Top Customer Success Jobs in Ann Arbor, MI

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The Client Success Manager at T-Mobile enhances customer relationships, oversees onboarding, ensures product adoption, resolves issues, and drives account growth through strategic planning and upselling.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

Lead performance and reliability of Managed Services operations, ensuring exceptional client experience and infrastructure performance while overseeing network operations and service delivery teams.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

As the Manager of Customer Success, you will lead a team dedicated to improving customer satisfaction and retention, drive operational excellence, and align strategies with business objectives, all while fostering a culture of advocacy and accountability.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Client Success Manager enhances customer relationships and retention, manages onboarding, monitors account health, resolves issues, and drives account growth through upselling and cross-selling.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Customer Success Manager will build and scale the customer success function, ensuring customer satisfaction, driving adoption, securing renewals, and expanding revenue through upsells and cross-sells.

The Customer Success Manager is responsible for building relationships with customers, ensuring their satisfaction, driving business outcomes, and guiding them in leveraging ServiceTitan effectively.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.

As a Customer Success Engineer at Algolia, you will ensure customer adoption and success of the search platform by providing technical onboarding, solution design, and support. You will advise customers on best practices, deliver workshops, and collaborate with internal teams to improve customer experience and outcomes.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.

The Customer Success Manager at Vanta will guide mid-market customers through their security and compliance journeys, focusing on onboarding, renewal, and relationship building with a BoB of 50 accounts. You'll act as the voice of the customer and ensure their success using Vanta's compliance solutions while driving product adoption and retention.

The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.

The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.

The Manager of Customer Success leads a team of CSMs, driving customer growth and retention through strategy, coaching, and relationship management with high-profile clients.

As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.