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Top Customer Success Jobs in Columbus, OH
Edtech • Software
The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
Artificial Intelligence • Healthtech • Software • Automation
The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.
Top Skills:
GainsightHubspotSalesforce
Artificial Intelligence • Healthtech • Software • Automation
Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.
Top Skills:
CRMSaaS
Cloud • Security
The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.
Top Skills:
BeyondtrustCustomer Success Management PlatformsCyberarkPrivilege Access Service SolutionsSalesforce
Cloud • Security
The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.
Top Skills:
Customer Success Management PlatformsSalesforce
Insurance • Software
The Associate Customer Success Manager will lead project planning, execution, and delivery for customer projects, managing stakeholder coordination and support requests while ensuring high-quality standards and user training.
Top Skills:
AgileAsanaJIRAMs ProjectScrumWaterfall
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.
Top Skills:
Ai Technology
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills:
ExcelFreshdeskSFDCZendesk
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills:
Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.
Top Skills:
Crm ToolsCs Platforms
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills:
APIsCrm SoftwareCs Tools
New
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Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills:
Ai ToolsGainsightHubspotPythonSnowflakeSQL
Healthtech
The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.
Top Skills:
AI
Security • Database • Cybersecurity
The Customer Support Coordinator manages client relationships and project management, ensuring customer satisfaction, handling inquiries, and coordinating with various teams to resolve issues and enhance service offerings.
Top Skills:
AsanaHubspotInformation Security SystemsSalesforceTrello
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills:
Cx AutomationTotangoVerint Products
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.
Top Skills:
GainsightSalesforceTableau
Software
As a Customer Success Manager, you will manage a portfolio of SMB and Mid-Market hotel accounts, focusing on customer retention, growth, and adoption of the Mews platform, while driving strategic initiatives and building relationships.
Top Skills:
Bi ToolsGainsightSalesforce
Information Technology • Consulting
As a Customer Success Manager, you will help customers drive value from products, enhance engagement, manage account health, and support retention efforts.
Top Skills:
Crm SoftwareCustomer Success Software
Real Estate • Software
The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.
Top Skills:
ExcelOutlookPowerPointWord
Software
The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.
Top Skills:
Emr PlatformsGoogle WorkspaceExcel
HR Tech • Legal Tech • Software • Consulting
The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.
Top Skills:
GainsightMicrosoft Office SuiteSalesforceTotango
Artificial Intelligence • Healthtech • Software
The Client Success Manager builds relationships with clients, drives revenue growth, ensures product adoption, and delivers tailored recommendations based on client goals, leveraging Salesforce CRM and industry insights.
Top Skills:
Blackthorn EventsDonorsearchGivecampusIwaveMarketing CloudSalesforce AppexchangeSalesforce CRM
Software
The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.
Top Skills:
Ai-Powered CommunicationCustomer Success ManagementSaaS
21 Days AgoSaved
Edtech
The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.
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