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Top Customer Success Jobs in Birmingham, AL

5 Days Ago
Easy Apply
Remote
Hybrid
Birmingham, AL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Manager of Technical Account Management leads a team to enhance customer value, ensures timely delivery of requests, and collaborates across departments.
Top Skills: ExcelSalesforce
5 Days Ago
Easy Apply
Remote
Hybrid
Birmingham, AL
Easy Apply
173K-228K
Senior level
173K-228K
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Lead Customer Success Manager is responsible for maintaining enterprise customer relationships, managing renewals, and driving product adoption and engagement.
Top Skills: AICRMLarge Language ModelsSalesforce
5 Days Ago
Easy Apply
Remote
Birmingham, AL
Easy Apply
47K-72K
Junior
47K-72K
Junior
Security • Software • Cybersecurity • Automation
The Technical Support Representative assists customers with technical issues, configures settings, and provides support for the SafeBase platform.
Top Skills: Cloud ComputingCybersecurityIntercomServicenowZendesk

Featured Jobs

Reposted 5 Days Ago
Easy Apply
Remote
Birmingham, AL
Easy Apply
52K-63K
Entry level
52K-63K
Entry level
Sales • Software • Automation
As a Customer Success Specialist, you'll connect with clients to understand their needs, provide tailored solutions, and foster customer loyalty while meeting KPIs.
Top Skills: Customer Communications SoftwareSaas Platform
Reposted 5 Days Ago
Easy Apply
Remote
Hybrid
Birmingham, AL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Client Executive will manage post-sale client relationships, ensuring successful implementation of analytics solutions and ongoing client engagement.
Top Skills: ExcelSalesforce
6 Days Ago
Easy Apply
Remote
Birmingham, AL
Easy Apply
18-18
Junior
18-18
Junior
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
As a Customer Service Representative at Enova, you will provide exceptional support to customers, manage inquiries, and update accounts accurately after a four-week training program.
Top Skills: Crm Systems
6 Days Ago
Remote
Birmingham, AL
137K-161K
Senior level
137K-161K
Senior level
Cloud • Enterprise Web • Software
As a Customer Success Architect, you'll guide customers through technical challenges, drive platform adoption, and maintain strategic relationships to maximize value from Chronosphere's services.
Top Skills: KubernetesOpentelemetryPrometheus
6 Days Ago
Easy Apply
Remote
Hybrid
Birmingham, AL
Easy Apply
55K-68K
Junior
55K-68K
Junior
eCommerce • Information Technology • Sharing Economy • Software
The Quality Specialist monitors and evaluates customer service interactions, analyzes performance metrics, provides feedback, and identifies improvements to enhance customer satisfaction.
Top Skills: Communication ToolsCustomer Support SoftwareData Analysis
Reposted 6 Days Ago
Remote
Birmingham, AL
80K-90K
Senior level
80K-90K
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Compliance Customer Success Manager ensures customer satisfaction and retention by managing relationships, guiding compliance programs, and analyzing customer needs. They work closely with clients post-purchase to achieve compliance goals and foster product adoption.
Top Skills: ExcelGainsightOutlookPowerPointSalesforce CRMWord
Reposted 6 Days Ago
Easy Apply
Remote
Birmingham, AL
Easy Apply
55K-65K Annually
Junior
55K-65K Annually
Junior
Healthtech • Insurance • Other • Sales • Software
The Contracting Operations Associate supports Medicare brokers through contract processing, troubleshooting, and improving workflows, ensuring excellent customer service and efficiency.
Top Skills: Communication ToolsTicketing Software

Top Companies in Birmingham, AL Hiring Customer Success Roles

See All
Enova Thumbnail
Software • Machine Learning • Information Technology • Fintech • Financial Services • Analytics
3 Offices
1782 Employees
FourKites Thumbnail
Transportation • Software • Machine Learning • Logistics • Big Data • Artificial Intelligence
4 Offices
600 Employees
Gradient AI Thumbnail
Software • Machine Learning • Insurance • Information Technology • Artificial Intelligence • Analytics
Boston, MA
110 Employees
Grammarly Thumbnail
Software • Productivity • Natural Language Processing • Machine Learning • Information Technology • Generative AI • Artificial Intelligence
7 Offices
1400 Employees
Signpost Thumbnail
Software • Sales • Automation
Fully Remote
40 Employees
Drata Thumbnail
Software • Security • Cybersecurity • Automation
Fully Remote
500 Employees

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