Top Entry Level IT Jobs in Atlanta, GA

Provide hardware and software support to end users, troubleshoot and resolve technical issues, respond to phone and email requests, document and track incidents for timely resolution, follow pre-established guidelines, and work under immediate supervision. Knowledge of Ghost Imaging software is a plus.

Install, configure, and support networks, computers, and mobile devices. Troubleshoot hardware/software, perform backups and disaster recovery, implement network security, monitor system performance, administer physical security systems (cameras/DVRs/badging), and assist with enforcement systems (ELSAG, LPR). Provide on-site and remote technical support and produce user documentation.

Install, configure, and maintain LAN/WAN, internet systems, desktops and mobile devices. Support print servers and VMware virtual environment. Configure and troubleshoot Cisco ASA firewalls, review event logs on Windows Server 2008/2012, and administer Active Directory in an enterprise environment.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide remote technical support for hardware, software, and network issues; install, configure, and maintain computer systems and LAN/WAN; troubleshoot system and network problems; assist with VPN setup; use Remedy, Jira, and other IT management tools; collaborate with IT team.