Top Healthtech Customer Success & Experience Jobs

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.

Assist in managing the New York showroom by leading day-to-day operations, coaching staff, and ensuring a high-quality experience for guests. Responsibilities include staff training, inventory management, and supporting events.

Senior-level provider/account manager responsible for developing high-performing provider networks in the Wichita market. Duties include provider education, strategic planning, analyzing HEDIS/STAR and cost data, driving documentation/coding improvements, producing reports, collaborating with clinical and operational teams, resolving provider issues, and implementing performance improvement initiatives. Requires travel within the Kansas market.

The Call Center Representative provides customer support in a high-volume environment, resolving health care inquiries and managing escalated issues.

The Field Account Manager is responsible for customer service experiences, training, issue resolution, and maintaining relationships with clients. They coordinate meetings and manage service trends to improve customer satisfaction.

The A/R Specialist manages billing processes, follows up on rejections, submits claims, and ensures strong communication between teams to optimize reimbursements.

Manage healthcare provider relationships, ensuring engagement and support for programs; provide training, resolve escalations, and monitor performance.

The Enterprise Growth Director will lead partnerships with healthcare organizations, driving growth strategy, developing relationships, and ensuring partnership success through cross-functional collaboration.

The Senior Certification Exam Developer leads the development of certification exams, collaborates with SMEs, performs analysis, and maintains exams to ensure quality and validity.

The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Senior Customer Advocacy Program Manager leads the strategy and execution of customer advocacy programs, enhancing sales and marketing through customer engagement and success stories, while managing daily operations and collaborating with key teams.