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As a French Bilingual Account Specialist, you will provide phone support to US and Canadian merchants, handling inquiries related to payment processing and technical issues. You will ensure first call resolution while demonstrating empathy, integrity, and excellent judgment. Responsibilities include navigating multiple applications, maintaining customer engagement, and working with a team in a fast-paced environment.
As a Treasury Sales Support Associate, you'll support treasury management officers, handle implementation requests, ensure billing accuracy, and help improve workflows to enhance client experiences. Strong communication and organizational skills are crucial.
The Client Service Account Manager will enhance client satisfaction by managing a portfolio of Treasury Services clients, providing solutions, developing strategic plans, identifying efficiencies, and supporting initiatives. This role involves fostering internal partnerships, analyzing client interactions, and promoting self-service tools.
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Client Service Account Managers provide advice and consultation to clients, resolve service issues, identify product opportunities, and ensure compliance with risk policies. They collaborate with internal colleagues and external clients to deliver exceptional service.
The Business Development Representative at JPMorganChase is responsible for generating revenue by selling products and services to new users through direct contact. This role involves understanding customer needs, conducting sales presentations, maintaining sales records, and ensuring customer satisfaction, while building relationships with bank partners.
The Vice President of Global Quality Assurance and Specialized Review will lead the KYC QA testing function, overseeing sampling and testing of customer profiles with AML risks, developing testing coverage strategies, managing a team of analysts, and ensuring compliance with KYC policies.
As a Sales Strategy and Support Officer, you'll assist a high-revenue sales team by ensuring customer enrollment completion, managing sensitive situations, and providing excellent customer service. You'll also support internal processes, maintain documentation, and promote understanding of the company's solutions to meet revenue goals.
The Account Manager I oversees a team of Claims Specialists, ensuring operational efficiency and service excellence. Responsibilities include coaching employees, managing relationships with clients, handling escalations, prioritizing workloads, and conducting project testing. The role emphasizes communication, analytical skills, and adherence to compliance standards.
The Account Manager will oversee the Invoice Production and Delivery processes, working closely with various teams to resolve issues related to client billing. This role requires proactive communication, ownership of client needs, and a focus on process improvement and efficiency in billing operations.
As an Account Manager III, lead a team to enhance customer experience, achieve service metrics, and drive performance improvements. Responsibilities include strategy development, project execution, stakeholder collaboration, compliance adherence, and team development.
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