Salaries//Boston, MA//Director of Customer Success

Director of Customer Success salary in Boston, MA

Average Base Salary in Boston, MA

$150,299
$32,996
Additional Cash Compensation
$183,295
Total Compensation
Median: 150,000
Min: $75K
Max: $260K

How Much Does a Director of Customer Success Make in Boston, MA?

The average salary for a Director of Customer Success in Boston, MA is $150,299. The average additional cash compensation for a Director of Customer Success in Boston, MA is $32,996. The average total compensation for a Director of Customer Success in Boston, MA is $183,295. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in Boston, MA.

Director of Customer Success
Business Analyst
Business Intelligence Analyst
Client Success Manager
COO (Chief Operating Officer)
Customer Support Manager
Customer Support Rep
Desktop Support
Director of Customer Success
Director of Operations
Implementation Specialist
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Sales Operations Analyst
Sales Operations Manager
Senior Business Analyst
Technical Support
Vice President of Care
Vice President of Marketing
Vice President of Operations
Account ExecutiveAccount ManagerAccountantAerospace EngineerAI EngineerAnalytics ManagerAndroid DeveloperApp DeveloperApplication EngineerArt DirectorAssociate Product ManagerAutomation EngineerAWS DeveloperBack End DeveloperBig Data EngineerBlockchain DeveloperBrand ManagerBudget AnalystBusiness AnalystBusiness Development ManagerBusiness Development RepresentativeBusiness Intelligence AnalystBusiness Intelligence DeveloperBusiness Intelligence DeveloperBusiness Intelligence ManagerCCO (Chief Creative Officer)CFO (Chief Financial Officer)Chief Information OfficerChief People OfficerCIO (Chief Information Officer)Client Success ManagerCloud EngineerCloud Security EngineerCMO (Chief Marketing Officer)Community ManagerContent ManagerContent Marketing ManagerContent StrategistControllerCOO (Chief Operating Officer)CopywriterCPO (Chief Product Officer)Creative Chief OfficerCreative DirectorCRO (Chief Revenue Officer)CTO (Chief Technology Officer)Customer Support ManagerCustomer Support RepCybersecurity EngineerData AnalystData ArchitectData EngineerData Engineering ManagerData ScientistDatabase AdministratorDatabase DeveloperDesign DirectorDesign EngineerDesktop SupportDevOps EngineerDigital Marketing ManagerDirector of AnalyticsDirector of Customer SuccessDirector of MarketingDirector of OperationsDirector of Product ManagementDirector of Product MarketingDirector of Software EngineeringEditorEmail Marketing ManagerEngineering ManagerEvent PlannerFinance DirectorFinancial AnalystFront End DeveloperFull Stack DeveloperGame DesignerGame DeveloperGraphic DesignerHardware EngineerHR CoordinatorHR DirectorHR ManagerHR SpecialistImplementation ManagerImplementation SpecialistInside Sales ManagerInside Sales RepresentativeInstructional DesigneriOS DeveloperIT EngineerJava DeveloperJavascript DeveloperJunior Business AnalystJunior Data AnalystJunior Data ScientistJunior Software DeveloperJunior Software EngineerJunior Web DeveloperLead Software EngineerMachine Learning EngineerMarket Research AnalystMarketing AnalystMarketing AssistantMarketing AssociateMarketing CoordinatorMarketing ManagerMarketing Operations ManagerMarketing Project ManagerMarketing SpecialistNetwork EngineerOffice ManagerOperations AssociateOperations ManagerPower BI DeveloperPrincipal Software EngineerProduct AnalystProduct DesignerProduct ManagerProduct Marketing ManagerProduct OwnerProject CoordinatorProject ManagerPublic Relations ManagerPublic Relations SpecialistPython DeveloperQA AnalystQA EngineerQA ManagerQuant DeveloperReact DeveloperRecruiterRobotics EngineerRPA DeveloperSales AssociateSales CoordinatorSales Development RepresentativeSales DirectorSales EngineerSales ManagerSales Operations AnalystSales Operations ManagerSalesforce DeveloperScrum MasterSecurity EngineerSenior AccountantSenior Business AnalystSenior Data AnalystSenior Data EngineerSenior Data ScientistSenior Financial AnalystSenior Graphic DesignerSenior Marketing ManagerSenior Product DesignerSenior Product ManagerSenior Product Marketing ManagerSenior Project ManagerSenior RecruiterSenior Software DeveloperSenior Software EngineerSenior Systems EngineerSenior Technical WriterSenior UI DesignerSenior UX DesignerSEO ManagerSEO SpecialistSite Reliability EngineerSocial Media ManagerSoftware DeveloperSoftware EngineerSoftware Sales RepresentativeSoftware Test EngineerSQL DeveloperSystems EngineerTableau DeveloperTech Sales RepresentativeTechnical Product ManagerTechnical Project ManagerTechnical RecruiterTechnical SupportTechnical WriterTest EngineerUI DesignerUX DesignerUX ResearcherVice President of CareVice President of EngineeringVice President of FinanceVice President of Human ResourcesVice President of MarketingVice President of OperationsVice President of PeopleVice President of ProductVice President of SalesVice President of Talent AcquisitionVisual DesignerWeb DesignerWeb DeveloperWordpress Developer

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Salary Insights

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $145,952 and the average Director of Customer Success salary for men is $159,500.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $156,987. The average salary for <1 year of experience is $180,000.

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Boston, MA is between $150k - $160k.

Average Operations salaries in Boston, MA

Job TitleAverage SalarySalary Range
Customer Support Rep$59,259
Min: $36K
Max: $160K
Office Manager$60,678
Min: $37K
Max: $97K
Operations Associate$64,173
Min: $30K
Max: $135K
Technical Support$71,540
Min: $47K
Max: $146K
Desktop Support$72,458
Min: $42K
Max: $94K
Customer Support Manager$76,559
Min: $42K
Max: $149K
Business Analyst$77,994
Min: $43K
Max: $151K
Implementation Specialist$78,363
Min: $60K
Max: $140K
Business Intelligence Analyst$87,528
Min: $61K
Max: $140K
Operations Manager$89,633
Min: $39K
Max: $160K
Sales Operations Analyst$89,970
Min: $50K
Max: $187K
Client Success Manager$95,010
Min: $43K
Max: $192K
Senior Business Analyst$100,155
Min: $60K
Max: $183K
Marketing Operations Manager$102,495
Min: $48K
Max: $210K
Sales Operations Manager$133,404
Min: $76K
Max: $193K
Director of Operations$144,604
Min: $48K
Max: $220K
Director of Customer Success$150,299
Min: $75K
Max: $260K
Vice President of Care$165,857
Min: $120K
Max: $250K
Vice President of Operations$202,000
Min: $151K
Max: $355K
COO (Chief Operating Officer)$206,541
Min: $115K
Max: $470K
Vice President of Marketing$220,633
Min: $137K
Max: $505K

Career Info

Director of Customer Success jobs in Boston, MA

Skills that affect Director of Customer Success salaries in Boston, MA

1
Account Management Ops
1% have this skill
2
Account Development
0% have this skill
3
Account Management
0% have this skill
4
Customer Relationship Management
0% have this skill
5
Customer Support
0% have this skill
6
Client Relations
0% have this skill

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 501-1,000 employees, earning $145,250 on average.

Recent Director of Customer Success salaries in Boston, MA

$210,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $210,000 with +$100,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Boston, MA
$180,000
Yearly Salary
A Director, Customer Services reported a yearly salary of $180,000 with +$65,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Boston, MA
$260,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $260,000 with +$82,000 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Boston, MA
$165,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $165,000 with +$70,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Boston, MA
$185,000
Yearly Salary
A Senior Manager, Customer Experience Operations reported a yearly salary of $185,000 with +$27,750 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Boston, MA
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
51-200 Employees
Boston, MA
$180,000
Yearly Salary
A Sr. Director Customer Success reported a yearly salary of $180,000 with +$20,000 in additional cash compensation
< 1 Year of Experience
Female
11-50 Employees
Boston, MA
$235,000
Yearly Salary
A Senior Director of Customer Experience reported a yearly salary of $235,000
7+ Years of Experience
Male
51-200 Employees
Boston, MA
$160,000
Yearly Salary
A Customer Success Director reported a yearly salary of $160,000
7+ Years of Experience
Female
201-500 Employees
Boston, MA
$170,000
Yearly Salary
A Director of Customer Experience reported a yearly salary of $170,000 with +$17,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Boston, MA