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Top Remote Customer Success Jobs in Washington, DC

5 Days AgoSaved
Remote
Remote Washington, DC
61K-91K Annually
Mid level
61K-91K Annually
Mid level
Edtech • Software
As an SMB Customer Success Manager at Articulate, you will manage post-sales activities, enhance customer retention, identify revenue opportunities, and collaborate across teams to improve customer experiences.
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
90K-122K Annually
Senior level
90K-122K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.
Reposted 5 Days AgoSaved
In-Office or Remote
Remote Washington, DC
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Lead manages key healthcare client relationships, develops strategic roadmaps, ensures successful delivery of solutions, and drives revenue growth through upselling and renewal opportunities.
Top Skills: Data AnalyticsHealthcare It SystemsWorkflow Automation
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted 5 Days AgoSaved
Remote or Hybrid
Remote Washington, DC
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
Mid level
Mid level
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills: BlockchainWeb3
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
Senior level
Senior level
Software
Manage large institutional partnerships, ensuring client success through strategic consulting, project management, and collaboration with internal teams.
Top Skills: GainsightSalesforce
Reposted 5 Days AgoSaved
Remote or Hybrid
Remote Washington, DC
60K-70K Annually
Junior
60K-70K Annually
Junior
Software
The Customer Success Specialist will manage customer onboarding and retention, analyze metrics, resolve issues, and collaborate with Sales for growth opportunities.
Top Skills: GainsightHubspot
Reposted 5 Days AgoSaved
In-Office or Remote
Remote Washington, DC
Mid level
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills: CryptocurrencyCustomer SupportDigital Assets
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
79K-150K Annually
Mid level
79K-150K Annually
Mid level
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills: GainsightSalesforceTotango
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
Reposted 5 Days AgoSaved
In-Office or Remote
Remote Washington, DC
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills: AIB2B SaasCs Tools
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Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
Senior level
Senior level
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills: ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.
Top Skills: ExcelSQL
Reposted 5 Days AgoSaved
Remote
Remote Washington, DC
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.
Top Skills: ExcelSQL
6 Days AgoSaved
Remote
Remote Washington, DC
Senior level
Senior level
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
6 Days AgoSaved
Remote
Remote Washington, DC
Senior level
Senior level
Real Estate
Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.
Top Skills: Analytics DashboardsAsanaGoogle SuiteSalesforce
Reposted 6 Days AgoSaved
Remote
Remote Washington, DC
110K-165K Annually
Mid level
110K-165K Annually
Mid level
Information Technology • Consulting
The Senior Account Manager develops relationships with key clients, drives retention and satisfaction, and aligns solutions with client goals to foster growth.
Top Skills: Clinical Trials DatabaseSaaS
6 Days AgoSaved
Remote
Remote Washington, DC
50K-85K Annually
Junior
50K-85K Annually
Junior
Information Technology • Security • Cybersecurity
The Customer Success Specialist will drive customer outcomes and renewals, enhance customer experience, and ensure value realization through digital engagement and collaboration across teams.
Top Skills: GainsightGoogle SuiteSalesforceTableauZendesk
6 Days AgoSaved
Remote
Remote Washington, DC
75K-95K Annually
Mid level
75K-95K Annually
Mid level
eCommerce • Software
As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.
Top Skills: Data AnalysisEcommerceMarketing StrategySaaS
6 Days AgoSaved
Remote
Remote Washington, DC
80K-165K Annually
Mid level
80K-165K Annually
Mid level
Edtech
As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.
Top Skills: ExcelSaaS
6 Days AgoSaved
In-Office or Remote
Remote Washington, DC
140K-155K Annually
Expert/Leader
140K-155K Annually
Expert/Leader
Healthtech
Oversee relationships with large employer clients, ensuring service quality, driving value, and fostering partnerships through strategic planning, communication, and collaboration with internal teams.
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