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Sells specialty wire, cable, and related products to electrical distributors within an assigned territory. Develops new and existing accounts, manages customer relationships, prepares quotes, closes sales, achieves quotas, tracks orders and account metrics, and coordinates with customers, vendors, and internal sales teams. The role requires high-volume phone communication, product expertise, multitasking, forecasting, and strong customer service.
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Provides customer service and sales support by assisting account managers, entering orders, preparing quotes, processing RMAs, coordinating vendor agreements, resolving customer issues, and managing incoming call overflow. The role maintains customer and request information in Infor and Salesforce, develops relationships, and engages under-penetrated accounts to promote business growth.
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Leads daily distribution center operations, including receiving, picking, wire processing, shipping, order fulfillment, inventory control, safety, and equipment coordination. Provides day-to-day team direction, supports the Distribution Center Manager, trains employees, reinforces procedures, and coordinates with sales teams to ensure accurate and timely customer orders. Requires hands-on warehouse leadership, physical work, and the ability to lift up to 50 pounds.
