Top Senior Analysis Reporting Jobs in Richmond, VA

Analyze frontline operations performance across specialists, queues, vendors, and sites. Identify root causes behind SLA, AHT, accuracy, and utilization changes; quantify impacts; monitor emerging issues; and provide actionable recommendations to operations leadership. Define requirements for specialist metrics and dashboards, collaborate with analytics and support teams, explain findings in business reviews, and use AI analytics tools to accelerate investigations.

Leads the full digital experience research lifecycle, including user interviews, testing, surveys, behavioral analysis, experimentation, and conversion optimization. Defines research and web measurement strategies, analyzes qualitative and quantitative data, builds dashboards and executive presentations, and translates findings into compelling data stories. Partners with marketing, technology, design, product, and development teams to improve global web experiences, while maintaining scalable research documentation and insight repositories.

Lead design, build, and operate scalable Databricks/Delta Lake data pipelines and Kimball dimensional models using dbt. Manage governance with Unity Catalog, optimize performance and cost, operationalize ML with MLflow, and coordinate/quality-check offshore vendor engineering. Mentor engineers, uphold standards, and deliver trusted data products that power analytics, reporting, and MLOps workflows.

Analyze clinical data completeness, reliability, and effectiveness across healthcare facilities, vendors, interoperability networks, and integration pathways. Reconcile claims with clinical records, identify missingness and latency, report ADT coverage, evaluate data technologies, recommend vendor configurations, and prioritize facilities for direct acquisition. Partner with product, engineering, and clinical teams to improve scalable, trustworthy data pipelines and support TEFCA and QHIN strategy.

Leads the Sales Analytics and Reporting function and manages Sales Analysts. Oversees dashboards, scorecards, KPI tracking, profitability analysis, business insights, executive reporting, and sales technology platforms. Partners with Sales, Finance, Product, Technology, and other stakeholders to improve performance, profitability, planning, and decision-making. Develops team capability, reporting processes, platform adoption, and analytical effectiveness while translating complex data into actionable recommendations.

Manage human capital analytics and workforce metrics, including hiring-process analysis, time-in-stage, time-to-hire, yield rates, benchmarking, trend analysis, and performance measurement. Develop dashboards, visualizations, executive briefings, analytical presentations, and reports using business intelligence tools. Communicate complex findings and actionable recommendations to senior leadership while supporting federal or large organizational clients.

Leads customer data engineering strategy, delivery, team development, and roadmapping. Oversees data-driven product improvements, digital programs, quality initiatives, budgets, cybersecurity remediation, and portfolio management. Manages, mentors, and grows data engineering teams, including contractor teams, while guiding customer data platforms, omnichannel identity resolution, complex data modeling, and personalization-focused data science capabilities. Partners across the organization to execute strategic initiatives and build team capability.

Designs, develops, and maintains Databricks-based ETL pipelines, data integration solutions, data warehouses, and reporting datasets. Builds batch and streaming architectures using Python, Spark, SQL, and Delta Lake; optimizes performance and costs; migrates legacy SSIS and SQL Server processes; maintains SSRS reports; implements data quality controls; and collaborates with business and technical teams supporting analytics and AI/ML workloads.

Lead complex customer analytics engagements, translating industrial business needs into scalable analytics architectures and solutions. Advise customers, drive product adoption, identify high-value use cases, mentor Analytics Engineers, resolve technical escalations, and influence product roadmaps. Apply expertise in industrial process data and sectors such as power, pharmaceuticals, and semiconductors. Collaborate with customers, partners, product teams, and account teams to deliver measurable business outcomes.

Designs, develops, and maintains Databricks-based ETL pipelines, data lake architectures, datasets, and data warehouses supporting reporting, analytics, and AI/ML workloads. Troubleshoots and optimizes Databricks and SSIS processes, maintains SSRS reports, implements data quality controls, migrates legacy systems, and collaborates with business and technical teams. The role also promotes AI-assisted development practices and documents technical procedures.