Top Customer Success Jobs in Ann Arbor, MI

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Solutions Desk Representative supports the SBL business by assisting clients and financial representatives, handling loan applications, and reporting requirements.

The role involves providing technical expertise on Datadog solutions, collaborating with sales, conducting demos, and designing custom solutions for clients.

The Fraud Investigator will conduct complex fraud investigations, liaise with law enforcement, prepare regulatory reports, and recommend fraud prevention strategies.

The Solutions Engineer will provide pre-sales technical support and develop product demonstrations, leading proof of concepts for customer experience management solutions.

As a Customer Care Associate, you will guide providers and patients through their experience on Headway, solve operational and technical issues via email, chat, and phone, and advocate for improved customer experience.

The Customer Service Representative provides supportive and compassionate service to clients enrolled in financial hardship programs through calls, issue resolution, and collaboration with other departments to ensure client satisfaction.

The Senior Consulting Engineer will support customer needs through software implementations, training, and act as a trusted advisor, collaborating on MongoDB usage and product development.

The Senior Implementation Services Associate will manage end-to-end customer implementations, build relationships, and utilize Risk Cloud for GRC solutions.

As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers, upselling features and improving their experience through calls, emails, and chats.