Top Customer Success Jobs in Birmingham, AL

The Customer Success Manager will manage a mid-market book of business, focusing on customer onboarding, renewals, upsells, and retention, while coordinating with internal teams to ensure customer satisfaction and platform usage.

The Senior Customer Success Manager ensures customer satisfaction and adoption of services, acts as a liaison, develops success plans, and resolves escalated issues.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.

The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.

The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.

The Strategic Customer Success Engineer provides technical guidance for enterprise customers, ensuring product adoption, onboarding, and ongoing support while advocating for customer needs internally.

The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.

The Project Manager will lead healthcare projects focused on HEDIS, maintain client relationships, manage project timelines, and ensure successful delivery of services with high customer satisfaction.

The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.

The Customer Success Director will manage customer onboarding, CRM integration, and ROI measurement while engaging with customer leadership to enhance service solutions.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

Lead the Customer Success team at CyberSheath, accountable for customer satisfaction, project management, and strategic relationship building while driving retention and upsell opportunities.

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.

The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

As a Customer Success Manager, you will manage renewals and expansions, build executive relationships, navigate ambiguities, and ensure customer success through effective program management.