support for Wisconsin IRIS program operations including referrals, enrollments, eligibility, service authorizations, data entry, and customer support. Train and consult with field staff, manage SharePoint and Power BI tracking, handle calls and emails, participate in projects, and follow protocols to meet deadlines while ensuring HIPAA compliance.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

The Operations Manager oversees restaurant team management including hiring, training, performance, food safety, and quality control, ensuring exceptional customer service and financial performance.

Lead and manage day-to-day delivery of human services contracts, oversee staffing, compliance, budgets, training, client relationships, reporting, and operational performance to meet contract goals.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Manage and maintain the department's WiscWeb-hosted WordPress site and lead digital strategy for a new intranet. Responsibilities include content creation and editing, accessibility testing and remediation (WCAG 2.0/2.1), site performance monitoring and troubleshooting, information architecture, content audits, and collaboration with internal and campus partners to ensure compliance, usability, and brand alignment.

The Senior Operations Manager will enhance product development operations, implementing AI-first improvements, defining delivery metrics, and guiding teams in Agile practices using Jira.

Provide clerical and administrative support to collections operations: troubleshoot safety/service issues, manage KRONOS time and attendance updates, use Microsoft Suite for procurement, scheduling, payments, and communicate with customers and employees about service and assignments.

Senior IT operations leader shaping enterprise operational strategy, disaster recovery, and infrastructure roadmaps. Leads large cross-functional programs, governs standards, advises executives, manages vendor strategy, and mentors engineering staff to improve reliability, performance, and continuity.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Own and optimize sales tech stack and CRM, manage pricing sheets and deal pricing accuracy, ensure correct billing handoffs, maintain data hygiene, build operational reporting and dashboards, monitor pipeline health, and improve sales processes in partnership with Sales, Finance, and Customer Success.

Lead and scale a unified Revenue Operations function across Sales, Marketing, and Customer Success. Own GTM strategy, forecasting, territory design, quota and compensation, deal desk, GTM systems (Salesforce/HubSpot), quote-to-cash automation, and cross-functional enablement. Build and mentor a global ops team, deliver pipeline and performance insights, and drive change management to improve revenue growth, productivity, and commercial execution.

Lead strategic operational initiatives, optimize processes, and drive cross-functional alignment. Manage complex projects end-to-end, develop KPIs, recommend automation and tools, present findings to executives, mentor team members, and manage vendor relationships to improve efficiency and scalability across the organization.

Investigate card, ACH, and mobile deposit disputes per Reg E, Mastercard and NACHA rules; manage chargeback lifecycle; detect and mitigate fraud through transaction analysis; document audit-ready investigative summaries; and work with AI and other technologies to improve processes within a collaborative operations team.

Own day-to-day commercial operations: manage SOWs and contracts, maintain HubSpot CRM hygiene, issue invoices and track collections, produce recurring performance and forecast/pipeline reports, run OKR reporting cadence, and coordinate partnership pipelines. Identify stalled deals, documentation gaps, and process improvements while partnering with sales, finance, and leadership.

Manage onboarding, policy administration, and bordereaux workflows; ensure data integrity and SLA adherence; produce reports using Snowflake, Power BI, and Excel; collaborate cross-functionally to document SOPs and implement process improvements.

Manage day-to-day operations for school staffing: schedule assignments, communicate with school administrators and temporary staff, resolve issues, drive engagement and retention, support product improvements, handle high-volume multi-channel communications, process claims, conduct outbound calls, and provide internal administrative support to meet service and satisfaction goals.