Top Remote Jobs in Rochester, NY

Own renewals, retention, account expansion, QBRs, and relationship development across a B2B SaaS customer portfolio. Monitor account health, identify growth opportunities, manage ownership changes, administer platform accounts, resolve support requests, and coordinate with Sales, Operations, Product, and Engineering. The role also communicates project updates, gathers customer feedback, and ensures clients achieve measurable value from the platform.

Manages Biossance retail sales across Southern California by executing sales strategies, supporting Sephora locations, educating beauty advisors, leading events, managing freelance teams, overseeing budgets, and developing retail partnerships. The role also supervises an account coordinator, monitors performance, prepares sales reporting, and travels regularly throughout the assigned territory.

Advises enterprise contact center customers on change management for technology implementations, process improvements, and AI-enabled capabilities. Leads workshops, develops PROSCI-aligned change plans, guides stakeholder engagement and communications, supports adoption and reinforcement, and coaches leaders and frontline teams through behavioral and workflow changes. Collaborates with business and application consultants to align change activities with transformation milestones and success criteria.

Deploys, integrates, hardens, and operates modular C-UAS data and software platforms in secure DoD environments. Builds data pipelines across classification boundaries and disconnected conditions, integrates mission systems, manages Kubernetes-based infrastructure, supports accreditation, and handles observability, incident response, upgrades, and backup recovery. The role also documents solutions, trains mission teams, represents field needs to engineering, and mentors junior forward-deployed data engineers. Most work is remote with occasional travel to restricted environments and SCIFs.

Leads the enterprise Data Science and AI vision, strategy, roadmap, and global organization. Oversees production-grade machine learning, Generative AI, Agentic AI, predictive modeling, AI governance, deployment, monitoring, cost optimization, and responsible AI. Partners with executive, product, engineering, commercial, legal, operations, and customer success stakeholders to deliver scalable AI products, automation, improved customer outcomes, and measurable business value.

Lead Delinea’s enterprise IAM program, architecture, and engineering team. Own workforce identity, privileged access, cloud entitlements, provisioning and deprovisioning, directories, authentication, access governance, and compliance evidence. Manage Entra ID, Active Directory, Okta, AWS IAM, StrongDM, and related integrations. Establish IAM metrics, remediate access risks, support audits, mentor engineers, and communicate security insights to technical stakeholders and executives.

Consults with colleges and universities on Ellucian Colleague Finance implementations, optimization, upgrades, troubleshooting, and process improvement. Advises finance leaders, analyzes financial workflows, leads training and discovery sessions, develops documentation, improves reporting and data integrity, and supports technology modernization initiatives. The role requires deep higher-education finance expertise, strong Colleague Finance knowledge, client-facing consulting skills, and periodic travel.

Owns marketing operations strategy, systems, workflows, campaign governance, lead management, reporting, and sales handoffs. Partners with marketing, sales operations, and revenue systems teams to improve funnel visibility, data quality, automation, scalability, and business impact. Evaluates marketing technologies and AI capabilities, recommends process improvements, and supports adoption and continuous optimization of the marketing technology stack.

Leads complex consulting engagements, executive client relationships, delivery strategy, account expansion, net-new business development, proposals, pricing, and engagement economics. Drives solution and intellectual property development, internal process improvement, and people leadership while supporting firm growth. The role is remote in the U.S. and requires up to 70% travel.

Reviews and prioritizes risk and compliance cases, gathers evidence, applies enforcement actions, monitors anomalies, processes identity and compliance documents, and communicates with users and contractors. Maintains accurate records, handles escalations, tracks performance metrics, supports account activation, contributes to compliance content and process improvements, and collaborates with Product and Marketplace Supply teams to improve platform integrity and operational scalability.