Top Remote Operations Jobs in Washington, DC

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Serve as the primary Sales Operations partner for a North American business unit. Coordinate forecasting, pipeline reviews, performance reporting, planning, territory segmentation, quota modeling, and business reviews. Analyze sales metrics, identify risks and opportunities, improve data quality, and deliver leadership recommendations. Partner cross-functionally with Finance, Marketing, Customer Success, and technical teams to define requirements, automate reporting, streamline workflows, and lead analytical projects.

Own underwriting operations from submission intake through policy issuance, servicing, renewals, commissions, and dividends. Lead a distributed operations team, manage capacity, training, quality assurance, audits, SLAs, and performance metrics. Improve broker experience, data integrity, automation, and cost per bound submission. Partner with Product to develop operational solutions, drive adoption, and measure results. Ensure accurate policy processing, reconciliation, documentation, and timely resolution of outstanding items and disputes.

Supports daily payment processing, merchant onboarding, reconciliation, settlement investigations, reporting, compliance controls, incident resolution, and process improvement. Collaborates with processors, banking partners, Finance, Product, Engineering, implementation, support, and merchant teams to resolve payment exceptions and improve operational efficiency.

Leads the catalog operations function, owning operating models, intake and prioritization, planning cadences, SLAs, governance, workflow optimization, data integrity, and automation. Manages the Catalog Operations team and partners with assortment, customer experience, finance, supply planning, vendors, technology, and data teams. Drives scalable execution for SKU setup, enrichment, lifecycle updates, supplier onboarding, catalog maintenance, and performance reporting while presenting operational recommendations to senior leadership.

Own client tracking, practice-management systems, intake, onboarding, document organization, and status reporting. Coordinate preparers, accountants, and reviewers while tracking deadlines. Contact the IRS Practitioner Priority Service and ACS, obtain and summarize transcripts, manage Forms 2848/8821 authorizations, prepare Collection Information Statements, and support installment agreements and currently-not-collectible determinations under licensed-team review.

Own and optimize an AI-driven outbound and revenue operations engine focused on qualified meetings with rural and health system decision-makers. Build target-account scoring models, AI SDR workflows, lead routing, CRM architecture, attribution, dashboards, and pipeline reporting. Partner with GTM and sales teams to improve meeting-to-pipeline conversion and adoption of AI tools. The role requires healthcare market expertise, hands-on AI development, CRM administration, SQL, and automation experience.

Lead operations for a greenfield Records Retrieval business line: run cross-functional projects, vendor and offshore coordination, process design, reporting and SLA tracking, hiring/onboarding support, SOPs and training, and implement improvements from diagnosis through execution to scale the team and business.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

Support 3D designers and manage virtual product creation and eCommerce product data. Coordinate and implement PLM/eCommerce projects, gather business requirements, maintain and develop product data applications, provide training and documentation, and produce reports and analyses.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Contract RevOps specialist to audit and fix the GTM stack, integrate and configure CRM and outbound tools, build dashboards and automations, resolve data quality issues, and deliver clear documentation for handoff.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Manage and optimize underwriting workflows and staffing to meet cycle times. Provide underwriting assistance during volume spikes, analyze data to improve processes, develop SOPs and training, ensure regulatory compliance, reduce manual work through technology, and communicate findings to stakeholders.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Leads enterprise Revenue Operations strategy, forecasting, pipeline management, CRM governance, analytics, proposal operations, pricing insights, compensation, and performance reporting. Builds scalable commercial processes, operating cadences, technology governance, and data practices to improve revenue growth, productivity, retention, and decision-making. Partners across Sales, Marketing, Client Success, Finance, Delivery, Legal, Technology, and executive leadership while developing a high-performing Revenue Operations team.

Partners with the CEO and executive team to drive company strategy, business operations, revenue and sales operations, business systems, AI infrastructure programs, and special projects. Leads KPI tracking, executive cadence, cross-functional program execution, PMO operations, acquisition due diligence and integration, systems optimization, forecasting, and organizational alignment across global functions.

Coordinates private tutoring program operations, including matching students with tutors, scheduling lessons, tracking progress, resolving capacity gaps, and communicating with families. Recruits, onboards, places, and evaluates instructors while monitoring service delivery and improving administrative workflows. The role requires client-facing coordination, strong communication, independent problem-solving, and the ability to manage multiple schedules and processes in a fast-paced environment.

Leads business operations for hyperscaler sales, overseeing operating rhythms, forecasting, governance, strategic account planning, long-range planning, executive reporting, process improvement, and cross-functional execution. Establishes accountability, tracks strategic initiatives, identifies execution risks, and drives corrective actions. Champions AI-enabled tools and digital transformation to improve reporting, meeting management, workflow optimization, and organizational productivity. Requires extensive leadership experience in telecommunications, networking, or technology, including optical or IP networking and hyperscaler engagements.

Drives revenue operations across Sales, Account Management, and Customer Success by building dashboards, forecasting and capacity models, managing Salesforce workflows, producing executive reporting, and supporting territory, quota, and book-of-business planning. Partners cross-functionally on GTM initiatives, monitors funnel efficiency, and translates complex data into actionable recommendations using advanced Excel and analytics tools.

Supports daily administrative and operational activities by maintaining records and spreadsheets, coordinating requests, tracking tasks and deadlines, preparing basic reports, resolving routine issues, and providing general assistance to managers and teams. The role requires strong organization, communication, follow-up, problem-solving, and the ability to work independently in a remote environment.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Leads a centralized national support function for FTTH operations across construction, maintenance, drops, and in-home installation and repair. Partners with regional teams to analyze performance, establish benchmarks, improve reporting, reduce costs, and hold vendors accountable to service and quality standards. Builds and mentors a team of analysts, process engineers, and operations specialists while driving consistency and continuous improvement across markets.