Top Remote Jobs in Rochester, NY

Leads enterprise strategic initiatives from planning through implementation, coordinating cross-functional teams and senior stakeholders. Responsibilities include project planning, accountability management, risk mitigation, change management, business process redesign, executive communication, performance monitoring, and applying external best practices. The role partners with executives to execute strategic, financial, and operational objectives across a cybersecurity SaaS organization.

Manage COBRA and direct billing operations, including case updates, client onboarding and offboarding, elections and payments, plan and rate changes, carrier communications, HR system submissions, audit requests, and integration-file corrections. The role requires employee benefits and COBRA regulatory knowledge, strong analytical and communication skills, confidentiality, process-improvement participation, and independent work in a fast-paced environment.

Lead product strategy, vision, roadmaps, discovery, and execution for a portfolio of digital marketplace products. Manage Agile development processes, use data to track product performance and KPIs, collaborate with cross-functional stakeholders, and mentor Product Managers and Business Analysts. Serve as a senior leadership liaison while prioritizing capabilities that address diverse user needs and align with company goals.

Design and scale production AI/ML systems, including autonomous agents, LLM integrations, retrieval pipelines, and virtual assistants with voice capabilities. Build and optimize models, training and deployment pipelines, APIs, and cloud-native services. Apply agent frameworks, vector databases, RAG, fine-tuning, observability, and MLOps practices. Collaborate on architecture, evaluate emerging reasoning and tool-use approaches, and mentor engineering peers.

Lead Salesforce data migration and quality activities for a Department of Veterans Affairs modernization program. Analyze SQL Server data, create source-to-target mappings, execute ETL and Salesforce loading, validate and reconcile records, implement data quality controls, and develop migration and application test plans. Track defects, support automated monitoring and testing, collaborate with architects, developers, stakeholders, and provide migration status, risk, and quality updates.

Reviews attorney hearing reports for accuracy, investigates performance issues and complaints, manages failure-to-appear and compliance workflows, monitors attorney training systems, provides attorney support, and identifies process improvements. The role also assists with attorney training on the company platform and ensures performance issues are documented and resolved promptly.

Lead pre-sales discovery, demonstrations, ROI modeling, proof-of-concepts, RFPs, security questionnaires, and statements of work for brightfin’s IT spend optimization platform. Partner with sales teams and executive prospects to define business cases, address solution gaps, document requirements, and support deals through signature. Ensure clean handoffs to implementation and services teams while maintaining expertise in IT financial management, telecom, and ServiceNow. This remote role requires approximately 30% travel across the United States.

Execute social media, email marketing, podcasting, and content campaigns from ideation through implementation. Create engaging content for social media, websites, and blogs; analyze campaign performance and audience behavior; prepare monthly reports; and optimize marketing initiatives against goals. The role also requires staying current with online marketing trends, managing multiple priorities, and supporting the growth of women-owned business clients.

Leads complex federal platform, cloud infrastructure, IT services, security, compliance, and disaster recovery initiatives. Coordinates AWS GovCloud infrastructure-as-code, deployment automation, observability, Zero Trust identity programs, FedRAMP High and DoD IL5 readiness, and operational resilience. Partners across Engineering, Security, Compliance, and Product to manage roadmaps, dependencies, risks, milestones, and audit readiness. The role also builds and mentors a Federal Platform Operations team and drives reliable, repeatable delivery practices.

The Global Market Access Advisor will guide clients through regulatory requirements, support market expansion, and ensure compliance in global certification for telecom and IoT products.