Top Operations Jobs in Jacksonville, FL

The Deal Desk Operations Manager oversees deal structuring and operational execution, ensuring compliance and accurate billing for revenue-generating agreements. This role requires collaboration across teams and involves managing offshore resources while driving process improvements and governance in financial operations.

The Business Analyst will document business requirements, develop test plans, leverage automation tools, and improve operational processes in trade processing and reconciliation.

Manage complex multi-product RFPs and security questionnaires, review teammates' outputs, balance workload in SFDC, maintain the RFPIO answer library, collaborate cross-functionally, train junior analysts, and identify process improvements to scale proposal and security response operations.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Provide administrative and operational support to the Operations team, including scheduling meetings, updating work requests, formatting documents, assisting with shipping/fulfillment, resolving customer service issues, mitigating risks, and supporting ongoing projects and general office duties to ensure deadlines and team objectives are met.

Supervise daily operations of a fine art storage facility, lead and develop staff, coordinate art handling and vendor logistics, manage P&L and payroll, maintain safety, security, and facility standards, and deliver client services and facility tours.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.

Support the Chief People & Customer Officer by producing workforce and customer operations analytics, building models (headcount, attrition, outsourcing/BPO), benchmarking AI tools, tracking operational KPIs, and producing executive-ready decks and memos while coordinating across functions.

Lead marketing operations for clients: translate GTM goals into scalable HubSpot and Salesforce systems; design attribution, campaigns, journeys, and lead handoffs; manage integrations, data quality, and reporting; consult with stakeholders and partner with BI to ensure measurable pipeline and revenue outcomes.

Lead technical onboarding and ongoing support for remote connectivity at dental practices. Configure and troubleshoot VPNs, Splashtop, remote desktop, printers/scanners, and network authentication. Manage implementations, validate connectivity and integrations, coordinate with clients and third-party IT, escalate complex issues, document processes, and contribute to improvements in remote access infrastructure and automation.

Provide back-office support for field service operations: parts and tools administration, service documentation, quoting, onboarding/offboarding, reporting, and system management (CRM, SFDC, FX). Coordinate with service sales and operations teams to meet KPIs and quality standards while managing ad-hoc requests and maintaining database accuracy.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities, research new markets and products, drive projects from planning through execution, identify operational problems and implement practical solutions, and deliver measurable business outcomes while managing stakeholders and multiple priorities in a fast-paced environment.

Lead and scale revenue systems, processes, and tooling (HubSpot-centric) to support Sales, Marketing, and Customer Growth. Manage GTM reporting, forecasting, data governance, lead/account routing, territory design, compensation tooling, and post-sale operations. Implement automation and AI-enabled tools to improve prospecting, prioritization, and rep productivity while partnering with revenue leaders and cross-functional teams.

Drive high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research new markets and products, identify operational problems, implement solutions, and deliver measurable business outcomes.

Drive high-priority cross-functional initiatives, lead projects from planning to execution, build teams and processes, research new markets and products, identify operational improvements, and deliver measurable business outcomes in a fast-moving environment.

Lead and scale B2C Product Operations covering Help Center, Customer Support, and Marketing Ops. Build teams, systems, SLAs, staffing models, tooling integrations, KPIs, and processes to support 10M+ users. Drive marketing automation, CRM reliability, help center taxonomy, deflection strategies, analytics, and cross-functional programs with Product, Engineering, and Analytics to improve retention, growth, and operational stability.

Lead and manage external contract adjusters for desk and catastrophe property claims. Oversee day-to-day performance, staffing, capacity modeling, file audits, escalations, and metric tracking (turnaround, CSAT, quality). Partner with property leadership to align contractor workflows with internal processes and evolving AI tools.

Drive sales efficiency through data analysis, KPI tracking, forecasting, and sales tool/process optimization. Build dashboards, model forecasts, support deal desk, and work cross-functionally to remove friction and scale sales operations.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

Support field projects across health, agriculture, and education in Sub-Saharan Africa: engage with ministries and donors, build data capture and analysis solutions, train AI for nutrient detection using handheld spectrometers, and design/run national-scale STEM programs and contests. Work will be chosen based on interests and abilities.

Lead end-to-end payments and risk operations for an embedded fintech platform: merchant onboarding, underwriting, transaction monitoring, disputes, and loss management. Build reporting, data pipelines, and dashboards; move from manual processes to AI-assisted decisioning; own Stripe and partner relationships; maintain compliance and controls; present metrics to leadership; and hire and scale a lean operations team.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Manage and scale operational infrastructure for Global Partnerships and Global Sales. Own deal lifecycle processes, forecasting, reporting, and finance/legal/HR coordination. Build dashboards, enforce data quality, and create standardized playbooks to enable sellers to focus on revenue generation.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

Execute data and document onboarding, process AI-assisted workflows within SLAs, review AI outputs for quality, refine operational procedures, collaborate with customer-facing teams, and serve as an operational contact for internal and external stakeholders.