Top Operations Jobs in Jacksonville, FL

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead and manage one or more fraud operations teams (vendors or inter-affiliates) to minimize fraud losses. Oversee portfolio decisions using risk/reward and customer-centric approaches, implement detection strategies, monitor operational objectives, manage budgets and resources, participate in change management, ensure compliance with laws and policies, and escalate control issues while supervising team performance.

Administer and improve Salesforce to support sales operations: provide user support and training, manage CRM data quality, configure system settings, produce reports/dashboards, and maintain performance scorecards for 500+ sales associates.

Process and reconcile moderately complex transactions and asset movements, support settlements, trades and transfers, resolve escalations and exceptions, respond to client inquiries, identify risks and process improvements, and assist with training less experienced team members in retirement and trust disbursement operations.

Process and reconcile moderately complex transactions and settlements, support trades and transfers, handle client inquiries, resolve escalations and exceptions, identify process risks and improvements, and assist with training less-experienced team members in retirement payroll, benefits, and disbursement operations.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Lead a senior operations support team for commercial banking, driving operational excellence, QC, vendor governance, client onboarding controls, compliance (AML), workforce planning, budgeting, and analytics-driven improvements. Act as SME for stakeholders, manage performance and staffing, and integrate AI/advanced analytics to deliver dashboards, reporting, and process improvements across Account Services.

Settle U.S. Treasury, equity and bond trades by reconciling FICC obligation orders across BONY, Fedwire and ICI; process MBS financing into repo collateral protection; handle expedited Trust Receipts and Syndicate trades; optimize deliveries via partials/pair-offs/inter-day borrowing; resolve settlement discrepancies, monitor exception queues, perform position reconciliations, and participate in disaster recovery tests and system upgrades.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

Perform account onboarding and maintenance by reviewing documentation for accuracy and compliance, resolving routine issues, responding to client and partner inquiries via phone and email, managing case load, escalating risks, and supporting high-volume operations within established procedures and SLAs.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

The Principal, Strategic Operations leads the design and execution of Digible's operating systems, driving strategy adoption across the organization through planning and prioritization. They facilitate decision-making among senior leadership and ensure accountability for strategic initiatives, fostering organizational change and aligning operational efforts with business outcomes.

Administer and support Salesforce for sales operations: resolve help desk tickets, train users, configure objects/validation rules, maintain data quality, produce reports/dashboards and manage performance scorecards for 500+ sales associates.

Provide hands-on administrative and operations support across the business: bookkeeping, inbox and calendar management, client proposals, and systems upkeep. Proactively own tasks, follow up, and improve processes within a small or remote team.

The Drayage & Intermodal Operations Specialist will manage container movements, coordinate shipments, communicate with brokers and drivers, and ensure compliance with regulations.

Oversee multi-site operations including staff management, safety, process improvement, budgeting/P&L, contractor oversight, scheduling, quality goals, and vendor/contract negotiations to drive productivity and profitability.

Support the Chief People & Customer Officer by producing workforce and customer operations analytics, building models (headcount, attrition, outsourcing/BPO), benchmarking AI tools, tracking operational KPIs, and producing executive-ready decks and memos while coordinating across functions.

Lead marketing operations for clients: translate GTM goals into scalable HubSpot and Salesforce systems; design attribution, campaigns, journeys, and lead handoffs; manage integrations, data quality, and reporting; consult with stakeholders and partner with BI to ensure measurable pipeline and revenue outcomes.

Lead technical onboarding and ongoing support for remote connectivity at dental practices. Configure and troubleshoot VPNs, Splashtop, remote desktop, printers/scanners, and network authentication. Manage implementations, validate connectivity and integrations, coordinate with clients and third-party IT, escalate complex issues, document processes, and contribute to improvements in remote access infrastructure and automation.

Provide back-office support for field service operations: parts and tools administration, service documentation, quoting, onboarding/offboarding, reporting, and system management (CRM, SFDC, FX). Coordinate with service sales and operations teams to meet KPIs and quality standards while managing ad-hoc requests and maintaining database accuracy.