Customer Support Rep salary in US
Average Base Salary in US
$52,693
$4,807
Additional Cash Compensation
$57,500
Total Compensation
Median: 48,000
Min: $36K
Max: $129K
How Much Does a Customer Support Rep Make in US?
The average salary for a Customer Support Rep in US is $52,693. The average additional cash compensation for a Customer Support Rep in US is $4,807. The average total compensation for a Customer Support Rep in US is $57,500. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in US.
Add your Customer Support Rep in US salary info
Customer Support Rep
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US
US Remote Albuquerque, NM Atlanta, GA Austin, TX Baltimore, MD Birmingham, AL Boise, ID Boston, MA Buffalo, NY Charleston, SC Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Colorado, CO Colorado Springs Fort Collins Greater Boulder Area Greater Denver Area Western Colorado Columbus, OH Dallas-Fort Worth, TX Des Moines, IA Detroit, MI Hartford, CT Houston, TX Indianapolis, IN Kansas City, MO Las Vegas, NV Los Angeles, CA Orange County Madison, WI Memphis, TN Miami, FL Milwaukee, WI Minneapolis–Saint Paul, MN Nashville, TN New Orleans, LA New York City, NY Princeton-Trenton Oklahoma City, OK Omaha, NE Orlando, FL Philadelphia, PA Phoenix – Mesa – Scottsdale, AZ Pittsburgh, PA Portland, OR Providence, RI Raleigh-Durham, NC Sacramento, CA Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA Seattle, WA St. Louis, MO Tampa Bay, FL Washington DC
Salary Insights
Customer Support Rep Salary by gender
The average Customer Support Rep salary for women is $52,972 and the average Customer Support Rep salary for men is $57,497.
Customer Support Rep Salary by Years of Experience
The average salary for a Customer Support Rep with 7+ years of experience is $55,804. The average salary for <1 year of experience is $49,545.
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in US is between $50k - $60k.
Average Sales salaries in US
Job Title | Average Salary | Salary Range |
---|---|---|
Sales Associate | $42,634 | Min: $38K Max: $54K |
Sales Coordinator | $50,401 | Min: $45K Max: $70K |
Customer Support Rep | $52,693 | Min: $36K Max: $129K |
Inside Sales Representative | $54,295 | Min: $30K Max: $150K |
Business Development Representative | $57,132 | Min: $36K Max: $200K |
Sales Development Representative | $57,848 | Min: $35K Max: $165K |
Tech Sales Representative | $60,423 | Min: $53K Max: $73K |
Sales Operations Analyst | $69,716 | Min: $37K Max: $215K |
Account Manager | $79,257 | Min: $35K Max: $230K |
Inside Sales Manager | $83,101 | Min: $41K Max: $205K |
Software Sales Representative | $86,654 | Min: $73K Max: $96K |
Client Success Manager | $87,057 | Min: $39K Max: $250K |
Account Executive | $91,421 | Min: $37K Max: $300K |
Business Development Manager | $101,340 | Min: $40K Max: $285K |
Sales Manager | $101,500 | Min: $40K Max: $290K |
Sales Operations Manager | $104,927 | Min: $40K Max: $210K |
Sales Engineer | $125,498 | Min: $55K Max: $305K |
Director of Customer Success | $133,289 | Min: $51K Max: $330K |
Sales Director | $147,167 | Min: $57K Max: $300K |
Vice President of Sales | $204,598 | Min: $110K Max: $450K |
CRO (Chief Revenue Officer) | $235,024 | Min: $100K Max: $450K |
FAQ
Q:
A.
Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.
Q:
How to become a customer support representative?
A.
A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.
Q:
What skills does a customer support representative need?
A.
Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.
Career Info
Customer Support Rep jobs in US

About Vorto
Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast

Intercom is an AI powered, automation-first customer service platform that lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy.
It is the only complete customer service solution that provides a seamless customer experience across automation and human support. Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, use Intercom to send over 600

Customer Support Associate
+39
Who We AreAt SMS Assist, we're not just in the business of fixing properties-we're fixing an entire industry. Typically, facilities maintenance is tough work-both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience. We decided a better way wasn't only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our

What You’ll Be a Part Of:
ActionIQ (AIQ) brings order to Customer Experience (CX) chaos. Our CX Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data, while helping technical teams regain control of where data lives and how it is used. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, March Capital, and First Mark Capital. Enterprise brands such as Autodesk

Customer Support Admin
+46
Job DescriptionWELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.BE HOLD! We have an immediate need for a Customer Support Admin to join our team in Las Vegas, NV. Reporting to the Customer Support Manager; you are key to

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

Customer Support Specialist (Saturday - Wednesday), Denver
+59
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

DescriptionWhy YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business

DescriptionWhy YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business

DescriptionWhy YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus' innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business

Pontera is a FinTech SaaS company on a mission to help millions of Americans retire better by enabling financial advisors to manage, trade and report on 401(k) and other retirement accounts. Pontera customers range from Fortune 100 financial services firms and large independent broker dealers to small independent RIA’s and advisory firms.
At Pontera, we are proud of our people-first mentality and culture. You will have the unique and exciting
Skills that affect Customer Support Rep salaries in US
1
Customer Support
2% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Office Management
0% have this skill
6
Operations Management
0% have this skill
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $52,706 on average.
Recent Customer Support Rep salaries in US
$54,000
Yearly Salary
A Customer Support Specialist reported a yearly salary of $54,000
3-5 Years of Experience
Female
201-500 Employees
Remote
$40,000
Yearly Salary
A Customer Advocate reported a yearly salary of $40,000
3-5 Years of Experience
Male
51-200 Employees
Remote
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000
1-3 Years of Experience
Female
201-500 Employees
Cincinnati, OH
$47,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $47,000 with +$1,000 in additional cash compensation
7+ Years of Experience
Female
1,000+ Employees
Charleston, SC
$60,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $60,000
1-3 Years of Experience
Male
1-10 Employees
Los Angeles, CA
$45,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,000 with +$2,000 in additional cash compensation
3-5 Years of Experience
Female
1,000+ Employees
Charleston, SC
$39,950
Yearly Salary
A Crew Scheduling & Planning reported a yearly salary of $39,950 with +$2,000 in additional cash compensation
1-3 Years of Experience
Female
1,000+ Employees
Indianapolis, IN
5-10 Reports
$60,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $60,000
3-5 Years of Experience
Male
501-1,000 Employees
Atlanta, GA
$60,000
Yearly Salary
A Support Specialist reported a yearly salary of $60,000 with +$5,000 in additional cash compensation
< 1 Year of Experience
Other
51-200 Employees
Remote
$60,000
Yearly Salary
A Support Specialist reported a yearly salary of $60,000 with +$4,000 in additional cash compensation
< 1 Year of Experience
Other
51-200 Employees
Detroit, MI