Top Operations Jobs in Lincoln, NE

Manage back-end operations of an AI-powered autonomous fundraising system, including human-in-the-loop review, AI training, knowledgebase development, documentation, onboarding, basic website/content support, third-party platform coordination, JIRA issue reporting, and customer troubleshooting.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.

Lead and own daily crypto and fiat settlement and trading operations: investigate and resolve breaks, run reconciliations, manage trade lifecycle, automate tasks with Python, run partner go-lives, use LLM tooling, build operational dashboards, and serve as technical SME and on-call responder.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Serve as the primary technical operations liaison for payroll tax implementations and production support. Validate and troubleshoot data files and integrations (XML/CSV/TXT/JSON), manage escalations, coordinate testing and cutovers, ensure data quality, advise on tax setup, and document SOPs to support customer onboarding and daily operations.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

Manage end-to-end R&D contract administration and business operations, including drafting templates, executing contracts, vendor setup, PO creation, invoice resolution, recordkeeping, audits, stakeholder liaison with Procurement and Compliance, and supporting operational tracking and reporting.

Provide sales support and service functions for field teams: prepare proposals and materials, process transactions, communicate with customers/partners, monitor case lifecycles, resolve procedural/system issues, and train entry-level associates.

Lead and scale revenue systems, processes, and tooling (HubSpot-centric) to support Sales, Marketing, and Customer Growth. Manage GTM reporting, forecasting, data governance, lead/account routing, territory design, compensation tooling, and post-sale operations. Implement automation and AI-enabled tools to improve prospecting, prioritization, and rep productivity while partnering with revenue leaders and cross-functional teams.

Lead technical onboarding and ongoing support for remote connectivity at dental practices. Configure and troubleshoot VPNs, Splashtop, remote desktop, printers/scanners, and network authentication. Manage implementations, validate connectivity and integrations, coordinate with clients and third-party IT, escalate complex issues, document processes, and contribute to improvements in remote access infrastructure and automation.

Support the Chief People & Customer Officer by producing workforce and customer operations analytics, building models (headcount, attrition, outsourcing/BPO), benchmarking AI tools, tracking operational KPIs, and producing executive-ready decks and memos while coordinating across functions.

Lead marketing operations for clients: translate GTM goals into scalable HubSpot and Salesforce systems; design attribution, campaigns, journeys, and lead handoffs; manage integrations, data quality, and reporting; consult with stakeholders and partner with BI to ensure measurable pipeline and revenue outcomes.

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.

Provide administrative and operational support to the Operations team, including scheduling meetings, updating work requests, formatting documents, assisting with shipping/fulfillment, resolving customer service issues, mitigating risks, and supporting ongoing projects and general office duties to ensure deadlines and team objectives are met.

Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

Build and lead Roo’s Revenue Operations function, evolving HubSpot administration into a strategic revenue partner for Sales, Marketing, and Customer Support. Own the operating model, GTM systems, forecasting, pipeline governance, capacity planning, lead management, conversion optimization, compensation mechanics, and AI-enabled operational improvements. Hire and develop a lean team while partnering with Finance, Data, and revenue leaders to improve efficiency, predictability, and growth.

Leads billing operations for a SaaS organization, overseeing billing infrastructure, system configuration, invoicing accuracy, reconciliation, quote-to-cash processes, revenue reporting, and ASC 606 compliance. Manages billing integrations with Salesforce and SAP, establishes controls and SLAs, resolves billing issues, supports customer lifecycle changes, and partners with Finance, Product, Sales, and Customer Success. The role also develops teams, drives process improvements, and manages subscription, usage-based, and hybrid pricing models.

Own cross-functional business operations across HR, finance, administration, reporting, compliance, and enterprise trust. Manage onboarding, offboarding, agreements, payroll and benefits administration, hiring support, operating cadences, dashboards, metrics reconciliation, security questionnaires, vendor reviews, data processing agreements, and SOC 2 certification. Lead ambiguous priority projects end to end and build AI-powered automations and internal tools.

Own catalog and merchandising data quality end-to-end: monitor catalogs, resolve data issues with brands or directly in Shopify, enforce merchandising standards, audit pricing rules, maintain product structure and discoverability, and partner with Product/Engineering to fix systemic issues and document standards.

Own and optimize CRM data, lead generation workflows, sales and marketing automation, lead scoring, segmentation, database enrichment, integrations, dashboards, and KPIs. Partner with sales and marketing to improve data quality, targeting, nurturing, and deal acceleration. Train teams on CRM best practices, identify process gaps, and implement workflow improvements across the go-to-market technology stack.

Leads the design, administration, and continuous improvement of Customer Success technology infrastructure, particularly Gainsight, CRM integrations, workflows, playbooks, CTAs, health scores, digital engagement, community platforms, reporting, and AI-enabled automation. Owns data quality, governance, platform health, operational readiness, and process documentation while partnering cross-functionally on segmentation, territory alignment, capacity planning, and scalable customer execution.

Leads IT operations across change management, service desk, end-user support, incident and problem management, infrastructure monitoring, operational security, compliance, vendors, assets, and team development. Chairs the Change Advisory Board, oversees 24/7 operations, manages audit readiness for SOC and PCI controls, drives SLA and uptime performance, and provides executive-level operational reporting. This remote leadership role requires building scalable processes and developing a multifunctional IT operations team.