Top Customer Success Jobs in Ann Arbor, MI

The Customer Success Manager, SMB will manage a portfolio of 200 sole proprietor law firm accounts, fostering relationships, ensuring customer needs are met, facilitating renewals, driving revenue growth, and advocating for customer feedback to enhance products.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The Customer Success Manager will manage customer relationships, align strategies with cybersecurity objectives, and drive customer satisfaction and revenue growth.

The Customer Success Manager works with VPs and Account Managers to address client operational issues, analyze data trends, support account management, and enhance client relationships through effective communication and reporting.

The Customer Success Manager guides customers through onboarding and product lifecycles, ensuring retention and growth while analyzing data and building relationships.

The Customer Success Manager manages client portfolios, ensures satisfaction, supports onboarding, drives product adoption, and resolves customer issues through regular engagements and meetings.

The Customer Success Manager will enhance client satisfaction, manage accounts, drive customer feedback, conduct training sessions, and support product utilization.

The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.

Drive strategic success planning and engagement across enterprise accounts while aligning customer needs with Tines' platform, ensuring adoption and expansion.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

The Customer Success Manager ensures clients achieve outcomes from their investment in AlphaSense, focusing on adoption and engagement, managing relationships, and driving growth through targeted support and training.

Seeking a Senior Vice President, Customer Success to oversee post-sale customer lifecycle, drive retention and expansion, and build an effective Customer Success organization.

The Senior Customer Success Manager drives customer adoption and retention, engages with stakeholders, and ensures a high-touch experience for strategic accounts while identifying growth opportunities and mentoring peers.

As a Customer Success Manager, you'll manage relationships with 30+ mid-market and enterprise customers, ensuring satisfaction, retention, and value realization. You'll provide technical guidance, monitor customer health, perform business reviews, and collaborate cross-functionally to resolve challenges and drive renewals.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

The Customer Success Manager drives platform adoption, assesses customer engagement health, and provides strategic insights, ensuring long-term retention and successful outcomes for clients.

The Strategic Customer Success Manager will enhance customer relationships, drive renewals and expansions, and ensure customer success through data-driven decisions and collaboration with multiple teams.

The Customer Success Manager will manage Enterprise and Strategic accounts, ensuring customer satisfaction, driving renewals, and fostering long-term relationships.

The Senior Customer Success Manager will manage high-value accounts, develop strategies, identify risks, foster relationships, and ensure a superior customer experience.

As a Customer Success Manager, you will manage key accounts, drive product adoption, ensure customer satisfaction, and identify opportunities for growth.

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.

As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.

As a Senior Customer Success Manager, you'll manage client accounts, lead teams, solve client challenges, and ensure satisfaction and growth through strategic support.