Top Customer Success Jobs in Ann Arbor, MI

The Growth Customer Success Manager at Anaconda drives customer retention and satisfaction by scaling success programs, identifying upsell opportunities, and collaborating with marketing and product teams to enhance customer experience and platform adoption.

As a Growth Customer Success Manager at Anaconda, you will drive customer retention and satisfaction by scaling success programs, analyzing usage patterns, and educating users on product features while collaborating across functions.

As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.

The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.

Manage large mid-market accounts, ensuring retention and growth. Drive adoption, reduce churn, and collaborate with teams to enhance customer experience.

The Senior Manager will lead a Customer Success team, focusing on retention, expansion, and net revenue retention, while collaborating cross-functionally.

The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.

As a Customer Success Manager at Vanta, you will lead post-sales for enterprise customers, guiding them through implementation and product adoption while fostering relationships for renewals and expansions.

As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.

The RCM Client Success Manager ensures client satisfaction by supporting their operational and billing needs post-software onboarding, identifying growth opportunities, and driving long-term account health.

The Senior Customer Success Manager at Mixmax will drive adoption and retention of the platform for key customers, acting as a strategic advisor and managing relationships to help teams improve productivity and achieve their business outcomes.

Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.

The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.

The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.

As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.

As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.

The Client Success Coordinator manages client accounts, ensuring seamless experiences from onboarding to delivery, while collaborating with internal teams to optimize program success.

Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.

The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.

As a Customer Success Manager, you'll advise enterprise clients, manage a $5M+ portfolio, and drive client growth through strategic planning and stakeholder engagement.

The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.

Lead and manage a Customer Success team, coach CSMs, oversee renewals and expansions, manage escalations, and ensure process adoption.

The Customer Success Manager will oversee customer onboarding, engagement, and retention for EasyLlama's Mid Market clients, leveraging data insights and collaboration with cross-functional teams to enhance customer satisfaction.

As a Customer Success Engineer, you'll provide expert support to customers, assist with product implementation, and optimize customer experience.

The Client Success Manager engages clients, fostering relationships, ensuring product adoption, satisfaction, and retention, while driving revenue growth and collaborating internally for client success.