Salaries//Customer Support Rep

Customer Support Rep salary in US

Average Base Salary in US

$52,693
$4,807
Additional Cash Compensation
$57,500
Total Compensation
Median: 48,000
Min: $36K
Max: $129K

How Much Does a Customer Support Rep Make in US?

The average salary for a Customer Support Rep in US is $52,693. The average additional cash compensation for a Customer Support Rep in US is $4,807. The average total compensation for a Customer Support Rep in US is $57,500. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in US.

Customer Support Rep
Account Executive Account Manager Accountant Aerospace Engineer AI Engineer Analytics Manager Android Developer App Developer Application Engineer Art Director Associate Product Manager Automation Engineer AWS Developer Back End Developer Big Data Engineer Blockchain Developer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager Cloud Engineer Cloud Security Engineer CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Cybersecurity Engineer Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Database Developer Design Director Design Engineer Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Full Stack Developer Game Designer Game Developer Graphic Designer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative Instructional Designer iOS Developer IT Engineer Java Developer Javascript Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Developer Junior Software Engineer Junior Web Developer Lead Software Engineer Machine Learning Engineer Market Research Analyst Marketing Analyst Marketing Assistant Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Marketing Project Manager Marketing Specialist Network Engineer Office Manager Operations Associate Operations Manager Power BI Developer Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist Python Developer QA Analyst QA Engineer QA Manager Quant Developer React Developer Recruiter Robotics Engineer RPA Developer Sales Associate Sales Coordinator Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Graphic Designer Senior Marketing Manager Senior Product Designer Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Developer Senior Software Engineer Senior Systems Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Developer Software Engineer Software Sales Representative Software Test Engineer SQL Developer Systems Engineer Tableau Developer Tech Sales Representative Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer Test Engineer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer Web Designer Web Developer Wordpress Developer

best-paying cities for Customer Support Rep

The metropolitan areas that pay the highest salaries for software engineers are Remote, San Francisco, Raleigh-Durham, New York City and Los Angeles.
City NameAverage SalaryCompared to National Average
Remote$62,952
+ 23% (48,597)
San Francisco, CA$61,343
+ 21% (48,597)
Raleigh-Durham, NC$60,000
+ 19% (48,597)
New York City, NY$59,972
+ 19% (48,597)
Los Angeles, CA$56,173
+ 13% (48,597)
Washington DC$55,493
+ 12% (48,597)
Colorado, CO$54,630
+ 11% (48,597)
Greater Boulder Area$54,508
+ 11% (48,597)
Boston, MA$54,204
+ 10% (48,597)
Atlanta, GA$53,682
+ 9% (48,597)

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $52,972 and the average Customer Support Rep salary for men is $57,497.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $55,804. The average salary for <1 year of experience is $49,545.

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in US is between $50k - $60k.

Average Sales salaries in US

Job TitleAverage SalarySalary Range
Sales Associate$42,634
Min: $38K
Max: $54K
Sales Coordinator$50,401
Min: $45K
Max: $70K
Customer Support Rep$52,693
Min: $36K
Max: $129K
Inside Sales Representative$54,295
Min: $30K
Max: $150K
Business Development Representative$57,132
Min: $36K
Max: $200K
Sales Development Representative$57,848
Min: $35K
Max: $165K
Tech Sales Representative$60,423
Min: $53K
Max: $73K
Sales Operations Analyst$69,716
Min: $37K
Max: $215K
Account Manager$79,257
Min: $35K
Max: $230K
Inside Sales Manager$83,101
Min: $41K
Max: $205K
Software Sales Representative$86,654
Min: $73K
Max: $96K
Client Success Manager$87,057
Min: $39K
Max: $250K
Account Executive$91,421
Min: $37K
Max: $300K
Business Development Manager$101,340
Min: $40K
Max: $285K
Sales Manager$101,500
Min: $40K
Max: $290K
Sales Operations Manager$104,927
Min: $40K
Max: $210K
Sales Engineer$125,498
Min: $55K
Max: $305K
Director of Customer Success$133,289
Min: $51K
Max: $330K
Sales Director$147,167
Min: $57K
Max: $300K
Vice President of Sales$204,598
Min: $110K
Max: $450K
CRO (Chief Revenue Officer)$235,024
Min: $100K
Max: $450K

FAQ

Q:

What is a customer support representative?

A.
Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.
Q:

How to become a customer support representative?

A.
A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.
Q:

What skills does a customer support representative need?

A.
Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.

Career Info

Customer Support Rep jobs in US

Customer Support Billing Specialist

Odessa, TX
1 week ago
About Vorto Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast

Customer Support Engineer

Chicago, IL
1 week ago
Intercom is an AI powered, automation-first customer service platform that lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy. It is the only complete customer service solution that provides a seamless customer experience across automation and human support. Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, use Intercom to send over 600

Customer Support Associate

Phoenix – Mesa – Scottsdale, AZ
1 week ago
Who We AreAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

Customer Support Engineer

Remote
1 week ago
$65,000 - $80,000
Annually
What You’ll Be a Part Of:  ActionIQ (AIQ) brings order to Customer Experience (CX) chaos. Our CX Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data, while helping technical teams regain control of where data lives and how it is used. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, March Capital, and First Mark Capital. Enterprise brands such as Autodesk

Customer Support Admin

Las Vegas, NV
2 weeks ago
Job DescriptionWELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.BE HOLD! We have an immediate need for a Customer Support Admin to join our team in Las Vegas, NV. Reporting to the Customer Support Manager; you are key to

Customer Support Specialist (Boston)

Boston, MA
3 weeks ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

Customer Support Specialist (Saturday - Wednesday), Denver

Greater Denver Area
5 hours ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

Customer Support Specialist (Saturday - Wednesday), Boston

Boston, MA
5 days ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

Customer Support Contractor - 23298

Remote
1 day ago
DescriptionWhy YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business

Customer Support Contractor - 23298

Houston, TX
1 day ago
DescriptionWhy YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business

Customer Support Contractor - 23298

Austin, TX
1 day ago
DescriptionWhy YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business

Customer Support Representative

New York City, NY
3 days ago
Pontera is a FinTech SaaS company on a mission to help millions of Americans retire better by enabling financial advisors to manage, trade and report on 401(k) and other retirement accounts. Pontera customers range from Fortune 100 financial services firms and large independent broker dealers to small independent RIA’s and advisory firms.  At Pontera, we are proud of our people-first mentality and culture. You will have the unique and exciting

Skills that affect Customer Support Rep salaries in US

1
Customer Support
2% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Office Management
0% have this skill
6
Operations Management
0% have this skill

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $52,706 on average.

Recent Customer Support Rep salaries in US

$54,000
Yearly Salary
A Customer Support Specialist reported a yearly salary of $54,000
3-5 Years of Experience
Female
201-500 Employees
Remote
$40,000
Yearly Salary
A Customer Advocate reported a yearly salary of $40,000
3-5 Years of Experience
Male
51-200 Employees
Remote
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
1-3 Years of Experience
Female
201-500 Employees
Cincinnati, OH
$47,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $47,000 with +$1,000 in additional cash compensation
7+ Years of Experience
Female
1,000+ Employees
Charleston, SC
$60,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $60,000
1-3 Years of Experience
Male
1-10 Employees
Los Angeles, CA
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000 with +$2,000 in additional cash compensation
3-5 Years of Experience
Female
1,000+ Employees
Charleston, SC
$39,950
Yearly Salary
A Crew Scheduling & Planning reported a yearly salary of $39,950 with +$2,000 in additional cash compensation
1-3 Years of Experience
Female
1,000+ Employees
Indianapolis, IN
5-10 Reports
$60,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $60,000
3-5 Years of Experience
Male
501-1,000 Employees
Atlanta, GA
$60,000
Yearly Salary
A Support Specialist reported a yearly salary of $60,000 with +$5,000 in additional cash compensation
< 1 Year of Experience
Other
51-200 Employees
Remote
$60,000
Yearly Salary
A Support Specialist reported a yearly salary of $60,000 with +$4,000 in additional cash compensation
< 1 Year of Experience
Other
51-200 Employees
Detroit, MI