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Top Customer Success Jobs in Ann Arbor, MI
Financial Services
As a Client Success Manager II, you will oversee client onboarding for the Segmint Data & Marketing platform, ensuring clients achieve their marketing goals through tailored training and support.
Top Skills:
ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
Information Technology
The Senior Customer Success Manager will engage with enterprise customers to improve product adoption, deliver customer success plans, and ensure value realization through the CoCounsel suite, while leading a proactive strategy for customer retention and expansion.
Top Skills:
GainsightGongSalesforce
Enterprise Web • Legal Tech • Software • Automation
The Customer Success Manager ensures clients maximize value from ECFX products through relationship management, technical support, and proactive problem-solving.
Top Skills:
ConfluenceHubspotJIRASmartsheet
Healthtech
The Director of Client Success leads service model strategy, manages a team, ensures client value delivery, and partners cross-functionally to enhance client engagement and retention.
Legal Tech • Software
The Client Success Manager builds relationships with clients, ensuring product adoption, resolving issues, and providing support and training on LEAP software.
Top Skills:
ExcelGainsightLeap SoftwareOutlookQuickbooksSalesforceWordXero
Machine Learning • Software
The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.
Top Skills:
Ai-Powered PlatformsHealthcare Claims Data
Artificial Intelligence • Big Data • Information Technology • Security • Software
Lead and develop a team of Customer Success Managers, ensuring effective engagement, portfolio health, and collaboration with cross-functional teams to enhance customer experiences and drive outcomes.
Top Skills:
Application SecurityData SecuritySaaS
Software
As a Customer Success Manager, you'll manage customer onboarding, drive product adoption, conduct business reviews, identify upsell opportunities, and collaborate with internal teams for customer satisfaction and account growth.
Top Skills:
CRMCustomer Success ToolsSaaSVitally
Software
The Customer Success Manager will manage client accounts throughout their lifecycle, enhancing customer engagement and ensuring satisfaction with the SaaS services provided by EverCommerce.
Top Skills:
CRMData AnalyticsEmail MarketingJIRAPlanhatSaaSSalesforceZendesk
Artificial Intelligence • Software
The Customer Success Manager will manage a mid-market book of business, focusing on customer onboarding, renewals, upsells, and retention, while coordinating with internal teams to ensure customer satisfaction and platform usage.
Top Skills:
NotionSalesforceSlackZoom
Information Technology • Software
The Senior Customer Success Manager ensures customer satisfaction and adoption of services, acts as a liaison, develops success plans, and resolves escalated issues.
Top Skills:
Workday
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
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Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills:
Customer Data Platform (Cdp)Digital Marketing
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills:
Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills:
GainsightSalesforceZendesk
Transportation
The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.
Top Skills:
Ai WorkflowsPower BISigmaTableauTms System
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills:
Mariadb
Information Technology • Security • Software • Cybersecurity
The Strategic Customer Success Engineer provides technical guidance for enterprise customers, ensuring product adoption, onboarding, and ongoing support while advocating for customer needs internally.
Top Skills:
Aws LambdaC#Cloudflare WorkersGoJavaJavaScriptNode.jsPHPPostgresPythonRestful ApisSQL
Fitness • Healthtech • HR Tech
The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.
Top Skills:
Ai ToolsCodaGoogle SuiteLookerMicrosoft ProductsSalesforce
Healthtech • Information Technology • Professional Services • Software
The Project Manager will lead healthcare projects focused on HEDIS, maintain client relationships, manage project timelines, and ensure successful delivery of services with high customer satisfaction.
Top Skills:
MS OfficeProject Management SoftwareRdbmsSQL
Fintech • Software
The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.
Top Skills:
GainsightSalesforce
Software • Analytics
As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.
Top Skills:
A/B TestingCustomer Data PlatformData WarehousesDeveloper ToolsProduct AnalyticsSQL
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills:
Ai ToolsSaaS
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.
Top Skills:
Ai ToolsCrm ToolsMartechSaas Applications
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills:
AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
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