Top Healthtech Customer Success & Experience Jobs

Looking for an empathetic Clinician Support Representative to assist clinicians in utilizing Freed's AI tools, manage interactions, and improve user experience with support and feedback.

The IT Application Support Analyst will provide high-level functional support for the CRM platform within Veeva Vault, troubleshoot issues, act as a liaison between business and development teams, and maintain application documentation.

The Customer Experience Coordinator manages relationships with clients, ensuring excellent service and product utilization through communication and support.

As a Senior Strategic Alliances Associate, manage partnerships, oversee pipeline data, support marketing efforts, and streamline operational processes for strategic technology partnerships.

The role involves designing and optimizing behavior-based campaigns using Gainsight, analyzing customer data, collaborating across teams, and reporting on campaign performance to enhance customer engagement and retention.

Lead the Customer Success team focusing on $1B+ accounts, drive customer retention, and manage direct reports while engaging with key customers.

The Product Support Analyst supports customers and teams using Benchling, leading complex issue resolutions, coordinating with various stakeholders, and driving product knowledge improvements.

The Patient Engagement Specialist I engages with patients through outbound calls, schedules appointments, educates patients on services, and collaborates with healthcare professionals.

The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.