Top Operations Jobs in Jacksonville, FL

Processes standard transactions and reconciliations supporting wealth management operations. Responds to client inquiries, researches and resolves routine requests, identifies operational risks, and escalates complex issues. Provides general administrative support, including inbound calls, mail sorting, and distribution, while maintaining service quality and following established procedures.

Processes and reconciles moderately complex trades, transfers, allocations, and transaction corrections with significant monetary impact. Investigates discrepancies and exceptions, supports settlement and profit-and-loss distribution, responds to internal and external inquiries, and escalates complex issues. Maintains service-level agreements, identifies operational risks and process improvements, and supports end-to-end process controls. May coach and mentor less experienced team members.

Processes trade correction requests, researches and resolves trade errors and discrepancies, coordinates settlements, communicates with internal and external partners, and follows controls for operational and monetary risk. Maintains caseloads and service-level deadlines, supports transaction workflows, escalates complex issues, and may train less experienced team members.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Configure, optimize, and maintain HubSpot CRM environments supporting sales and revenue operations. Responsibilities include workflow and pipeline configuration, data integrity and governance, CRM audits, automation, client account deployments, integrations with sales technology, reporting support, documentation, enablement, and troubleshooting. The role partners with RevOps, sales leadership, data teams, and clients to improve scalability, system reliability, sales productivity, and revenue visibility.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.

Build Prelim's first business operations function: create cross-team coordination, workload visibility, operational rhythms, staffing and project coordination, and manage vendors/logistics to ensure scaled, reliable delivery while working closely with the founder and team leads.

Leads Payment Integrity business operations by monitoring turnaround times, queue health, backlogs, SLAs, quality, and productivity. Designs and launches scalable workflows, manages change and training, tracks KPIs, coordinates vendors and cross-functional teams, integrates AI agents, and resolves operational blockers. Drives continuous improvement, operational performance, escalation management, and measurable business outcomes in a healthcare technology environment.

Provides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.

Generalist operations strategy role focused on analyzing operational data, identifying bottlenecks, building dashboards and models, implementing AI and automation tools, designing scalable workflows, and leading cross-functional initiatives. Projects may include improving payment collection, onboarding AI vendors, developing predictive payer-risk models, or managing operations teams to improve performance, quality, and customer experience.

Manages client questions and feedback, analyzes inquiry trends, develops operational efficiencies, refines business rules and automations, and coordinates with internal teams to improve processes, products, and client experience.

Own operational support for a growing community partnerships team by tracking action items, maintaining playbooks and collateral, managing CRM data hygiene, monitoring dashboards, analyzing datasets, and coordinating data and product requests. The role partners with leadership, field representatives, and data and engineering teams to improve execution, resolve issues, and support informed decision-making.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.

Own and scale UHP’s HubSpot-based revenue system, including CRM architecture, automation, integrations, lead management, funnel reporting, data quality, QA, monitoring, documentation, and change control. The role partners with Marketing, Admissions, Enrollment, campus operations, and leadership to improve student journeys, system reliability, and revenue workflow performance.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Own and improve the organization’s internal operating systems. Lead scorecard, OKR, and KPI implementation; translate strategy into measurable goals; develop operational frameworks and policies; optimize cross-functional processes; identify bottlenecks and risks; and manage the technology stack. The role requires hands-on strategic execution, documentation, training, communication, and organization-wide adoption in a distributed APAC-based team.

Own and optimize revenue operations processes across sales and customer success, from lead through renewal. Drive adoption of GTM tools, build DealHub quoting workflows, create enablement programs, monitor SaaS KPIs, and deliver reports and analysis for leadership. Partner cross-functionally with Sales, Customer Success, Marketing, and systems administrators while integrating AI tools into reporting, documentation, and process design.

Processes and settles ADR/ORD conversions across multiple markets and platforms. Resolves complex client issues, manages approvals and settlement risk, communicates with clients and internal teams, performs quality reviews and reconciliations, updates procedures, supports audits and projects, and prepares executive reports. The role also identifies opportunities to streamline repetitive work through automation or AI while meeting high-volume settlement requirements.

Serves as a liaison among investment, finance, procurement, sourcing, and COO teams. Manages budgets, forecasts, accruals, vendor contracts, and operational and financial performance reporting. Interprets business cases, improves processes and stakeholder experiences, supports investment vehicle deployment, enhances data quality, and develops cost-effective operational solutions. Advises senior stakeholders and leads operational initiatives aligned with business goals.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Leads a team of 13–15 Fraud Associates responsible for protecting cardholders from fraudulent activity. Oversees coaching, performance management, scheduling, escalations, staffing, and career development. Uses operational data and dashboards to improve accuracy and efficiency, handles complex fraud cases, translates policy updates into team guidance, and helps build scalable fraud operations processes and culture.

Leads a fraud operations team responsible for managing fraud losses, analyzing fraud trends, resolving complex escalations, and improving policies and procedures. Oversees investigations, risk-based decision-making, analytical projects, process implementation, performance management, hiring recommendations, compliance, and stakeholder engagement. The role supports Retail Bank Fraud Operations and represents the function with senior leadership and internal partners.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.