Top Customer Success Jobs in Birmingham, AL

Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.

As a Customer Success Manager, you'll build strong customer relationships, provide support, identify growth opportunities, and collaborate with teams to improve product offerings.

As a Senior Customer Success Manager, you will lead strategic partnerships with schools, ensure adoption and engagement of MagicSchool's platform, and monitor success metrics to drive renewals and growth.

Lead and develop a team of Customer Success Managers to drive customer satisfaction and retention, while overseeing account relationships and data strategies.

The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.

As a Customer Success Manager, you will drive product adoption, build strong customer relationships, facilitate renewals, and support successful onboarding, ensuring customer satisfaction and long-term value.

The Customer Success Manager will own relationships with Fortune 1000 clients, drive product adoption through understanding engineering workflows, and oversee customer success processes.

The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.

The Customer Success Manager manages post-sale relationships with enterprise customers, advocating for their needs, ensuring successful renewals, and maintaining ongoing engagement to enhance customer experience and retention.

As a Customer Success Manager, you will manage customer portfolios, foster relationships, drive product adoption, and identify growth opportunities within accounts.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise accounts, driving adoption and growth through strategic account planning and cross-functional collaboration, while ensuring customer satisfaction and success.

The Senior Customer Success Manager is responsible for managing large mid-market accounts, driving adoption of solutions, ensuring renewals, and identifying expansion opportunities. They collaborate with internal teams to improve the customer experience and achieve business outcomes.

Lead the Mid-Market Customer Success team, driving customer retention, reducing churn, and maximizing net revenue retention. Manage hiring and develop a high-performance culture while collaborating cross-functionally to enhance customer experience.

The Customer Success Manager will nurture client relationships post-sale, drive engagement, retention, and growth through strategic account management and collaboration with cross-functional teams.

As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.

As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.

The Customer Success Associate will lead customer onboarding, enhance customer experience, monitor data trends for growth, and collaborate across teams to improve the customer journey.

Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.

Responsible for client relationships, managing P&L, driving account growth, overseeing project delivery, and ensuring customer success for cloud and IT transformation projects.

The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.

The Customer Success Manager is responsible for retaining and expanding customer relationships, facilitating strategic partnership interactions, and managing renewal processes for 40+ accounts.

The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.

The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.

The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.

The Scale Customer Success Manager will enhance customer experiences, drive adoption, manage lifecycle metrics, and support scalable strategies for customer success using analytics and proactive solutions.