Top Customer Success Jobs in Ann Arbor, MI

Lead end-to-end implementation projects for a multi-product platform in education technology, ensuring timely launch and effective stakeholder coordination.

As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.

The Customer Success Manager will drive user adoption and value realization for ISP customers, manage onboarding and retention, and collaborate cross-functionally to enhance customer satisfaction and business growth.

As an AI Productivity Customer Success Intern, you'll improve workflows using AI tools. Responsibilities include evaluating tasks, designing solutions, and leading a capstone project to enhance efficiency in customer interactions.

The Customer Success Operations Analyst role involves optimizing CS processes, building dashboards in Salesforce, utilizing AI for efficiency, and supporting the CS team with data-driven insights.

The Vice President leads Customer Success by developing strategies for client engagement, overseeing contract negotiations, and enhancing customer relationships across various digital platforms.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.

Manage customer onboarding and ensure users maximize Wonderly's platform. Diagnose issues, launch ads, and monitor funnel performance to drive real results for customers.

The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.

The Client Success Specialist manages the onboarding of new clients for employee benefit programs, ensuring successful implementation and ongoing service coordination. Responsibilities include designing onboarding strategies, leading meetings, managing timelines, and guiding clients through the setup process.

The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.

The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.

As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.

As a Manager of Customer Success, you'll lead a team, manage customer escalations, ensure team effectiveness, and contribute to overall CS growth and operations.

The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.

As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.

Own a portfolio of 5–10 enterprise accounts to drive net revenue retention, renewals, and expansion. Serve as a strategic advisor, deliver executive-level reviews, track KPIs, identify risks and growth signals, and coordinate cross-functional teams to realize measurable ROI.

The Customer Success Consultant will lead project implementations, manage relationships with clients, ensure solution alignment, and support ongoing success while enhancing customer satisfaction.

The Vice President of Customer Success leads customer value initiatives, oversees onboarding and adoption of services, manages account strategies, and collaborates across departments to enhance customer experience and retention.

In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.