Top Remote Customer Success Jobs in Rochester, NY

The Senior Customer Success Engineer will guide Enterprise customers in utilizing Rasa's AI solutions effectively, ensuring optimal deployment and satisfaction. Responsibilities include technical guidance, issue resolution, and fostering customer success.

Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.

Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.

The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.

The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.

The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.

Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.

Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.

The Customer Success Manager at KEV acts as a trusted advisor driving customer success, collaborating with various internal teams while managing a customer portfolio to optimize the customer experience.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.

The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.

The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.

Develop trusted relationships with client champions, provide assistance and best practices for the Intradiem platform, and drive customer retention and growth through effective account management and metrics reporting.

Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.

The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.

The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.

Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.

The Customer Success Manager will manage a portfolio, drive customer satisfaction, execute ROI, and ensure renewals and expansion through strong relationships and innovative solutions.

Manage customer success for key accounts, ensuring adoption and performance of Thanx tools. Build strong relationships, analyze data, and present insights. Collaborate with various teams and provide technical solutions.

The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.

The Customer Success Manager will build relationships with clients, ensure satisfaction, drive retention, monitor customer health, and collaborate with teams to resolve issues and identify growth opportunities.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.