Salaries//San Francisco, CA//Director of Customer Success

Director of Customer Success salary in San Francisco, CA

Average Base Salary in San Francisco, CA

$154,796
$27,071
Additional Cash Compensation
$181,867
Total Compensation
Median: 160,000
Min: $75K
Max: $210K

How Much Does a Director of Customer Success Make in San Francisco, CA?

The average salary for a Director of Customer Success in San Francisco, CA is $154,796. The average additional cash compensation for a Director of Customer Success in San Francisco, CA is $27,071. The average total compensation for a Director of Customer Success in San Francisco, CA is $181,867. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in San Francisco, CA.

Director of Customer Success
Account Executive Account Manager Accountant Aerospace Engineer AI Engineer Analytics Manager Android Developer App Developer Application Engineer Art Director Associate Product Manager Automation Engineer AWS Developer Back End Developer Big Data Engineer Blockchain Developer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager Cloud Engineer Cloud Security Engineer CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Cybersecurity Engineer Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Database Developer Design Director Design Engineer Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Full Stack Developer Game Designer Game Developer Graphic Designer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative Instructional Designer iOS Developer IT Engineer Java Developer Javascript Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Developer Junior Software Engineer Junior Web Developer Lead Software Engineer Machine Learning Engineer Market Research Analyst Marketing Analyst Marketing Assistant Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Marketing Project Manager Marketing Specialist Network Engineer Office Manager Operations Associate Operations Manager Power BI Developer Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist Python Developer QA Analyst QA Engineer QA Manager Quant Developer React Developer Recruiter Robotics Engineer RPA Developer Sales Associate Sales Coordinator Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Graphic Designer Senior Marketing Manager Senior Product Designer Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Developer Senior Software Engineer Senior Systems Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Developer Software Engineer Software Sales Representative Software Test Engineer SQL Developer Systems Engineer Tableau Developer Tech Sales Representative Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer Test Engineer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer Web Designer Web Developer Wordpress Developer

best-paying cities for Director of Customer Success

The metropolitan areas that pay the highest salaries for software engineers are Remote, San Francisco, New York City, Boston and Raleigh-Durham.
City NameAverage SalaryCompared to National Average
Remote$163,827
+ 24% (124,628)
San Francisco, CA$154,796
+ 19% (124,628)
New York City, NY$151,048
+ 17% (124,628)
Boston, MA$148,145
+ 16% (124,628)
Raleigh-Durham, NC$145,333
+ 14% (124,628)
Austin, TX$144,880
+ 14% (124,628)
Princeton-Trenton$138,932
+ 10% (124,628)
Washington DC$137,545
+ 9% (124,628)
Houston, TX$136,750
+ 9% (124,628)
Orange County$136,667
+ 9% (124,628)

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $153,375 and the average Director of Customer Success salary for men is $172,667.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $170,125.

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in San Francisco, CA is between $150k - $160k.

Average Sales salaries in San Francisco, CA

Job TitleAverage SalarySalary Range
Customer Support Rep$62,348
Min: $43K
Max: $121K
Sales Development Representative$67,829
Min: $50K
Max: $150K
Business Development Representative$68,713
Min: $42K
Max: $87K
Inside Sales Representative$81,174
Min: $60K
Max: $95K
Sales Operations Analyst$84,340
Min: $65K
Max: $140K
Inside Sales Manager$97,714
Min: $79K
Max: $128K
Account Manager$99,754
Min: $48K
Max: $153K
Client Success Manager$107,014
Min: $56K
Max: $180K
Account Executive$113,655
Min: $45K
Max: $250K
Sales Manager$125,460
Min: $64K
Max: $200K
Sales Operations Manager$129,286
Min: $100K
Max: $200K
Sales Engineer$154,084
Min: $96K
Max: $275K
Director of Customer Success$154,796
Min: $75K
Max: $210K
Business Development Manager$162,825
Min: $110K
Max: $285K
Sales Director$188,594
Min: $120K
Max: $233K
CRO (Chief Revenue Officer)$249,761
Min: $180K
Max: $325K
Vice President of Sales$263,029
Min: $150K
Max: $380K

FAQ

Q:

What does a director of customer success do?

A.
A director of customer success manages customer success managers and representatives while developing strategies to retain and grow the customer base and contribute to company profits.
Q:

How to become a director of customer success?

A.
Directors of customer success typically have a bachelor’s degree in business administration, marketing or a related field. Most directors of customer success have around eight to 10 years of experience in the field and a few years of experience managing people.
Q:

How much does a director of customer success make?

A.

The salary range for a director of customer success is $51K-$330K. The average salary for a Director of Customer Success in San Francisco, CA is $154,796.

Career Info

Director of Customer Success jobs in San Francisco, CA

Skills that affect Director of Customer Success salaries in San Francisco, CA

1
Account Management Ops
1% have this skill
2
Account Development
1% have this skill
3
Account Management
0% have this skill
4
Customer Support
0% have this skill
5
Customer Relationship Management
0% have this skill
6
Business Operations
0% have this skill

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 51-200 employees, earning $164,400 on average.

Recent Director of Customer Success salaries in San Francisco, CA

$195,000
Yearly Salary
A Director Customer Value reported a yearly salary of $195,000 with +$50,000 in additional cash compensation
7+ Years of Experience
Female
1,000+ Employees
San Francisco, CA
$137,000
Yearly Salary
A Practice Success Manager reported a yearly salary of $137,000
3-5 Years of Experience
Female
11-50 Employees
San Francisco, CA
$140,000
Yearly Salary
A Director, Customer Success reported a yearly salary of $140,000
5-7 Years of Experience
Male
51-200 Employees
San Francisco, CA
$140,000
Yearly Salary
A Director, Customer Success reported a yearly salary of $140,000
5-7 Years of Experience
Male
51-200 Employees
San Francisco, CA
$185,000
Yearly Salary
A Director, Customer Success reported a yearly salary of $185,000 with +$15,000 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
San Francisco, CA
$185,000
Yearly Salary
A Senior Director of Growth and Customer Experience reported a yearly salary of $185,000
5-7 Years of Experience
Female
51-200 Employees
San Francisco, CA
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000
5-7 Years of Experience
Female
1-10 Employees
San Francisco, CA
$200,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $200,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Male
1,000+ Employees
San Francisco, CA
$147,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $147,000
501-1,000 Employees
San Francisco, CA
$121,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $121,000
501-1,000 Employees
San Francisco, CA