Top Operations Management Jobs in the Netherlands

Lead Benelux customer-facing operations across customer care, logistics, warranty, and new demand models. Manage a 15+ support team, own escalations and recovery, ensure quality, optimize inbound/outbound logistics and partner relationships, and implement operational improvements with product and central teams.

The Operations Manager oversees restaurant team performance, ensures quality standards, manages staffing, and fosters a customer-focused environment. Responsibilities include training, hiring, tracking performance, and achieving sales goals.

Own and improve daily fulfillment operations (inbound/outbound), lead multi-shift teams, manage incidents and planning escalations, drive safety, quality, and productivity KPIs, and lead Lean continuous-improvement initiatives to increase throughput and delivery performance.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

The Senior Manager Clinical Operations will oversee a team managing clinical trials, ensuring adherence to regulations, enhancing trial delivery, and driving organizational change.

The Manager Finance Operations leads global accounting and financial operations, driving process improvement, automation, and team development while overseeing finance infrastructure across 100+ stores.

Manage HRPP regulatory operations including education program execution, intake and IRB review support, QA and monitoring, AAHRPP accreditation activities, training development, and process improvement to ensure compliance with human subjects research regulations.

Own end-to-end operational slices: reconcile orders across systems, enforce warehouse/carrier SLAs, resolve tickets within SLA, and build automations, Claude agents, and dashboards to eliminate recurring manual work and scale the team without added headcount.

The Business Operations Manager for Benelux oversees transaction management, operational tasks, stakeholder communication, and supports account managers, ensuring effective repair processes in a fast-paced environment.

Own the Customer Operations systems roadmap and act as product owner for Salesforce. Lead selection, implementation, and optimization of automation, self-service, and telephony platforms. Plan and execute large-scale implementations and migrations with minimal disruption. Ensure integrations support performance metrics (CSAT, response times, efficiency) and partner with leadership, IT, Data, and vendors to deliver resilient, scalable systems.

Lead and grow a live-operations team for Pearl Abyss' European games portfolio. Own cross-functional coordination across Live-Ops, Community, Localization, Marketing, Product and PR; design and execute live-service operational plans; monitor KPIs and infrastructure; manage high-impact projects end-to-end; and act as escalation lead during live incidents. Mentor direct reports, set performance goals, and drive continuous improvements to support growth across PC, console and mobile.

Lead and coordinate day-to-day operations and cross-functional projects to establish and improve local operating models for regulated crypto-asset services. Oversee service delivery, outsourcing, incident response, operational risk, regulatory readiness and project plans, maintain process documentation, track SLAs/KPIs, and prepare management reporting while supporting the COO and CEO with executive materials and administrative tasks.

Design, deliver, and continuously improve global training and certification programs for Customer Service focused on Order-to-Cash. Build standardized frameworks, partner with IT and regional leaders to scale learning technologies, measure training impact on SLAs and productivity, govern onboarding and role-based training, and align capability development with business priorities and executive reporting.