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Top Tech Support Jobs in Kansas City, MO
The IT Systems Administrator and Support Level 2 will provide technical assistance and support for computer systems, hardware, and software issues. This role involves guiding level 1 technicians, resolving complex problems, and maintaining system documentation. The administrator will also assist with the implementation of IT systems while collaborating with team members to enhance efficiency.
The IT Applications Support Engineer is responsible for maintaining IT systems for print operations, troubleshooting technical issues, collaborating with vendors and internal teams, and enhancing system performance. The role requires monitoring print systems, supporting file transmission protocols, ensuring compliance, and preparing documentation to improve operational efficiency.
As a Sr. Technical Support Analyst, you will provide application support to clients, tracking and resolving software issues. This role involves working with engineers, documenting support cases, and ensuring timely responses and resolutions.
As a Technology Consultant, you will design and implement high-quality solutions, facilitate customer discussions to gather requirements, and manage projects to enhance customer relationships. You will advise on internal tools, assist in proposal development, and engage with potential clients as a technical resource.
The NetSuite Principal Consultant leads full-cycle NetSuite implementation projects, conducting fit/gap analysis, project planning, and collaborating with development teams. This role requires both functional and technical knowledge of NetSuite, with the consultant acting as an escalation point for issues and advocating best practices during client engagements.
The Senior Support Engineer I provides advanced technical assistance by resolving escalated customer issues, verifying bugs, and conducting customer calls. This role involves analyzing system data, maintaining communication with stakeholders, and delivering detailed solutions to support users of Cleo's Cloud software and integration tools.
The Colleague Technical Consultant will support, enhance, and integrate the Ellucian Colleague system for clients, providing technical support and collaboration for implementation. Responsibilities include technical troubleshooting and project management while consulting with clients to meet their requirements.
The Principal Azure DevSecOps Consultant will partner with clients to take projects from inception to production, utilizing extensive experience in Microsoft Azure and cloud-based environments. Responsibilities include designing and developing applications, leading best practices in security and cloud deployment, and managing CI/CD deployments across various toolsets.
As a Technical Support Engineer at Plaid, you will manage customer inquiries via Zendesk, troubleshoot integration issues, collaborate with engineering teams on resolutions, and work on process improvement projects. You will play a crucial role in ensuring customer satisfaction and operational efficiency.
The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.
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