Top Healthtech Customer Success & Experience Jobs

The Technical Services Specialist provides exceptional customer support for Bevi machines, troubleshooting issues, offering maintenance guidance, and driving process improvements based on customer feedback.

The Care Transition Coordinator is responsible for facilitating patient transitions from facilities to home care, managing account development, and executing a sales strategy to increase market share while ensuring patient needs are met.

The Clinic Business Associate will manage relationships with veterinary clinics, driving their engagement with Chewy Health services and maximizing platform utilization while supporting clinics' operational needs.

The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.

Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.

Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.

The SMB Account Manager will manage relationships with small- and medium-sized clients, ensuring their success through training, support, and by acting as a voice of the customer. Responsibilities include building partnerships, resolving issues, and analyzing data to provide actionable insights.

Interns will gain hands-on experience in children's mental health by participating in training and working with children with selective mutism under supervision.

Own integration delivery and solve complex client problems for large payer/TPA accounts. Build and tune AI agent workflows to automate diagnostics and deliverables, manage Jira intake and delivery cadence, serve as primary client escalation contact, and communicate delivery status to senior stakeholders while supporting cross-account troubleshooting.

Manage, develop, and execute events to align with business goals, ensuring high-quality experiences and innovative solutions while collaborating with various teams.