Top Customer Success Jobs in Birmingham, AL

The Benefits Broker Partnerships Manager develops strategic relationships with broker partners, manages the partner lifecycle, drives referral revenue, and collaborates cross-functionally to enhance partner success.

The Senior Account Manager oversees client relationships, manages expectations, tracks KPIs, and collaborates with teams to enhance client satisfaction and retention.

As the Director of Alliances, you'll build a partner program targeting ultra/high-net-worth individuals, manage key partnerships, and drive sales revenue through collaboration and strategic planning.

The Senior Claims Adjuster manages complex workers' compensation claims, ensuring compliance and delivering optimal customer service while mitigating risks and costs.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

As an Account Manager at Adage, you will build lasting partnerships with clients, ensuring their satisfaction and growth, while managing a portfolio of accounts and proactively identifying new opportunities.

Responsible for acquiring large accounts in B2B & B2C sectors, creating sales strategies, collaborating with teams, and managing client relationships effectively while achieving revenue goals.

Lead a team of Developer Advocates, create technical content, engage with developers, synthesize community feedback, and drive adoption of GitLab's DevSecOps platform.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.