Top Remote Customer Success Jobs in Rochester, NY

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.

Manage daily communication for channel accounts, support onboarding, optimize programs in Salesforce, drive account growth, and enhance client success through proactive relationship management.

The Director of Customer Success & Implementations leads a team to enhance client lifecycle from implementation to ongoing success, ensuring customer satisfaction and operational efficiency while managing complex, customized accounts.

The Enterprise Customer Success Manager will manage strategic accounts, focusing on revenue retention, customer health, executive relationships, and driving expansion through data analysis and proactive customer engagement.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

The Customer Success Manager will strengthen agency relationships by driving customer retention and expansion, managing the customer lifecycle, and ensuring product adoption.

The Manager, Customer Success (Agency) will lead a team, enhance customer retention and satisfaction, and implement growth strategies across agency accounts.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

The Manager of Customer Success leads a team to drive adoption, retention, and revenue growth for customers, ensuring value realization and team development.

The Manager of Customer Success leads a team to drive customer adoption, retention, and revenue growth through effective management and strategic engagement.

The Proposal Manager leads the development and delivery of client proposals, manages relationships, supports sales teams, and ensures high win rates on bids.

The Customer Success Engineer provides technical support to Customer Success Managers, helping resolve issues and improve customer value from Delinea's solutions.

The Customer Success Manager advocates for education clients, ensures onboarding, drives product adoption, and maximizes retention through relationship building and data analysis.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

The Strategic Client Success Partner develops strategies to enhance client satisfaction and manage relationships, analyzes client feedback, and collaborates with internal teams to optimize program performance.

As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.

As a Customer Success Engineer, you facilitate the transition from implementation to customer support, providing technical solutions and support for complex customer questions while enabling AMs to become more technically capable over time.

The Customer Success Manager will build client relationships, oversee onboarding, drive retention and growth, and conduct business reviews to enhance customer experiences.

As an Enterprise Customer Success Manager, you will manage a portfolio of high-value accounts, maintain executive relationships, drive product value, analyze user engagement, mitigate churn risk, and identify growth opportunities, all while providing mentorship and strategic consultation.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.

The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.

As a Customer Success Senior Specialist, manage B2B client relationships, oversee onboarding, ensure value realization across financial services, and drive retention and expansion efforts.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.