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Top Customer Success Jobs in Cleveland, OH
Artificial Intelligence
The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.
Top Skills:
SaaS
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills:
Google For BusinessMS Office
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will manage a portfolio of 35 high-touch enterprise accounts, ensuring customer satisfaction, engagement, and revenue growth while mentoring other team members.
Software
The Customer Success Manager will oversee customer onboarding, drive product adoption, advocate for customer needs, monitor customer satisfaction metrics, and collaborate with internal teams to ensure client success.
Top Skills:
AWSAzureChurnzeroGainsightGCPSalesforceTotango
Fintech • Information Technology • Analytics
The Sr. Customer Success Manager develops customer relationships, ensures satisfaction with services, manages training, and communicates with teams to maximize customer value and retention.
Top Skills:
AnalyticsE-Commerce SoftwareExcel
Fintech • Mobile • Payments • Software • App development
The Customer Success Manager will drive customer satisfaction and retention through account management, relationship building, and strategic insights while supporting the long-term success of clients.
Edtech
Lead the Partner Success team to ensure partner adoption, achieve measurable outcomes, and develop team performance while collaborating cross-functionally.
Top Skills:
SaaS
Artificial Intelligence • Information Technology
The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.
Top Skills:
SaaS
Software
The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.
Top Skills:
Ai ToolSalesforceVitally
New
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Artificial Intelligence • Automotive • Software
The Customer Success Specialist will own customer accounts, drive strategies for satisfaction, improve retention, lead onboarding and training efforts, and act as a voice for the customer, ensuring alignment with the sales team.
Fintech • Real Estate
The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.
Top Skills:
Crm Systems Such As ZendeskHubspot
Software
As a Customer Success Engineer, you will bridge customer needs and product outcomes by translating issues into insights, creating documentation, and guiding users through technical challenges, ensuring a positive experience with Railway's software delivery services.
Top Skills:
Cloud ServicesContainersDatabasesDeployment Pipelines
Software • Agriculture
The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.
Top Skills:
Crm SystemsHubspotSalesforce
Artificial Intelligence • Real Estate • Software • Database • PropTech
As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.
Top Skills:
AIData-Driven IntelligenceMarketing AutomationSaaS
Software • Agriculture
The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.
Top Skills:
Gainsight
Reposted 18 Days AgoSaved
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Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills:
Legal Practice Management SoftwareSaaS
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills:
PythonRSparkSQL
Healthtech • Information Technology • Software • Analytics • Business Intelligence
The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.
Top Skills:
JIRAExcelMicrosoft PowerpointMicrosoft Word
Software
The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.
Top Skills:
SaaS
Top Companies in Cleveland, OH Hiring Customer Success Roles
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