Top Remote Jobs in Portland, ME

Leads a team of Customer Success Managers, driving retention, renewals, revenue expansion, customer satisfaction, forecasting, risk management, executive client engagement, and cross-functional collaboration. The role oversees team development, operational consistency, KPI performance, escalations, strategic reporting, and customer relationship management within the employer-sponsored health benefits space.

Owns strategic Global 2000 accounts, driving new business and expansion through complex, full-cycle enterprise SaaS sales. Responsibilities include prospecting, account planning, multi-stakeholder deal orchestration, executive alignment, business case development, negotiation, forecasting, and customer handoff. The role requires navigating large manufacturing organizations and partnering with Solutions Engineering, Customer Outcomes, Marketing, Partnerships, and leadership to close transformational contracting platform deals.

Own full-cycle recruiting for 5–6 go-to-market roles, including sourcing, candidate assessment, interview coordination, offer management, and closing. Partner with hiring managers across Sales, Customer Solutions, and Marketing while maintaining accurate Greenhouse data and delivering a strong candidate experience. The role requires high-volume hiring, passive sourcing, knowledge of sales compensation, and effective use of recruiting technology and AI tools.

Own full-cycle recruiting for research and senior engineering roles, including ML researchers, research engineers, and ML engineers. Build outbound talent pipelines through frontier labs, academic groups, publications, open-source communities, and conferences. Partner with technical leaders on role definition and interview design, assess candidates, close senior hires against competing offers, manage candidate relationships, improve recruiting operations, and use data and AI tools to optimize sourcing and funnel reporting.

Leads Human Interest’s strategic partnerships function, expanding distribution through payroll providers, benefits brokers, accountants, financial institutions, PEOs, and fintech partners. Responsibilities include team leadership, partnership strategy, sourcing and closing complex agreements, deal structuring, performance management, cross-functional coordination, executive communication, and market intelligence. The role requires building scalable processes, personally managing high-value negotiations, and driving measurable revenue growth across the retirement and financial-services ecosystem.

Lead Recruiter sources, screens, and hires healthcare professionals using job boards, social media, and ATS. Partners with hiring managers, schedules interviews, negotiates offers, manages onboarding, maintains candidate records, and represents the company at recruitment events to expand the talent pipeline.

Leads US talent acquisition strategy and a recruiting team supporting high-volume, multi-site, remote, and BPO hiring. Oversees full-cycle recruiting, hiring events, program launches, recruitment marketing, client partnerships, pipeline analytics, and staffing plans. Drives adoption of AI and recruiting technology, manages ATS data and KPIs, ensures regulatory compliance, and develops talent pipelines while traveling to sites and events approximately 25% of the time.

Provides administrative HR support across recruitment, interview scheduling, onboarding, personnel records, attendance and leave tracking, payroll and benefits documentation, employee inquiries, training coordination, compliance, reporting, and data entry. Maintains confidential employee information, prepares HR documents and reports, coordinates with internal departments and external providers, and supports accurate, timely HR processes and continuous improvement.

Provides clerical and administrative support for office operations, including scheduling, correspondence, document preparation, filing, data entry, meeting coordination, invoice assistance, vendor communication, and employee support. Maintains accurate records, protects confidential information, responds to inquiries, and coordinates with management and multiple departments while prioritizing deadlines and routine tasks.

Provides customer support through phone, email, chat, social media, or in-person channels. Resolves complaints, processes orders and account updates, maintains accurate CRM records, explains products and policies, coordinates with internal departments, and supports customer retention. The role requires strong communication, empathy, problem-solving, organization, confidentiality, and the ability to manage high-volume requests while meeting service and quality standards.

Build and operate backend platform services for query execution, journey orchestration, data transformation, and export delivery. Design APIs and integrations with cloud data warehouses, improve reliability and observability, support real-time capabilities, participate in on-call, resolve customer and production issues, and develop automation and shared components. Mentor engineers and help build AI-powered products.

Supports sales managers and customers by completing sales orders, managing CRM and ERP records, responding to order and inventory inquiries, expediting orders, following up on quotes, resolving complaints, and recommending product solutions. The role also assists with account administration, customer qualification, cross-functional sales coordination, product training, and strategic initiatives. It requires at least three years of sales support or inside sales experience and strong Microsoft Office proficiency.

Build and extend SAP Commerce Cloud backend extensions, integrations, APIs, and platform capabilities for multiple brands and storefronts. Diagnose production issues independently using logs, traces, and Dynatrace, tracing problems across storefront, service, persistence, and integration layers. Contribute to architecture, code reviews, documentation, estimation, Agile delivery, testing, feature flagging, and resilient error handling.

Manage end-to-end global immigration matters across multiple jurisdictions for enterprise clients. Responsibilities include eligibility assessments, case strategy, SLA and KPI delivery, stakeholder communication, partner and vendor coordination, legislative monitoring, documentation tracking, audit readiness, and workflow improvement. The role requires managing high-volume caseloads involving work permits, business travel, renewals, and permanent residence while maintaining accurate, compliant, and timely outcomes.

Lead and scale global consular services for business travelers, managing visa filings, compliance advice, emergency processing, client escalations, specialist teams, and international counsel and vendor networks. Partner with product and engineering to automate workflows while expanding country coverage and service capacity across global jurisdictions.