Top Remote Jobs in Portland, ME

Serve as the primary customer contact for government accounts: manage and resolve order issues, place orders/quotes/service requests, maintain contract knowledge, proactively monitor accounts for growth, and collaborate across teams to meet response and escalation SLAs.

Source and research items to fulfill customer material requests, identify and escalate sourcing or contract issues, negotiate pricing/terms with guidance, evaluate supplier performance, assist post-order resolution, and collaborate with internal teams while completing departmental training and using Microsoft Office tools.

Serve as primary customer contact and liaison, manage and process orders, resolve issues, monitor accounts for growth, maintain contract knowledge, and collaborate with internal teams to deliver exceptional service.

Manage execution of capital construction projects for senior living portfolio. Coordinate designers, contractors, and stakeholders; solicit and evaluate bids; track project timing and spend; run regular update meetings; perform site visits; support investment strategy for acquisitions and transitions.

Lead complex healthcare data migration projects from planning through delivery. Manage scope, timelines, risks, dependencies, stakeholder communications, project documentation, validation readiness, and Statements of Work. Coordinate cross-functional teams, conduct client meetings, provide status reporting, drive decision-making, and improve delivery processes. The role is client-facing, may be remote or office-based in the United States, and includes occasional evening, weekend, and travel support for go-live activities.

Conduct full-cycle recruiting for technical and cleared professionals across engineering, services, corporate, and mission-critical functions. Responsibilities include sourcing passive candidates, screening, pipeline and requisition management, interview coordination, candidate engagement, offer closing, recruiting analytics, compensation research, and university recruiting. The role partners with hiring managers and leadership, maintains records in Rippling, improves recruiting processes, and manages multiple priorities in a remote, fast-paced environment.

Design, develop, and maintain software applications: implement features, fix bugs, participate in code reviews and Agile ceremonies, troubleshoot issues, support QA efforts, produce documentation, and collaborate across teams while occasionally leading small projects and training peers.

Leads the design and architecture of enterprise solutions for large-scale customer projects. Provides strategic technical leadership, supports sales pre-sales activities, resolves complex technical escalations, mitigates implementation risks, and improves service delivery. The role engages customers to understand business objectives, mentors junior consultants, contributes thought leadership, and represents the company at industry events.

Lead sourcing for assigned internal client groups, run RFXs in Scanmarket, research and negotiate supplier contracts, measure sourcing value, and manage multiple projects to deliver cost savings.

Designs and leads AWS-native data foundations for enterprise AI applications, including knowledge graphs, ontologies, semantic layers, vector indexes, retrieval systems, and LLM grounding datasets. Builds Python and SQL pipelines using AWS services, establishes data models and governance standards, integrates identity-based access controls, and monitors data and retrieval quality. The role also mentors engineers and citizen developers, sets technical direction, and communicates with cross-functional stakeholders.

Lead private markets investing for a $45 billion insurance portfolio across primary funds, co-investments, secondaries, private equity, credit, real estate, and infrastructure. Responsibilities include originating and executing investments, portfolio construction, capital-efficient insurance structuring, GP relationship development, valuations, portfolio monitoring, secondary decisions, and investment team leadership.

Manage payroll tax filing, remittance, and compliance across US and Canada. Oversee vendor performance (Strada, ADP), research and resolve tax notices, maintain payroll tax setups in Workday and ADP Smart Compliance, support quarter/year-end reconciliations and audits, monitor regulatory changes, improve processes, and provide stakeholder and employee support.

Leads investor relations and corporate communications strategy for a clinical-stage biotech company. Translates complex scientific and clinical developments into compelling investor, analyst, media, and stakeholder messaging. Responsibilities include managing filings, press releases, conferences, roadshows, corporate content, executive communications, media relations, crisis response, spokesperson preparation, brand campaigns, and regulatory accuracy while collaborating with Finance, Legal, executives, and product teams.

Designs, configures, develops, and maintains ServiceNow solutions (ITSM, CMDB, ITOM, Service Catalog). Builds custom workflows, integrations (REST/SOAP), orchestration, and UI components using JavaScript/Glide and web technologies. Supports upgrades, data migration, documentation, and Agile delivery while ensuring CMDB data integrity and collaborating with stakeholders to deliver end-user centric IT solutions.

Lead architecture, design, and implementation of a cloud-native, event-driven TFDM platform using Kafka and streaming technologies. Drive AI-assisted development, containerization, IaC, CI/CD, and production reliability. Provide hands-on development, mentoring, troubleshooting, executive briefings, and oversight across integrations, security, testing, and deployments.

Leads communications, stakeholder engagement, and customer experience initiatives for U.S. Coast Guard programs. Develops executive briefings, newsletters, reports, communication strategies, journey maps, engagement plans, and change management materials. Gathers and analyzes customer feedback and program metrics, recommends service improvements, supports governance activities, and coordinates across leadership, technical teams, and stakeholders. Ensures alignment with federal policies, branding, reporting standards, and continuous improvement goals.

Own Tier 2 customer escalations from intake through resolution, including investigation, cross-team coordination, dispute mediation, customer communication, documentation, and follow-up. Monitor surveys and online reviews, identify escalation trends, create training guides and playbooks, and advise CX leadership on root causes and frontline improvements. Handle complex cases across phone, text, email, and chat while maintaining accurate CRM records.