Top Senior Operations Jobs in St. Louis, MO

Lead multi-branch operational performance and profitability across a market. Develop Branch Managers, ensure safety and compliance, optimize inventory and transportation, drive customer satisfaction, and implement operational initiatives to support growth.

Lead high-impact cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; manage projects end-to-end; research markets and opportunities; identify operational improvements; and deliver measurable business outcomes with strong ownership and stakeholder management.

Lead a Franchise Business Consultant team to drive franchise revenue, profitability and student results. Own departmental P&L, budgets, KPIs, partner with marketing, conduct field visits, hire and train FBCs, run conventions and regional meetings, and manage the Franchisee Advisory Council while delivering operational and financial performance.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

Lead day-to-day support systems and workflows: manage ticketing, routing, queues, labels, escalations, and intake. Triage urgent issues, prioritize requests, drive technical/operational programs end-to-end, partner with engineering/data/IT, and use Cursor and AI-native workflows to reduce toil and improve system reliability.

Lead day-to-day disputes operations and strategy, drive AI/LLM-driven automation, optimize tooling and vendor performance, perform root cause analysis, and partner cross-functionally to improve dispute workflows, compliance, and customer outcomes.

Lead the OPSS team to ensure operational data governance, master data accuracy, reporting and analytics, supplier oversight, and cost control. Provide management reporting, insights, and recommendations to improve cost efficiency, supplier performance, and operational decision-making while coordinating with Operations, Procurement, Finance, and Regional stakeholders.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Lead regional operations for virtual and brick-and-mortar contact centers (including nearshore/offshore), owning P&L, staffing, SOPs, client KPI attainment, leadership development, and cross-functional optimization. Manage large teams and subordinate managers, drive client relationships and presentations, oversee budgets and projects, and ensure operational excellence across international sites. Travel up to 50% and support remote work standards.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

Own and scale Netwrix's global channel operations: design partner program and governance, maintain SFDC channel data and partner portal, run renewal operations for a ~$200M book, administer partner incentives and MDF, enable CAMs, build channel reporting, and represent channel in cross-functional projects.

Lead end-to-end Americas revenue operations: own forecasting, CRM health, territory and quota design, pipeline analytics, GTM process optimization, and cross-functional alignment to translate pipeline into predictable revenue.

Manage deal desk approvals, enforce discount and data quality policies, process and reconcile orders, maintain Salesforce contract and renewal accuracy, and own end-to-end Microsoft Marketplace private offers and troubleshooting while partnering with sales and finance to protect margins and keep deals moving.

Lead technical support for card operations, troubleshooting authorization, clearing, settlement, disputes, tokenization, and ISO 8583 message flows. Manage escalations, lead Sev-1/Sev-2 incident response, author RCAs, mentor support staff, maintain runbooks, and coordinate fixes with Engineering, Product, Risk, and Network Operations to improve service reliability and meet SLAs.

Lead global operations for assigned creative types and industries, drive strategic process and system improvements, perform advanced troubleshooting and quality audits, manage cross-functional projects and change rollout, maintain master product catalog knowledge, analyze data to inform decisions, and present business cases to leadership to improve efficiency and quality.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead intake, scoping, and delivery of RevOps and Salesforce initiatives. Translate business needs into technical requirements, manage mid-sized projects end-to-end, ensure data integrity across systems, identify process improvements, prioritize requests, and act as primary stakeholder contact to drive scalable, maintainable revenue operations solutions.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Lead revenue operations analytics, forecasting, and scalable programs. Build dashboards, KPI frameworks, and forecasting models; partner with Revenue, Finance, and Operations to improve accuracy, drive planning, and deliver cross-functional process and systems improvements for executive stakeholders.

Lead Revenue Operations for a high-growth B2B SaaS go-to-market organization: own forecasting, pipeline management, revenue analytics, process design, systems and data governance, automation/AI initiatives, and a team of analysts to drive scalable revenue performance and executive reporting.

The role involves implementing and improving the software development lifecycle (SDLC) using Jira and Confluence, configuring workflows, automating processes, and ensuring tool adherence across teams. Responsibilities include managing reporting, partnerships with engineering teams, and enabling effective product operations.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The VP of Operations at Shapely will manage patient support operations, oversee operational logistics, and coordinate processes across departments for scaling. This role involves hands-on management and direct interaction with teams to enhance service delivery and performance.