Top Customer Success Jobs in San Luis Obispo, CA

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

Manage post-sales cloud customer relationships for a Cloud Solution Partner program: conduct business reviews, identify cost-optimization, escalate and resolve issues, document processes, define KPIs/SLAs, and ensure high customer satisfaction while steering CSP operations.

Lead end-to-end technical implementations for mid-market and enterprise customers (HRIS, SSO, LMS, APIs). Build AI-powered workflows to automate onboarding tasks, partner with Account Managers for discovery and scoping, troubleshoot integrations with Product/Engineering, maintain implementation playbooks, and create reusable templates and self-serve assets to speed time-to-value.

The Customer Success Manager will manage post-sale journeys for nonprofit customers by fostering relationships, driving adoption, and advocating for customer needs while ensuring satisfaction and account growth.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.

Manage a portfolio of high-profile healthcare accounts to ensure retention and adoption. Monitor MAUs/WAUs, identify engagement risks, build clinician and admin relationships, drive organic expansion, translate customer needs into product feedback, and apply product updates to improve clinical workflows.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

Manage a portfolio of public-sector customers as their strategic partner to drive adoption, engagement, and measurable outcomes. Lead business reviews, build executive and HR relationships, identify risks and expansion opportunities, advocate cross-functionally, and share customer feedback to improve products and experience. Navigate public-sector procurement and budget cycles.

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

As a Senior Customer Success Manager, you will manage customer journeys, promote product adoption, act as a trusted advisor, and drive innovation to enhance user experience with the AI-powered learning platform.

Lead and scale Vanta's Commercial Customer Success function, including partner-led success. Define strategy, operating model, segmentation and playbooks; hire and develop managers and CSMs; drive retention, adoption, time-to-value, and expansion; and partner cross-functionally to remove blockers and scale outcomes using automation and AI where appropriate.

Lead Freestar's post-sales Customer Success organization to drive expansion revenue and yield optimization, reduce churn through technical service excellence, manage senior leaders, align cross-functional teams, and act as executive escalation for high-stakes publisher relationships while traveling to meet enterprise publishers.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.