Top Operations Management Jobs in Amsterdam

Own and optimize end-to-end logistics and fulfillment product processes. Define success metrics, manage product backlogs, synthesize stakeholder feedback, partner with engineering and operations to deliver and launch features, and use data, AI, and automation to drive continuous improvements across global operations.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Own end-to-end operational slices: reconcile orders across systems, enforce warehouse/carrier SLAs, resolve tickets within SLA, and build automations, Claude agents, and dashboards to eliminate recurring manual work and scale the team without added headcount.

Manages daily customer transport operations, account relationships, business reviews, escalations, and operational performance. Leads a team while remaining hands-on, delegates work, translates performance data into actions, coordinates responses during high-pressure situations, and builds team morale and culture. The role requires Dutch and English communication, strong customer relationship skills, analytical ability, and experience in dynamic operational environments. Logistics or supply chain experience and people management are preferred.

The Business Operations Manager handles repair cases, manages stakeholder communication, resolves issues, and builds relationships with repair shops in Germany.

The Business Operations Manager for Benelux oversees transaction management, operational tasks, stakeholder communication, and supports account managers, ensuring effective repair processes in a fast-paced environment.

Lead and modernize global payroll and equity operations, managing a small team and end-to-end payroll across employees, contractors, EORs/PEOs. Administer Shareworks equity lifecycle, design HRIS integrations and automation, strengthen payroll controls and compliance, drive platform consolidations, and resolve complex tax and market-specific payroll issues.

Own the Customer Operations systems roadmap and act as product owner for Salesforce. Lead selection, implementation, and optimization of automation, self-service, and telephony platforms. Plan and execute large-scale implementations and migrations with minimal disruption. Ensure integrations support performance metrics (CSAT, response times, efficiency) and partner with leadership, IT, Data, and vendors to deliver resilient, scalable systems.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead and develop an HR Operations team delivering advanced employee lifecycle transactions, Workday support, acquisitions/integrations, data conversions, and process improvements across EMEA while ensuring compliance, SLAs, and operational excellence.

Lead and develop a regional HR Operations team delivering advanced employee lifecycle transactions, complex organizational changes, acquisitions/integrations, and Workday support across EMEA. Ensure data integrity, SLA adherence, process improvement, automation, system testing, and partner with HR COEs, payroll, benefits, and global leaders to report operational metrics and support strategic initiatives.

Own and improve cross-functional GTM processes across the customer lifecycle. Design, implement, document, and govern scalable lifecycle stages, handoffs, SLAs, automations, and AI workflows. Monitor process performance, run audits and KPI reviews, lead multi-market rollouts across Europe, coach operations peers, and build the GTM Process Library as the single source of truth to drive conversion, retention, efficiency, and revenue.

Lead European defence programme delivery and business operations: govern schedules, budgets, risks, and quality; manage subcontractors and supply chain; own Salesforce pipeline and executive reporting; enforce export control and data governance; establish SOPs and operating rhythms to scale EMEA operations aligned with US leadership.

As Business Operations Manager, you'll lead the launch and scaling of Numeral's product in international markets, design tax workflows, and enhance operational efficiency through automation.

Own partner onboarding from signed contract to first bookings: design SOPs, SLAs, and KPIs; coordinate BDMs, Support, and Finance; build and lead an Implementation team; run multiple onboarding pipelines; hand validated partners to Client Account Managers. Work cross-functionally, use HubSpot and JIRA, and create scalable processes.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

As a Junior Project Manager, you will coordinate cross-functional initiatives to improve seller engagement and operational workflows, supporting sales and expert teams with strategies and tools in a fast-paced environment.

Own global TA operations, tech stack, data and workflows; build dashboards and automations; run interviewer enablement; partner on AI pilots and governance; ship low-code tools and integrate AI into recruiting processes to improve time-to-fill and recruiter productivity.

Lead and grow a live-operations team for Pearl Abyss' European games portfolio. Own cross-functional coordination across Live-Ops, Community, Localization, Marketing, Product and PR; design and execute live-service operational plans; monitor KPIs and infrastructure; manage high-impact projects end-to-end; and act as escalation lead during live incidents. Mentor direct reports, set performance goals, and drive continuous improvements to support growth across PC, console and mobile.

Own and improve Moss's top-of-funnel tooling stack (HubSpot, Salesforce, Attention). Diagnose and rebuild lead routing and attribution, implement AI-driven routing and dynamic nurture, administer marketing automation and lead handoff tools, partner with Growth/BDR/SDR and engineering, monitor system performance, resolve bugs, and act as subject-matter expert for tooling and vendor relationships.

Lead and coordinate day-to-day operations and cross-functional projects to establish and improve local operating models for regulated crypto-asset services. Oversee service delivery, outsourcing, incident response, operational risk, regulatory readiness and project plans, maintain process documentation, track SLAs/KPIs, and prepare management reporting while supporting the COO and CEO with executive materials and administrative tasks.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.