Salaries//Director of Customer Success

Director of Customer Success salary in US

Average Base Salary in US

$135,368
$51,400
Additional Cash Compensation
$186,768
Total Compensation
Median: 126,000
Min: $51K
Max: $330K

How Much Does a Director of Customer Success Make in US?

The average salary for a Director of Customer Success in US is $135,368. The average additional cash compensation for a Director of Customer Success in US is $51,400. The average total compensation for a Director of Customer Success in US is $186,768. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in US.

Director of Customer Success
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best-paying cities for Director of Customer Success

The metropolitan areas that pay the highest salaries for software engineers are Remote, San Francisco, New York City, Boston and Raleigh-Durham.
City NameAverage SalaryCompared to National Average
Remote$163,827
+ 24% (124,628)
San Francisco, CA$154,796
+ 19% (124,628)
New York City, NY$151,048
+ 17% (124,628)
Boston, MA$148,145
+ 16% (124,628)
Raleigh-Durham, NC$145,333
+ 14% (124,628)
Austin, TX$144,880
+ 14% (124,628)
Princeton-Trenton$138,932
+ 10% (124,628)
Washington DC$137,545
+ 9% (124,628)
Houston, TX$136,750
+ 9% (124,628)
Orange County$136,667
+ 9% (124,628)

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $127,615 and the average Director of Customer Success salary for men is $135,199.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $134,714. The average salary for <1 year of experience is $137,500.

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in US is between $130k - $140k.

Average Sales salaries in US

Job TitleAverage SalarySalary Range
Customer Support Rep$53,043
Min: $10K
Max: $129K
Inside Sales Representative$54,217
Min: $10K
Max: $179K
Sales Development Representative$57,836
Min: $26K
Max: $170K
Business Development Representative$58,507
Min: $10K
Max: $250K
Sales Coordinator$59,877
Min: $45K
Max: $82K
Sales Operations Analyst$70,113
Min: $26K
Max: $215K
Sales Associate$70,715
Min: $38K
Max: $128K
Tech Sales Representative$74,454
Min: $53K
Max: $135K
Account Manager$80,747
Min: $1K
Max: $344K
Inside Sales Manager$82,777
Min: $0K
Max: $205K
Client Success Manager$88,720
Min: $30K
Max: $250K
Account Executive$94,226
Min: $0K
Max: $300K
Software Sales Representative$100,993
Min: $45K
Max: $208K
Business Development Manager$101,469
Min: $16K
Max: $285K
Sales Manager$102,326
Min: $0K
Max: $344K
Sales Operations Manager$106,275
Min: $30K
Max: $225K
Sales Engineer$126,940
Min: $9K
Max: $305K
Director of Customer Success$135,368
Min: $51K
Max: $330K
Sales Director$149,385
Min: $57K
Max: $300K
Vice President of Sales$204,481
Min: $0K
Max: $450K
CRO (Chief Revenue Officer)$237,155
Min: $100K
Max: $450K

FAQ

Q:

What does a director of customer success do?

A.
A director of customer success manages customer success managers and representatives while developing strategies to retain and grow the customer base and contribute to company profits.
Q:

How to become a director of customer success?

A.
Directors of customer success typically have a bachelor’s degree in business administration, marketing or a related field. Most directors of customer success have around eight to 10 years of experience in the field and a few years of experience managing people.
Q:

How much does a director of customer success make?

A.

The salary range for a director of customer success is $51K-$330K. The average salary for a Director of Customer Success in US is $135,368.

Career Info

Director of Customer Success jobs in US

Skills that affect Director of Customer Success salaries in US

1
Account Management Ops
1% have this skill
2
Account Development
1% have this skill
3
Account Management
0% have this skill
4
Customer Support
0% have this skill
5
Customer Relationship Management
0% have this skill
6
Business Operations
0% have this skill

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 1,000+ employees, earning $151,381 on average.

Recent Director of Customer Success salaries in US

$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000 with +$50,000 in additional cash compensation
5-7 Years of Experience
Male
1-10 Employees
Remote
1-5 Reports
$190,000
Yearly Salary
A Sr Director Customer Success reported a yearly salary of $190,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Remote
$170,000
Yearly Salary
A VP of Artist & Label Relations reported a yearly salary of $170,000
5-7 Years of Experience
Male
51-200 Employees
Remote
$195,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $195,000 with +$29,250 in additional cash compensation
7+ Years of Experience
Female
1,000+ Employees
Remote
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000
3-5 Years of Experience
Female
11-50 Employees
Remote
$165,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $165,000
5-7 Years of Experience
Male
11-50 Employees
Remote
$235,000
Yearly Salary
A Director of Business Development reported a yearly salary of $235,000 with +$58,750 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
Remote
$162,200
Yearly Salary
A Director, Customer Success reported a yearly salary of $162,200 with +$5,406,667 in additional cash compensation
5-7 Years of Experience
Male
501-1,000 Employees
Chicago, IL
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000
1-3 Years of Experience
Female
11-50 Employees
Atlanta, GA
$185,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $185,000
7+ Years of Experience
Female
51-200 Employees
Remote