Top Senior Level Jobs in Houston, TX

Leads strategic customer success across the AMECS region, owning account outcomes, executive relationships, adoption, renewals, risk management, and growth. Coaches and develops regional CSMs, improves operating processes, and partners with Sales, Product, Support, and Services. Translates broadcast and media technology into measurable customer value while guiding modernization involving cloud, IP, SaaS, and integrated production workflows. Uses customer intelligence, reporting, and operational governance to scale Customer Success practices and influence global strategy.

Leads global total rewards and People Operations, including compensation, benefits, equity, HRIS, compliance, policies, and people data. Manages a distributed team, modernizes HR systems and processes, applies AI and automation, oversees pay equity and benchmarking, and partners with Finance, Legal, executives, and regional People Operations leaders to scale compliant programs.

Own renewal, retention, and expansion revenue across high-value hospitality customer accounts. Build multi-year account strategies, lead contract negotiations, manage executive relationships, identify cross-sell opportunities, monitor account health, conduct executive business reviews, maintain Salesforce forecasts, and partner with internal teams to inform product and go-to-market strategy. Requires hospitality experience and senior strategic account management expertise.

Provides senior-level SQL Server database administration, troubleshooting, performance tuning, capacity planning, monitoring, backup and disaster recovery, patching, security, and automation. Manages SQL clusters, ServiceNow tickets, RFCs, application integrations, documentation, and operational reporting. Leads incident response and recovery drills, supports multi-platform database environments, collaborates with Oracle DBAs, and mentors mid-level staff. The role is remote, supports federal government systems, and requires periodic after-hours maintenance availability.

Leads the ASPR SWIFT IT operations and maintenance contract, serving as the primary Government liaison. Manages project teams, budgets, schedules, risks, quality, contract performance, invoices, reporting, and compliance with HHS OCIO EPLC requirements. Coordinates ASPR, ACF, CMS, Government stakeholders, and multidisciplinary technical teams while maintaining project, quality, and surveillance plans.

Own the US public-sector product roadmap across FedRAMP, government cloud, DoD Impact Levels, and classified environments. Define strategy, prioritize features, guide engineering and design, scale compliance authorizations, launch offerings, and drive adoption with government customers. Partner with security, legal, sales, engineering, cloud providers, and public-sector field teams to deliver secure, sovereign data and AI capabilities.

Edits and improves technical brochures, standard operating procedures, research reports, summaries, and guidance documents. Responsibilities include line editing, copy editing, proofreading, fact-checking, reference and copyright compliance, plain-language application, content organization, and quality assurance. The role collaborates with subject matter experts and clients, maintains editorial guidelines, and manages documents throughout the publication lifecycle for a transportation-focused client.

Own strategic relationships with global enterprise hotel brands, coordinating deployments, adoption, account planning, executive business reviews, risk mitigation, and expansion opportunities. Partner cross-functionally with Implementation, Sales, Product, Engineering, and Support teams to drive customer outcomes, resolve escalations, influence the roadmap, and develop customer advocacy.

Serves as the strategic communications advisor to Utilities leadership, developing integrated communications plans, executive messaging, thought leadership, media relations, stakeholder engagement, issues management, and crisis communications. The role translates complex energy and business initiatives into compelling narratives, manages reputation risks, coordinates executive visibility opportunities, and supports emergency response communications across employees, customers, communities, regulators, policymakers, and media.

Leads complex, cross-functional technical programs across hardware, embedded software, cloud, mobile, and AI teams. Translates business strategy into technical milestones, manages dependencies, risks, budgets, and timelines, and drives end-to-end product development. Partners with engineering, product management, and executive leadership, facilitates technical trade-offs, communicates program health, and improves Agile, Waterfall, and Hybrid execution processes.