Top Technical Support Analyst Jobs

The Technical Support Analyst II provides advanced technical support for business management software applications, managing support tickets, diagnosing complex issues, and ensuring customer satisfaction.

The Technical Support Analyst provides efficient technical support, communicates with fulfillment departments, troubleshoots problems, and escalates unresolved issues, ensuring timely resolution for clients.

The Cyber Technical Analyst supports Computer Network Exploitation projects, analyzes network data, collaborates on technical packages, and employs various tools for vulnerability exploitation.

Provide Tier 1 and Tier 2 technical support for desktops, laptops, peripherals, software and networks. Image, deploy, procure, and inventory computing assets. Troubleshoot hardware/software issues, administer Active Directory/Group Policy and MECM/Intune environments, support servers, comply with change control, participate in disaster recovery, and provide occasional on-call and travel support.

Provide technical support for internal advertising application systems, respond to tickets, monitor system performance, and collaborate with teams.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

The Cyber Technical Analyst is responsible for conducting network analysis, supporting technical projects, enhancing operational insights through data analysis, and improving data management practices. They use various technical tools to support customer projects and provide technical support while ensuring documentation accuracy and communication effectiveness.

As a Technical Support Analyst, you will troubleshoot technical issues for the ProjectSight platform, provide empathetic support, and collaborate with internal teams while utilizing AI tools to enhance efficiency.

The Technical Support Analyst provides exceptional client support through phone and online communication, troubleshooting issues, and utilizing internal systems to document inquiries. They aim to enhance client satisfaction and product understanding.

The role involves providing 2nd level technical support, managing automation processes, conducting UAT testing, and collaborating with global teams on project requirements and issue analysis.

Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.

Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.

Provide technical support for PC and mobile hardware and software, install and troubleshoot Microsoft Windows, and engage with customers using Spanish.

The Technical Support Analyst provides desktop support, resolves IT issues, documents procedures, and assists with user inquiries in a fast-paced environment.

Provide all-source maritime and subsea intelligence targeting and operational support: develop target intelligence packages, identify collection gaps, produce finished intelligence and brief senior leaders, support real-time operations and capability development, and manage large maritime intelligence databases and sensitive compartmented information.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

Provide technical support for customers implementing OPIS APIs and data products. Troubleshoot web/mobile and browser issues, API/SDK integrations, and network connectivity. Liaise with partners, escalate to product and development teams, maintain support documentation, notify stakeholders during incidents, and assist with on-call or regional coverage as needed.

Provide technical support for hardware deployment, infrastructure changes, and troubleshooting. Focus on end-user support with a strong customer service emphasis.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.