Top Operations Jobs in Columbus, OH

Own end-to-end onboarding and KYC/KYB for business customers: collect documentation, verify entities and beneficial owners (UBO), assess risk and escalate, communicate with customers and partners, and propose process and automation improvements to reduce manual work.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

The Director of Operations leads strategy and performance for operations, driving growth and implementing Lean methodologies within the North Carolina entity. Responsibilities include P&L ownership, financial accountability, team development, and operational excellence.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

The Associate Operations Pastor coordinates campus operations, supports staff and attendees, leads volunteer teams, and manages events and resources.

Process and monitor higher-risk and complex payment transactions across multiple payment rails, resolve advanced exceptions, conduct payment research, apply regulatory and fraud controls, support internal customers and leadership, mentor junior staff, and contribute to process improvements and policy adherence.

Lead enterprise operational improvements by designing and implementing complex process and data solutions across banking systems. Define business and reporting requirements, manage multiple projects, lead testing and deployments, mentor junior analysts, develop training and change management, and collaborate with stakeholders and development teams to improve user experience and data availability.

Provide timely phone and ticket-based support to law firm contacts, resolve and escalate complex issues, manage data entry and inbox tasks, use Zendesk/CRM and AI tools, prioritize workload, cross-train team members, and support departmental projects and initiatives.

Provide onsite FleetShare support across the Birmingham territory: conduct site visits and vehicle inspections, handle rentals, billing, registrations, and tech troubleshooting, maintain client relationships, coordinate vehicle movements, report KPIs, and collaborate cross-functionally. Use a personal vehicle and travel within the assigned territory.

Design, develop, and standardize training programs and materials for manufacturing operations; assess learning needs; manage LMS activities; analyze training effectiveness; deliver Train-the-Trainer; partner with SMEs and stakeholders; travel between facilities to support training.

Build and lead Digimarc's revenue operations: design and run a 13-week operating cadence, own forecasting and pipeline hygiene, optimize end-to-end funnel, provide revenue analytics, enable outbound motion, lead GTM planning and compensation, establish deal desk and renewals operations, and govern the revenue tech stack (Salesforce/CRM, forecasting, CS platforms). Act as a player-coach to turn data into decisions and scale predictable revenue processes.

Curate and list real-time sports prediction markets, engage with the community (Discord), monitor games/trading activity, design creative props tied to storylines, work peak sports hours, and collaborate cross-functionally to improve the product and automate manual workflows.

Support day-to-day revenue operations across Salesforce, Campaign Monitor, partner operations, and renewals. Maintain CRM data quality, build reports and dashboards, collaborate cross-functionally to troubleshoot issues, document processes, and support projects that improve workflows and scale Revenue Operations.

Manage HR and financial operations across the employee lifecycle, including hiring/onboarding/offboarding, benefits administration, performance cycles, vendor and invoice management, budget tracking and forecasting, contractor onboarding, IT/cybersecurity support, and coordination of in-person meeting logistics. Maintain systems, documentation, and reporting to support leadership decision-making and strengthen team culture and operational processes.

Manage end-to-end maintenance jobs for a property maintenance platform: triage inbound tickets, source and coordinate vendors, schedule and reconfirm site visits, drive quoting and documentation (W9s, COIs, signed quotes), oversee work execution, verify completion with photos/site sign-off, reconcile invoices, and close jobs with a complete paper trail while communicating with clients and internal teams.

Manage payment disputes and chargebacks end-to-end, prepare evidence packages, investigate failed or duplicate payments and subscription issues, coordinate with Customer Support, Pharmacy, Clinical Ops, and Finance, monitor fraud trends, maintain accurate records, and recommend process improvements to reduce chargebacks and improve payment success.

Lead design and scaling of sales and partner operations: own GTM systems architecture (Salesforce, LeanData, CPQ), optimize processes and data pipelines, ensure executive reporting accuracy, drive cross-functional alignment, and lead change management and training across the revenue org.

Serve as the primary technical operations liaison for payroll tax implementations and production support. Validate and troubleshoot data files and integrations (XML/CSV/TXT/JSON), manage escalations, coordinate testing and cutovers, ensure data quality, advise on tax setup, and document SOPs to support customer onboarding and daily operations.

Coordinate and govern payment network releases, pricing changes, and production control processes. Manage release planning, testing (UAT/regression), pricing validation, GRC compliance, vendor/dependency tracking, rollback/contingency planning, and post-implementation issue resolution. Maintain audit-ready documentation and operational metrics for release quality and controls.

Provide proactive operational support to a senior executive across multiple businesses: track tasks/projects, coordinate stakeholders, manage calendars, draft communications, perform research, maintain records, and ensure timely follow-up and documentation while working remotely and across time zones.

Manage systems, reporting, and financial analysis linking sales pipeline to recognized revenue. Own recurring revenue and pipeline reports, maintain financial models and Salesforce data hygiene, support forecasting, build dashboards, evaluate tools and automation, document processes, and develop post-sale analytics over time.

Lead and own daily crypto and fiat settlement and trading operations: investigate and resolve breaks, run reconciliations, manage trade lifecycle, automate tasks with Python, run partner go-lives, use LLM tooling, build operational dashboards, and serve as technical SME and on-call responder.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.