Top Remote Jobs in Philadelphia, PA

Lead pricing strategy, packaging architecture, and commercial analysis for the EPM portfolio. Own pricing operations, discount governance, elasticity and willingness-to-pay studies, and provide pricing inputs for planning and new product launches (including Lineos). Partner with product, sales, and finance to deliver pricing playbooks, price-realization baselines, and governance frameworks.

Design, build, and operate Workday and LMS integrations using AWS. Own full lifecycle of API- and file-based integrations, embed observability, ensure resilience and security, mentor engineers, and support production systems in an Agile/DevOps environment.

Serve as chief of staff and strategic partner to the SVP of Learning & Assessment; drive cross-functional initiatives, manage operating cadence, track commitments, prepare executive materials, lead special projects, and represent the division to senior leaders. Ensure alignment, accountability, and execution across psychometrics, assessment design, research, finance, and talent functions.

Lead customer experience strategy and solutions for programs and products, align cross-functional teams, design scalable support models, ensure operational readiness for peak windows, own CX outcomes and metrics (CSAT, FCR), analyze data and frontline feedback to drive product and process improvements, and lead continuous improvement and readiness planning across support teams.

Manage and optimize the marketing tech stack (HubSpot, Salesforce, WordPress), execute end-to-end campaigns, maintain data hygiene and attribution, produce and manage video content for web and social, and deliver marketing analytics and reporting to support sales alignment and leadership decision-making.

Lead strategy, build and scale a global partnerships ecosystem (ERP, fintech, banks, ISVs, VARs, SIs) to drive partner-sourced pipeline, revenue, and platform expansion. Own partner negotiations, commercial models, cross-functional integration, and team development while leveraging AI/data insights and ensuring compliance.

Lead and optimize order-to-cash and ASC 606-compliant revenue recognition for a SaaS business. Oversee billing, collections, systems integrations (CRM, billing platforms, ERP), KPIs, internal controls, and team leadership. Drive process automation, audit readiness, and strategic initiatives to support scaling, cash management, and cross-functional collaboration.

Provide technical support to enterprise customers for Claroty CPS protection platform—troubleshoot complex networking and Linux issues across SaaS and on‑prem environments, reproduce and resolve high‑impact cases, collaborate with R&D/Product/Customer Success, escalate when needed, and maintain proactive customer relationships and reporting.

Build and maintain full-stack features for Marine and RV & Camping platforms, use AI-assisted tools responsibly, collaborate across teams, reduce technical debt, troubleshoot issues, mentor engineers, and write automated tests to ensure production reliability.

Lead a ~10-engineer team to build and modernize cloud-native SaaS for marinas. Stay hands-on with Node.js/React/TypeScript code, drive architecture and migrations, enforce testing/observability/CI-CD, run incident response, recruit and coach engineers, and implement AI-assisted development practices aligned to product goals.

Drive cloud cost visibility and optimization across multi-cloud infrastructure. Implement tagging, cost allocation, forecasting, anomaly detection, dashboards, governance, and automation. Partner with engineering and finance to recommend reserved instances, rightsizing, savings plans, and architectural improvements while leveraging AI analytics to surface opportunities and protect service reliability.

Identify, engage, and qualify prospective clients to build pipeline for sales leaders. Conduct outreach, manage leads and follow-ups in a CRM, create strong market impressions, and collaborate with sales, marketing, delivery, and partners.

Lead forecasting, budgeting, and financial modeling to support executive decision-making. Prepare management reports, variance analyses, and dashboards; partner with Accounting during close; improve forecasting and reporting processes; ensure data integrity and compliance; and present financial insights and recommendations to stakeholders and leadership.

Own and run the customer onboarding journey from post-sale through go-live and early adoption. Create implementation plans, remove blockers, coordinate cross-functional teams, drive time-to-value, ensure go-live readiness and handover to Customer Success, and improve onboarding processes.

Lead enterprise customer success for an AI-driven SOC product: drive value realization, manage account health and QBRs, scale success playbooks, optimize adoption and time-to-value, translate customer feedback into product requirements, and serve as a strategic advisor to customer security leaders.

The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.