Salaries//New York City, NY//Director of Customer Success

Director of Customer Success salary in New York City, NY

Average Base Salary in New York City, NY

$144,467
$29,965
Additional Cash Compensation
$174,432
Total Compensation
Median: 139,466
Min: $112K
Max: $212K

How Much Does a Director of Customer Success Make in New York City, NY?

The average salary for a Director of Customer Success in New York City, NY is $144,467. The average additional cash compensation for a Director of Customer Success in New York City, NY is $29,965. The average total compensation for a Director of Customer Success in New York City, NY is $174,432. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in New York City, NY.

Director of Customer Success
Account Executive Account Manager Accountant Aerospace Engineer AI Engineer Analytics Manager Android Developer App Developer Application Engineer Art Director Associate Product Manager Automation Engineer AWS Developer Back End Developer Big Data Engineer Blockchain Developer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager Cloud Engineer Cloud Security Engineer CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Cybersecurity Engineer Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Database Developer Design Director Design Engineer Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Full Stack Developer Game Designer Game Developer Graphic Designer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative Instructional Designer iOS Developer IT Engineer Java Developer Javascript Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Developer Junior Software Engineer Junior Web Developer Lead Software Engineer Machine Learning Engineer Market Research Analyst Marketing Analyst Marketing Assistant Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Marketing Project Manager Marketing Specialist Network Engineer Office Manager Operations Associate Operations Manager Power BI Developer Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist Python Developer QA Analyst QA Engineer QA Manager Quant Developer React Developer Recruiter Robotics Engineer RPA Developer Sales Associate Sales Coordinator Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Graphic Designer Senior Marketing Manager Senior Product Designer Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Developer Senior Software Engineer Senior Systems Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Developer Software Engineer Software Sales Representative Software Test Engineer SQL Developer Systems Engineer Tableau Developer Tech Sales Representative Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer Test Engineer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer Web Designer Web Developer Wordpress Developer

best-paying cities for Director of Customer Success

The metropolitan areas that pay the highest salaries for software engineers are Remote, San Francisco, New York City, Boston and Raleigh-Durham.
City NameAverage SalaryCompared to National Average
Remote$163,046
+ 24% (124,635)
San Francisco, CA$154,314
+ 19% (124,635)
New York City, NY$150,001
+ 17% (124,635)
Boston, MA$145,442
+ 14% (124,635)
Raleigh-Durham, NC$145,333
+ 14% (124,635)
Austin, TX$143,494
+ 13% (124,635)
Princeton-Trenton$138,932
+ 10% (124,635)
Washington DC$137,545
+ 9% (124,635)
Houston, TX$136,750
+ 9% (124,635)
Orange County$136,667
+ 9% (124,635)

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $146,843 and the average Director of Customer Success salary for men is $141,731.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $163,069.

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in New York City, NY is between $80k - $90k.

Average Sales salaries in New York City, NY

Job TitleAverage SalarySalary Range
Sales Development Representative$55,855
Min: $47K
Max: $87K
Inside Sales Representative$56,327
Min: $45K
Max: $85K
Customer Support Rep$62,085
Min: $37K
Max: $115K
Business Development Representative$62,724
Min: $50K
Max: $155K
Inside Sales Manager$72,909
Min: $62K
Max: $81K
Sales Operations Analyst$73,989
Min: $55K
Max: $140K
Account Manager$84,707
Min: $64K
Max: $213K
Account Executive$90,865
Min: $68K
Max: $166K
Sales Associate$99,000
Min: $99K
Max: $99K
Client Success Manager$102,032
Min: $66K
Max: $176K
Sales Operations Manager$115,234
Min: $91K
Max: $154K
Sales Manager$118,794
Min: $88K
Max: $159K
Business Development Manager$120,032
Min: $90K
Max: $160K
Sales Engineer$130,642
Min: $93K
Max: $195K
Director of Customer Success$144,467
Min: $112K
Max: $212K
Sales Director$152,650
Min: $104K
Max: $210K
Vice President of Sales$200,575
Min: $162K
Max: $315K
CRO (Chief Revenue Officer)$241,167
Min: $180K
Max: $345K

FAQ

Q:

What does a director of customer success do?

A.
A director of customer success manages customer success managers and representatives while developing strategies to retain and grow the customer base and contribute to company profits.
Q:

How to become a director of customer success?

A.
Directors of customer success typically have a bachelor’s degree in business administration, marketing or a related field. Most directors of customer success have around eight to 10 years of experience in the field and a few years of experience managing people.
Q:

How much does a director of customer success make?

A.

The salary range for a director of customer success is $51K-$330K. The average salary for a Director of Customer Success in New York City, NY is $144,467.

Career Info

Director of Customer Success jobs in New York City, NY

Skills that affect Director of Customer Success salaries in New York City, NY

1
Account Management Ops
1% have this skill
2
Account Development
0% have this skill
3
Account Management
0% have this skill
4
Customer Relationship Management
0% have this skill
5
Customer Support
0% have this skill
6
Client Relations
0% have this skill

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 501-1,000 employees, earning $152,800 on average.

Recent Director of Customer Success salaries in New York City, NY

$181,800
Yearly Salary
A Director, Customer Success reported a yearly salary of $181,800 with +$60,600 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
New York City, NY
$135,000
Yearly Salary
A Associate Director, Client Services reported a yearly salary of $135,000 with +$30,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
501-1,000 Employees
New York City, NY
$270,000
Yearly Salary
A VP of CS reported a yearly salary of $270,000 with +$380,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
501-1,000 Employees
New York City, NY
$180,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $180,000 with +$50,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
New York City, NY
$240,000
Yearly Salary
A Senior Director, Customer Success reported a yearly salary of $240,000 with +$50,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
51-200 Employees
New York City, NY
$200,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $200,000
7+ Years of Experience
Female
11-50 Employees
New York City, NY
$200,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $200,000
7+ Years of Experience
Female
11-50 Employees
New York City, NY
$285,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $285,000 with +$22,800 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
New York City, NY
$189,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $189,000 with +$37,800 in additional cash compensation
5-7 Years of Experience
Male
201-500 Employees
New York City, NY
$165,000
Yearly Salary
A Director, Customer Success reported a yearly salary of $165,000 with +$50,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York City, NY