Top Healthtech Customer Success Jobs
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.
The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes, conducting audits, coaching team members, and providing reporting on performance.
Seeking a Senior DeltaV Specialist for Manufacturing Automation at a fast-paced environment with high technical and project management responsibility. Responsibilities include supporting the MACS Center, automation equipment design, system commissioning, and collaborating with various teams.
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Customer Success Manager role in a biotechnology company focusing on providing exceptional customer experience and driving adoption of Benchling's solutions. Responsibilities include building relationships, implementing customer touchpoints, driving product usage, and collaborating with internal teams for customer success. Qualifications include a degree in Life Sciences field and 5+ years of experience in Customer Success or related roles in a SaaS software environment.
Join Benchling as a Customer Success Manager in the biotechnology industry. Work with key stakeholders to drive adoption, retention, and expansion of Benchling's solutions. Build and maintain relationships, create touch points, and lead strategic initiatives to enhance customer experience.
The Vice President, National Growth will be responsible for helping lead Strive’s payor partnerships and driving revenue growth through client partnerships.
Responsible for resolving order-related issues, obtaining business critical information from care teams, and providing ongoing service and support to ensure customer experience is seamless. Building relationships with customers, driving customer retention, and re-order rate. Conducting strategic outreach and triaging order issues.
The Clinical Development Client Focused Leader at ZS is responsible for direct client interaction, managing multiple projects, building relationships with stakeholders, and driving innovation in R&D business. This role involves representing R&D business, developing proposals, leading project delivery, coaching teams, and collaborating on account strategy.
As the Voice of the Customer (VoC) Manager at GoodRx, you will lead the implementation of the team's VoC strategy to enhance the healthcare journey for customers. Responsibilities include building cross-functional relationships, creating business cases for improved customer experiences, and driving initiatives to improve overall customer support experience.
As a Clinic Care Medical Assistant, you will play an essential role in our in-person day-to-day operations at our brick-and-mortar and employer-dedicated medical offices. You will work closely with the clinical and operations teams, contributing to a meaningful workplace clinical experience. We are seeking candidates who are passionate about delivering exceptional patient experiences, building trust, and have a 'no task is too big or small' attitude. As part of a collaborative team of Medical Assistants and Medical Providers, you will assist with patient engagement and care coordination, patient access, and inventory control.
Join Dandy as an Order Entry & Support Specialist in a fast-paced dental industry transformation. Operate lab management software, intake orders, prepare lab pans, and uphold quality standards. Collaborate with team members to address bottlenecks and improve workflow efficiency. High school diploma or GED required, along with strong attention to detail and organizational skills. Bonus points for dental lab experience and familiarity with Labtrac software.
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