Top Senior Data & Analytics Jobs in Richmond, VA

Lead analytics for returns and reverse logistics: build dashboards and automated reporting, measure and optimize warehouse productivity, diagnose refund accuracy and quality, drive cost reductions, build predictive models and anomaly detection, and partner cross-functionally to implement system and process improvements.

The Senior Manager of Risk Analytics will lead credit risk strategies, manage portfolio performance, optimize decisioning frameworks, and drive business growth through analytics and predictive modeling.

The Sr. Underwriting Ops Associate ensures operational integrity in underwriting processes by validating data, approving quotes, monitoring performance, and partnering across teams to resolve issues.

Own end-to-end marketing and business intelligence: build automated dashboards (Domo), query large datasets (SQL/Snowflake), report subscription funnel economics, analyze channel performance and A/B tests, troubleshoot data anomalies, and partner with leadership to set KPIs and prioritize analytics work.

Design, build, and migrate large-scale batch data pipelines into Databricks. Develop and optimize production-grade Python/Spark/SQL solutions, support parallel legacy and cloud systems during migration, lead technical design discussions, use AI tools to improve workflows, ensure pipeline reliability through testing/monitoring/tuning, and participate in a rotating on-call schedule.

Translate web and marketing behavior data into actionable insights: measure website and marketing performance, analyze funnels and journeys, design and evaluate A/B tests, build reports and dashboards, monitor analytics integrity, and partner with cross-functional teams to define measurement and optimization opportunities.

Lead enterprise data governance strategy and programs. Partner with stakeholders to define policies, data ownership, stewardship, metadata, and MDM. Drive data quality improvements, document requirements, implement governance controls with architects/ETL teams, support governance councils, monitor KPIs, and ensure regulatory compliance.

Lead cross-channel customer experience analysis by combining quantitative and qualitative signals (NPS/CSAT/CES, contact center, digital analytics, transactional and complaint data). Design and run deep-dive investigations, translate findings into operational recommendations, coach analysts, partner with channel owners, and maintain measurement and narrative standards to drive quarter-over-quarter operational change.

The Data & Analytics Leader will develop a multi-year roadmap to enhance data governance and analytics capabilities, while fostering a data-driven culture throughout ERAC.

Lead enterprise data architecture, governance, integration, and platform roadmap. Establish data models, lineage, cataloging, access controls (RBAC/ABAC/IAM), and M&A data integration while partnering with Finance, GTM, HR, IT, Security, Legal, and Product to ensure trusted, secure, and usable enterprise data.