Top Healthtech Customer Success & Experience Jobs

The Customer Service Representative handles inbound and outbound calls related to workers' compensation claims, providing exceptional customer service while meeting performance metrics and maintaining compliance with privacy regulations.

As a Patient Services Representative Associate, you will greet patients, verify their information, assist with paperwork, schedule appointments, and provide customer service.

As a Customer Service Representative, you will assist customers via phone, answering inquiries and resolving issues while documenting interactions.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.

Assist in managing the New York showroom by leading day-to-day operations, coaching staff, and ensuring a high-quality experience for guests. Responsibilities include staff training, inventory management, and supporting events.

The A/R Specialist manages billing processes, follows up on rejections, submits claims, and ensures strong communication between teams to optimize reimbursements.

Manage healthcare provider relationships, ensuring engagement and support for programs; provide training, resolve escalations, and monitor performance.

The Senior Certification Exam Developer leads the development of certification exams, collaborates with SMEs, performs analysis, and maintains exams to ensure quality and validity.

The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Senior Customer Advocacy Program Manager leads the strategy and execution of customer advocacy programs, enhancing sales and marketing through customer engagement and success stories, while managing daily operations and collaborating with key teams.

The Head of Data Platform Alliances will manage partnerships with data platforms, drive collaboration with sales teams, and oversee project execution while enhancing customer success.