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Top Healthtech Customer Success & Experience Jobs
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills:
Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.
Top Skills:
Crm Software
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Assist in managing the New York showroom by leading day-to-day operations, coaching staff, and ensuring a high-quality experience for guests. Responsibilities include staff training, inventory management, and supporting events.
Top Skills:
LightspeedShopify Pos
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Senior-level provider/account manager responsible for developing high-performing provider networks in the Wichita market. Duties include provider education, strategic planning, analyzing HEDIS/STAR and cost data, driving documentation/coding improvements, producing reports, collaborating with clinical and operational teams, resolving provider issues, and implementing performance improvement initiatives. Requires travel within the Kansas market.
Top Skills:
ExcelMicrosoft WordPowerPoint
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Call Center Representative provides customer support in a high-volume environment, resolving health care inquiries and managing escalated issues.
Top Skills:
Windows Pc Applications
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Field Account Manager is responsible for customer service experiences, training, issue resolution, and maintaining relationships with clients. They coordinate meetings and manage service trends to improve customer satisfaction.
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Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The A/R Specialist manages billing processes, follows up on rejections, submits claims, and ensures strong communication between teams to optimize reimbursements.
Top Skills:
Billing SoftwareClearinghouse Systems (AzaleaEmrKareoMicrosoft SuiteSalesforceTrizetto)Waystar
Healthtech • Software
Manage healthcare provider relationships, ensuring engagement and support for programs; provide training, resolve escalations, and monitor performance.
Top Skills:
ExcelMicrosoft Applications
Healthtech • Software • Telehealth
The Enterprise Growth Director will lead partnerships with healthcare organizations, driving growth strategy, developing relationships, and ensuring partnership success through cross-functional collaboration.
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Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Senior Certification Exam Developer leads the development of certification exams, collaborates with SMEs, performs analysis, and maintains exams to ensure quality and validity.
Top Skills:
Data StructuresObject-Oriented ProgrammingSystem Architecture
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.
Top Skills:
LookerMicrosoft Power BiSalesforceTableau
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.
Top Skills:
AICapCliaGenomic ProfilingLdtMolecular Oncology
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Advocacy Program Manager leads the strategy and execution of customer advocacy programs, enhancing sales and marketing through customer engagement and success stories, while managing daily operations and collaborating with key teams.
Top Skills:
CRMInfluitiveReferenceedgeSalesforce
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