Director of Customer Success salary in US
Average Base Salary in US
$135,778
$55,993
Additional Cash Compensation
$191,771
Total Compensation
Median: 125,000
Min: $51K
Max: $330K
How Much Does a Director of Customer Success Make in US?
The average salary for a Director of Customer Success in US is $135,778. The average additional cash compensation for a Director of Customer Success in US is $55,993. The average total compensation for a Director of Customer Success in US is $191,771. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in US.
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Director of Customer Success
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Salary Insights
Director of Customer Success Salary by gender
The average Director of Customer Success salary for women is $130,727 and the average Director of Customer Success salary for men is $135,150.
Director of Customer Success Salary by Years of Experience
The average salary for a Director of Customer Success with 7+ years of experience is $136,959. The average salary for <1 year of experience is $137,500.
Director of Customer Success Salary ranges
The most common Director of Customer Success salary in US is between $90k - $100k.
Average Sales salaries in US
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,427 | Min: $10K Max: $160K |
| Inside Sales Representative | $53,903 | Min: $10K Max: $179K |
| Sales Development Representative | $58,461 | Min: $26K Max: $675K |
| Business Development Representative | $58,557 | Min: $10K Max: $250K |
| Sales Coordinator | $59,877 | Min: $45K Max: $82K |
| Sales Operations Analyst | $70,245 | Min: $20K Max: $215K |
| Sales Associate | $71,147 | Min: $38K Max: $128K |
| Tech Sales Representative | $77,045 | Min: $53K Max: $135K |
| Account Manager | $80,719 | Min: $1K Max: $344K |
| Inside Sales Manager | $83,685 | Min: $6K Max: $205K |
| Client Success Manager | $89,357 | Min: $30K Max: $250K |
| Account Executive | $100,600 | Min: $45K Max: $350K |
| Business Development Manager | $101,396 | Min: $16K Max: $285K |
| Sales Manager | $102,710 | Min: $0K Max: $344K |
| Sales Operations Manager | $106,513 | Min: $30K Max: $292K |
| Software Sales Representative | $109,494 | Min: $45K Max: $208K |
| Sales Engineer | $128,369 | Min: $9K Max: $305K |
| Director of Customer Success | $135,778 | Min: $51K Max: $330K |
| Sales Director | $151,488 | Min: $48K Max: $420K |
| Vice President of Sales | $205,220 | Min: $0K Max: $450K |
| CRO (Chief Revenue Officer) | $237,898 | Min: $67K Max: $450K |
FAQ
Q:
A.
A director of customer success manages customer success managers and representatives while developing strategies to retain and grow the customer base and contribute to company profits.
Q:
How to become a director of customer success?
A.
Directors of customer success typically have a bachelor’s degree in business administration, marketing or a related field. Most directors of customer success have around eight to 10 years of experience in the field and a few years of experience managing people.
Q:
How much does a director of customer success make?
A.
The salary range for a director of customer success is $51K-$330K. The average salary for a Director of Customer Success in US is $135,778.
Career Info
Director of Customer Success jobs in US
Skills that affect Director of Customer Success salaries in US
1
Account Management Ops
1% have this skill
2
Account Development
0% have this skill
3
Account Management
0% have this skill
4
Customer Relationship Management
0% have this skill
5
Customer Support
0% have this skill
6
Client Relations
0% have this skill
Average Director of Customer Success Salary by Company Size
People with the job title Director of Customer Success make the most at companies with 1,000+ employees, earning $151,381 on average.
Recent Director of Customer Success salaries in US
$190,000
Yearly Salary
A Head of Solutions Engineering reported a yearly salary of $190,000 with +$190,000 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Remote
$210,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $210,000 with +$100,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Boston, MA
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000
1-3 Years of Experience
Female
11-50 Employees
Atlanta, GA
$180,000
Yearly Salary
A Senior Manager, Customer Success reported a yearly salary of $180,000 with +$30,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Buffalo, NY
$184,600
Yearly Salary
A Director of Customer Support reported a yearly salary of $184,600 with +$37,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
Salt Lake City, UT
$177,333
Yearly Salary
A Director, Customer Success reported a yearly salary of $177,333 with +$42,800 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000
7+ Years of Experience
Female
1-10 Employees
Remote
$180,000
Yearly Salary
A Director, Customer Services reported a yearly salary of $180,000 with +$65,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Boston, MA
$130,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000 with +$25,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
201-500 Employees
Remote
$112,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $112,000 with +$28,000 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
Chicago, IL