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Top Customer Success Jobs in Birmingham, AL

Reposted 13 Days AgoSaved
Easy Apply
Remote
Birmingham, AL
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 13 Days AgoSaved
Remote
Birmingham, AL
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor for the Customer Success Team, you will lead and manage a team focused on delivering high-quality customer experiences and resolving escalations while collaborating cross-functionally.
Top Skills: BlockchainCryptocurrencyGoogle Suite
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Birmingham, AL
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills: Enterprise SaasIot Data
Reposted 14 Days AgoSaved
Remote or Hybrid
Birmingham, AL
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 14 Days AgoSaved
Remote or Hybrid
Birmingham, AL
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills: CRMGainsightSalesforce
15 Days AgoSaved
Remote or Hybrid
Birmingham, AL
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.
Top Skills: GainsightSalesforce
18 Days AgoSaved
Remote or Hybrid
Birmingham, AL
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
18 Days AgoSaved
Remote or Hybrid
Birmingham, AL
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
20 Days AgoSaved
Remote
Birmingham, AL
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
20 Days AgoSaved
Remote or Hybrid
Birmingham, AL
173K-195K Annually
Expert/Leader
173K-195K Annually
Expert/Leader
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills: Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
Reposted 20 Days AgoSaved
Easy Apply
Remote or Hybrid
Birmingham, AL
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 2 Days AgoSaved
In-Office
Birmingham, AL
69K-88K Annually
Mid level
69K-88K Annually
Mid level
Healthtech • Pharmaceutical
Support complex technical issue resolution for customers, liaise between product owners and development teams, and improve commercial technologies.
Top Skills: Dns ServerEdiEhrEmrHealthcare Billing SoftwareIp RoutingMS OfficePharmacy Management SoftwarePrintersTabletsWindows Os
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Reposted 22 Days AgoSaved
Easy Apply
Remote
Birmingham, AL
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 4 Days AgoSaved
In-Office
Birmingham, AL
Junior
Junior
Food
The Customer Success Representative at eMeals provides customer support through various channels, resolves issues, manages accounts, and aims to meet team goals.
Reposted 19 Hours AgoSaved
Remote
Birmingham, AL
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
Reposted 24 Days AgoSaved
Easy Apply
Remote or Hybrid
Birmingham, AL
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 24 Days AgoSaved
Remote or Hybrid
Birmingham, AL
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
An Hour AgoSaved
Remote
Birmingham, AL
138K-168K Annually
Senior level
138K-168K Annually
Senior level
Healthtech
The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.
Top Skills: LookerSalesforce
An Hour AgoSaved
Remote
Birmingham, AL
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Healthtech
The Client Success Manager builds relationships with clients, manages campaigns, provides strategic insights, and ensures client satisfaction while promoting mental health products.
Top Skills: ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
17 Hours AgoSaved
Remote
Birmingham, AL
170K-185K Annually
Senior level
170K-185K Annually
Senior level
Security • Software
The Lead Customer Success Manager drives customer engagement and value for AppOmni's top enterprise clients, managing post-sales activities, relationships, and product adoption. Responsibilities include customer strategy, health checks, risk management, and feedback communication with internal teams.
Top Skills: GainsightM365OktaPythonSalesforceServicenowWorkdayZendesk
Reposted 19 Hours AgoSaved
Remote
Birmingham, AL
90K-160K Annually
Mid level
90K-160K Annually
Mid level
Cloud • Fintech • HR Tech
The Customer Success Manager supports Federal Government customers, driving value and adoption of Workday products through personalized engagement and collaboration. Responsibilities include relationship building, value quantification, and strategic goal development to enhance the customer experience and ensure satisfaction.
Top Skills: Cloud SaasErpGainsightSalesforce
Reposted 19 Hours AgoSaved
Remote
Birmingham, AL
92K-125K Annually
Mid level
92K-125K Annually
Mid level
Healthtech • Software • Biotech
As a Customer Success Manager, you will guide clients through onboarding and engagement with Color's cancer program, ensuring satisfaction and retention. You will build relationships, monitor performance metrics, and collaborate with internal teams to optimize client experiences and outcomes.
Reposted 19 Hours AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills: Cloud ComputingData ApplicationsJIRALinux OsNetworkingSalesforceSecurity
Reposted 19 Hours AgoSaved
In-Office or Remote
Birmingham, AL
Senior level
Senior level
Software
Manage a growing portfolio of commercial customers, driving their success by advising on procurement processes, ensuring customer engagement and satisfaction, while collaborating with cross-functional teams.
Top Skills: ClmCoupaErpGrcHrisJIRANetSuiteServicenowWorkday
Reposted 19 Hours AgoSaved
Remote
Birmingham, AL
100K-1M Annually
Senior level
100K-1M Annually
Senior level
Fintech • Financial Services
Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.
Top Skills: Low-Code AutomationPlanhat
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